Worst service ever was just there and waited for 25 min got no service at all. Then 2 other parties walk in after us and are served right away i promise ill never return to this location again. Also still hungry…
Victoria K.
Place rating: 1 Viroqua, WI
Stopped for lunch when we are at a convention. Waited about an hour for soup & sandwiches. Got a lame apology from the manager, who also appeared to be the day’s chef. Waitstaff seemed embarrassed but didn’t offer much to compensate for the horrible experience. We should’ve walked out.
Madison R.
Place rating: 1 Kiel, WI
Do not go here. I can honestly say Applebee’s is one of my favorite restaurants not only for the fun atmosphere but also for the long islands ;) but this place was terrible. Number one– hostess had no idea where to sit us in an empty restaurant. Number two– we witnessed a different waiter chewing food as he approached a table that he needed to clean because this specific couple was sat at a dirty table(remind you it was an empty restaurant) Number three– we were approached with«do you guys need something?» …um yeah service? Number four– we ordered three of the same drinks and they all were different colors, strange. No one had any idea what was going on, terrible terrible terrible! Only four of the awkward situations we encountered while there, we left before drinking our drinks and ordering food. Save your time and go somewhere else!!!
Dominique S.
Place rating: 1 Milwaukee, WI
This Applebee’s is the worst I’ve ever been to. First it took us 45 min to even get our appetizer out. Then the person I was with got food before me, and after 30 more minutes our waitress told me that my order was not even in the system. When I finally got my meal and and asked for sauce they told me that they could not find the sauce. Like how does a restaurant only have one bottle of sauce? The waitress did try to recover from the situation but overall I would not recommend this Applebee’s. The tables were dirty and it was plates sitting on a table since I arrived and I’ve been for over 2 hours. If you are in the area do not go here go to a different location.
Jeremy V.
Place rating: 1 Holmen, WI
One star because I had to put something. Terrible management staff at this location. Our waitress was new on the floor and he made her out to be a terrible person. The manager was the terrible person. We all know if a restaurant has really and service all around then it stems from management. This poor waitress was in tears because her manager was yelling at her for doing everything wrong. I can almost guarantee the manager never even trained her! When we walked out there were a couple other tables that did the same. She was in tears. The manager said she wasn’t putting the orders in right. How long does it take to get a bottle of Corona! 20 mins!!! Applebee’s corporate needs to come in and fire the manager and get someone that really wants to make a difference and run a restaurant! I told the waitress to walk out and I hope she did! She doesn’t need to work for a terrible management staff like this.
Kim E.
Place rating: 1 Milwaukee, WI
Oh my God, WORST experience ever at a Applebee’s. We live next door so we usually stop in quite a bit but after today I think this will be our last. The management/staff just doesn’t care about anything. Our bartender was extremely slow, waited 10 mins before she even acknowledged us, and it wasn’t busy. We ordered 2 long islands. My boyfriends drink was painfully sour, to the point we asked her to remake it twice. Each time was the same so we just gave up. Mine was okay, didn’t taste any liquor but it was better than my boyfriends. We both ordered food, that was the only thing that came out right. We got the nachos and a salad. How hard is it to mess that up tho, right? The entire time the couple next to us were fighting and discussing very personal details about their relationship, made things super awkward, and the bartender was high fiving them every time they made a nasty joke. Ugh. It was just terrible. Long story short, just don’t go. We had a terrible experience. The staff were swearing in front of us, drinks were bad, clientele even worse.
Derek E.
Place rating: 1 Terre Haute, IN
This is absolutely the worst, and I mean genuinely the worst, Applebee’s that I have been to eat. The servers were all new, didn’t know the menu, acted like they didn’t care about what they were doing, and didn’t get our orders correct. It took twenty minutes or more for the drinks, and the server’s family was there and arguing with the server. She was more interested in arguing with her family that doing her job. It was loud arguing that could be heard across the restaurant. The food was disgusting, barely edible, and served on what resembled cardboard pizza boxes. Were all their plates dirty? Did the dishwasher show up? Do they even have plates? Never, ever will I return to this place. If I could give it negative stars, it would get that. The only reason I gave it a star is because Unilocal requires it.
Cassie D.
Place rating: 3 Omaha, NE
We are from out of town and we wanted something quick cheap and easy, so we chose Applebee’s(we were also craving it) Our Applebee’s back home has never disappointed us. We saw the reviews and knew what we were getting into, then accidentally came to this one. When we walked in the door, there was a party of about 14 waiting. They were standing for awhile before they were helped. After, we were hit on by one of the wait staff, which made it awkward and uncomfortable for us. We were sat and waited about 5 minutes before approached by our server. She came up to us and was very nice and polite to us. We ordered drinks while we looked over the menu. She came back and we ordered. There’s 4 of us and we each got a 2 for $ 20. The other 2 girls got their appetizers and meals before we got ours. Our appetizers then came out wrong. She let us keep the appetizer and she fixed it very quickly which was appreciated. Food– 4 It was good, typical Applebee’s. We also got a free appetizer which was good! Service– 3.5 Our waitress was Very nice and fixed when something was wrong, but earlier, the guy who hit on us was not okay, he also approached us at our table later. Cleanliness– 2 Menus had food on them and the floor was dirty and hadn’t been clean in a very long time Ambience– 3 It was very dark in the restaurant and the only light was from the streetlights. Awesome jams tho Overall, it wasn’t as terrible as the reviews made it seem, but it wasn’t good either.
