Great Lakes Dermatology

I was referred to Great Lakes Dermatology by my primary care physician. I showed up on-​time, sat for 20 minutes in the waiting room and another 10 minutes in the visitation room. Still licking her teeth from lunch, the doctor finally came in, glanced at my condition for literally one second, entered four prescriptions in the computer and told me to book a follow-​up appointment. It sure felt like she was in a hurry and that I was not so much a patient but another task in her workday.
By the numbers: $ 40 specialist copay, 30 minutes waiting, for a 1-​minute consultation.
I was really disappointed in the level of service that I received at this clinic and the way they pushed me into the follow-​up appointment made it seem more like a gratuitous cash-​grab, so I called back and canceled a few days later. What’s more, the girl who took my cancellation call gave me some attitude when I politely and indiscriminately told her that I wasn’t interested in rescheduling! This call made me all the more confident in my decision to not return.

Made an apt for a Monday at 3. I request to leave work early that day. That morning at 10 they call and tell me the PA is leaving at 12 and I can come in now or reschedule for another day during work hours. I ask them to find me someone else and they tell me no one is at that location but I can drive all the way out to Franklin for a 4pm apt 30 mins away. I take it. When I’m done I set up a follow up apt for Friday at 3 for a cosmetic procedure. Again i request to leave work early to go. I show up at the bay view office and they don’t have me on the schedule. They look it up and see that someone at the call center cancelled it. Since they weren’t expecting me they didn’t have the product. So I set an apt for next Monday at 3, which i will again have to leave work early for. Not even 10 mins after i leave the office they leave a voice mail telling me that they need to reschedule me to monday morning at 11 or another day, none of which work for me.
Forget it. After the 3^rd time they inconvenience me, why would i bother?

I was referred to GLD a few years ago by my generalist. My first visit was with Andrea at Bay View. She was lovely & I was excited to be working with a dermatologist who genuinely seemed to care about my skin concerns. On my 6 month followup, I was informed that Andrea had left GLD and I would be seeing James Delis. Not only was Delis late, but upon entering the exam room he did little more than tell me what he was going to prescribe me. Not impressed with his bedside manner, I switched to the Oak Creek loan on Howell once it opened. Needless to say, I again encountered another practitioner (Jessica) who was impersonal and walked into the exam room stating that the med assistant had already told her everything she needed to know. When I asked her about why she was prescribing me an antibiotic, when I was already satisfied with my current topical gel, she literally scoffed at me. As a healthcare clinician myself, I would never recommend these clinics or the providers they employ.

Been to this location as well as the West Allis location. Friendly people and nice looking offices… which is I guess what you are paying for. Recently charged $ 238 for a wart removal that took 2 minutes. Also just found out you can have the same thing done at an Aurora QuickCare location for $ 70. If I’m paying that much I’d expect to see an actual doctor, not a PA. Will not be returning for any services at GLD.