MODA3

Great selection for all your street wear, snow, and skate needs. Very knowledgable and helpful staff.

It pains me to leave this review, it really does, but I think it fair that management have this feedback and that other consumers can benefit from my experience. I’ve been a skater and snowboarder forever (well, let’s just say well over 40 years). I also really appreciate how hard it is to run a local business among the fierce competition online. I resolved, therefore, to do my Christmas shopping locally. One of the last item I purchased was a Burton travel snowboard bag (a wheelie bag). I went to Moda3 and was given decent service which has generally been my experience there. I picked out a bag, paid at the counter. This wasn’t the issue.
When I got home I set about boxing and wrapping the bag as it was a gift. In doing so I noticed that the price tag (that was attached to the pocket zipper) said $ 129.00. Referring to the receipt, however, I was charged an even $ 150.00.
I went back to the store today with the receipt and price tag in hand. What ensued is the problem — really poor customer service. The first thing that happened was something akin to an argument in which I was basically being accused of not having the right tag. «This isn’t even a SKU that I can find…» «This item is actually still in our inventory…» «Do you have any other tags for this bag…» «What color was this bag…» I’ll remind you that I’m standing there with the actual receipt for the item.
This went on for some time them another man approached the counter. I recognized him from the original transaction. He indeed remembered that I had purchased last year’s model bag and the price had increased this year. In other words, he was confirming that the store had charged me incorrectly. It was also notable that the original charge was for $ 150.00, a price that didn’t exist on *any* burton bags (the new price was $ 159.00).
So, several problems. They did not take the time to find the correct price the first time around, and it would not take much. To reiterate, the tag was attached to the zipper of the bag. Second, I, nor any customer, wants to be treated like we’re being accused of something. The right thing to do is resolve the issue and assure the customer that you’ll get it right. This only happened because someone else came up and corroborated which bag I had gotten.
After they finally processed a refund for the difference, I said «thanks.» Dead silence, except for the sound of my original receipt being destroyed an thrown away. First, I may need that receipt. If the airline wrecks the bag, they’ll want it and sure enough the Burton warranty card on the bag says right on it «original store receipt.» Lastly, who should be thanking who here? I went out of my way to patronize your local business and ultimately felt punished for doing so. I wound up paying considerably more than I could have online for the same bag. In doing so to patronize a local business, one of the things consumers look for in return is excellent service.

This store has cool and hip clothing for skateboarders, snowboarders, etc. Great supply of shoes, t-​shirts, and the like. The guys on the shop floor are very chill, very nice.

I came here by sheer accident. I was intrigued by the storefront, and walking in, was WOWed by the sheer volume and cleanness of the store! The sale racks were amazing and the clothing in general was just great.
Friendly service and not in a naggy way :)
Their website also looks great

Their inventory is always changing. They carry very trendy clothing and accessories. The clothing is only men’s, unfortunately, but there’s always something cool in the store. Follow them on Instagram for updated merchandise.

Been going here since day 1. Only place in Milwaukee I’ve come across Kidrobot, The Hundreds, Primitive. Largest snowboard hardware/​softgoods selection in the area. All the guys down there are super knowledgeable and helpful. Parking can be a pain but it’s the third ward so it’s expected. Prices all match MSRP per a company/​brand so those that claim «expensive» just aren’t informed, but that’s just me. Going to definitely be a lifetime customer

I have been going to Moda3 for a couple years. I originally was told about it from friends of mine who skateboard. I have stopped in recently, and something just seems different. I used to be able to find some good urban clothing, but it seems to have turned to mostly skateboarding and snowboarding exclusively. They just don’t seem to have any deals, so most of the clothing is fairly expensive. I have had $ 75 on a gift card for over a year, and I actually had trouble spending it the last couple times I went in. I will probably just use it toward a new pair of shoes soon. They still seem to have decent T-​shirt variety. They are also the only place to get Kidrobot around here, so that’s a plus.

Back to the reviews again… First trip to Milwaukee, and what is one of the first things you have to do… Of course check out some show stores to see what kinds of kicks they have. If you are a fan of skateboarding, snowboarding, boarding in general. you will definitely like this place.
But I have to hold this place to a higher esteem, because I am a fan of original shoes, which this place has a ridiculous amount of. Also, when the shoes have been on the shelves a while they discount them down greatly!!! I was going to get some First Rounds… but they unfortunately didnt have the size… The only reason why this place wouldnt get 5 stars.
Chicago needs a shop like this… Were expensive. Thanks Moda3 and Milwaukee for having a great shoe selection!

great selection of the newest urban, snowboard and skate fashions in the heart of the third ward. mens and women’s shoes, shirts, outerwear, vinyl toys, watches, eyewear and other accessories. prices can be steep but they always have bargains.
the owner is an awesome guy and hires knowledgeable staff members.