Daniel B.
Place rating: 5 Champaign, IL
$ 2 long islands on a Sunday??? You better believe it! I came with a group of my friends to try the amazing potstickers I had been hearing about. I’m not much of a motorcycle aficionado but I really found that the Harley flair added to the atmosphere and made me feel like I was roughing it in a biker bar! Haha. I ordered the 7 oz sirloin for 11.95 and I could not tell the difference between my steak and one from a high end steak house in Chicago. Our server Regis was a real cut up and made sure we were laughing our pants off the whole time. I came to Milwaukee for the beer but I’m staying for the Applebee’s! 5 stars!!!
John L.
Place rating: 1 Milwaukee, WI
Waitress was terrible. I got good drinks from the bartender. I ordered drinks from the waitress, didn’t get drinks at all. Finished the food, still no drinks. Fxck this place.
Laz B.
Place rating: 1 Riverwest, Milwaukee, WI
dont go here.!! they had my daughter and i wait 30 min after they took our order just for them to say«we dont have bbq sauce»… how is this sorry ass place still open.!! i will never i repet, i will never go back and by the way this is the second time ive had a problem with them!!! they suck.!! the staff is needs to be fired!!!
Packers P.
Place rating: 1 Milwaukee, WI
Horrible service. Went with two other people and our food all came out at a different time. I got my food last, and by the time I got my food, my friends were almost done eating already. The wait is super long to get seated and to get your food. A lady that dined in and say across from my table came around the same time we did. She ordered her food before us, and she never got her food. By the time I left, she still didn’t get her food. I was surprised she didn’t walk out. The manager didn’t do anything except walk around. He didn’t help the workers or talk to any customers. This place is horrible.
Nick S.
Place rating: 1 Alameda, CA
Not good service and I just walked out of this Applebee’s. This needs a new manger and more people.
Annalisa P.
Place rating: 4 Milwaukee, WI
There are a couple few regular servers I get; Aaron, Michele, and Storm. I go there after 10:00 pm after Planet Fitness. Good atmosphere, servers, and good food. Stop in you will enjoy ½ off on appetizers after 10pm and friendly service.
Ann K.
Place rating: 1 Lahaina, HI
Great service but the food was barely edible. Found a piece of plastic in my soup. Smelled bad.
Ashleigh A.
Place rating: 1 Charlotte, NC
Absolutely the worst service EVER. It took 42 minutes to get a glass of water. Soup and salad was served before the table was even served water. The last person at the table was served 80 minutes after we arrived. Potatoes were overcooked, burgers undercooked and vegetables were questionable. The worst part of it was the so called manager. He knew we were having problems and not once stopped by our table. Awful!!! I would give zero stars if it would let me.
Laura G.
Place rating: 1 Raleigh, NC
I wish I could give them no stars. This was by far the worst experience I’ve ever had at an Applebee’s. We were a large party and we started off with a few beverages and appetizers. This part went well, although there was a lot of introducing training wait staff which seemed unnecessary. Just bring me my diet coke, I don’t need to know everyone’s name. Then it was down hill from there. Two friends who ordered steaks got their sides and cooking temperatures incorrect. And one friend never got her meal. We kept asking and then they brought a second meal for someone else at the table, who already had her meal. Then the manager came over and said our friends meal would be over soon. It never came. Finally after everyone had been done eating for quite some time, we just paid and left. The manager took off the meal price of the meal that never came and that was it. The waiter and the manager didn’t seem to care that my friend left hungry. No apologies. Nothing. If you are passing by this Applebee’s at the entrance to the mall do not enter. Do yourself a favor and go to the food court at the mall or anywhere else.
Maryanne M.
Place rating: 2 Soddy-Daisy, TN
The food is good but the service really stinks tonight! We have a table of seven and the drinks came out wrong and spread out over ten minutes. The food came out one or two plates at a time and one person is still waiting for hers a good ten minutes after everyone else has theirs and after the first ones that came out had finished. The big salad with chicken took up less than half the plate and when complained about, the manager said more chicken would be sent out, then a plate of extra lettuce was served. It’s always been good here before!
Megan W.
Place rating: 1 Lenexa, KS
Just dont go. Rude service… literally they just stare at you when you walk in like., «wtf do you want?» The dessert is good… but just don’t go. it actually is that bad.
Danielle I.
Place rating: 2 Milwaukee, WI
You cant really hold an applebees to high standards especially not 1 that is in a big city with lots of excellent food offering. I dont go to an appleebees to eat anyway i go for cheap drinks with girls from work. Wont be my eatery just a drinkery.