Action Auto Systems

I have gone to Action Auto for ten years now– this is a high quality shop with good and courteous service. They will even give you a free loaner when they have them
In stock. Kurt and his guys are the best. They don’t make up issues and give you the honest details.
This is pretty much the only place we go with any car past warrantee and they have done great things with some of our oldest cars.

Hands down a 5+ star auto shop. By nature I think most people are suspicious of auto repair shops thinking they have financial interest in mind. However after coming across Action Auto over a year ago I will not bring my car anywhere else. As someone who takes a lot of pride in their car, I leave my car with them knowing it’s in great hands and that they will not miss a thing.
These guys have mastered customer service. I mentioned my car had an oil leak so they provided me with something to dry up the oil on my garage floor. And they have more than 15 loaner cars! Which makes my life so much easier. These guys always go above and beyond and treat you like you’re their only customer. They remember me every time I come in. I recently left my lunch box there after picking up my car. They called me and later dropped it off on my doorstep on their way home after work. Who does that?! Highly recommend!

I have visited this place three times when I had problems with my car. I have been to a few car retail business in my life, and this one ranks as the best of them all!
This appears to be a fantastic run family business. All of these employees have well-​advanced knowledge of car repair and maintenance. According to how they run their business, they clearly care about their customers. This care goes beyond making some money.
These employees are always honest to their customers. That aspect is obvious because there was a moment that they had opportunities to make extra money off of me, but they did not take advantage of that situation because they knew that such a choice would not be best for my car. Such integrity, I believe, is what makes their repair work much better than any other place.
The employees Clint, Curt, and Jon are always friendly. They are also good at striking a good conversation when they are not busy. They are great at answering any questions I may have and giving me any advice they may have. I have taken their advice, and my car prospered out of it.
I love that they have a rent-​a-​car deal for when the car takes a little longer than average to fix. I have not had to take advantage of this. However, this is great to keep in mind so I do not have to miss work and so I can get home.
The three times I went here, my car had some sudden problems. After I left, my car was running as well as before I had the car problems. Their repairs are still present in my car.
Anytime I have car problems, near the area, and need some repair, I will continue to keep this business in mind. I feel that these are the people I can trust most for fixing my car.

This place knows their stuff — but more importantly, has the honesty and integrity that will keep me coming back. Jon, Kurt, and Clinton give you a candid, thoughtful quote and spend not a dollar more.
In my case, I had some major body work (something they don’t normally focus on) and wanted to fix some things and not others. Not only did they follow my directions, but they got it done *in an afternoon.* I was amazed at the service, and could not have been happier.
Going anywhere else is a big mistake!

This is the best auto shop I’ve ever visited!
The family atmosphere at Action Auto is one-​of-​a-​kind, whether you’re actually part of the family who owns and runs the business or part of their family as a customer.
I have been helped time and time again for nearly a decade by Action Auto and although I now live three hours away from Minneapolis, I still go out of my way to make sure they are the people who are doing repair work on my vehicles or giving me advice about my automotive questions.
Trust and respect for their customers appear to be their top priorities and they deliver an excellent experience every time, which has included a loaner car, occasionally same-​day service, and quality I can count on at prices they clearly communicate.
When it comes to my car, I’m very skeptical about who does the work and who I would refer people to visit and Action Auto earned my trust and my respect from day 1 and I would tell anyone who’s looking for a trustworthy and fair mechanic to visit them.
Not to mention, they also do fundraisers for families in need where they donate profits from work to the families! I’ve been at their shop on a day when they’ve raised thousands of dollars for a family! Thank you Action Auto for your dedication to your craft and for being a leader in your industry and in the way you live your lives as well.
Brad Nelson

I met john and the team at Action Auto when they were doing a benefit for a friend of my wife’s and they were donating all of the profits to he cause on a Saturday!
I got a great feeling from the family owned shop an have since only gone there and have referred many others there as well.
Just recently I was driving out to seattle and wanted AA to give my car the once over. I knew I needed breaks, but when he called he said there was a couple of other minor things, but that I didn’t need them fixed now, and could hold off for another 6 months… he didn’t try to get me to fix anything that wasn’t needed!
I picked the car up on Friday, the. on Saturday evening I noticed it was pulling. I was able to get ahold of the shop, and john knowing I was leaning early Monday morning CAME IN ON SUNDAY TO FIX MY ALIGNMENT!!!
Unfortunately I’ve moved to Seattle and will have to try and find another honest mechanic who CARES MORE ABOUT THEIR CUSTOMER EXPERIENCE, than making a profit.
Maybe I can just drive back to MPLS for service

I’ll first say that the work done by Action Auto seems good on our vehicle… no worries about quality at this point. We had brakes done on our car and the quote they gave us was about $ 500 less than what the total cost would be (Quote was $ 350, actual was $ 850)…the part that’s really challenging is they went ahead and did the work, prior to telling us they’d surpass the quote.
I was really disappointed because we could have had the same work done which they ended up doing somewhere else, for about $ 300 less. All told, I feel a bit like they did a bit of a bait and switch. If I knew before what I do now, i would have pressed them more on if they’re quote really included everything they said it did. They did give $ 50 off the bill because of it, but we’re still out $ 250 more than we could have been.
Shame on us for not being more careful… just sad, because we were recommended this place by many of our friends. Guess we’ll have to take our business elsewhere. :(

I don’t go anywhere else.
The first time I took my car to Action Auto was to get a second opinion 4 years ago after my former mechanic tried to sell me on $ 800 in «scheduled» maintenance work.
Jon at Action Auto walked me through what was required, recommended, and totally unnecessary in the scheduled maintenance. I saved hundreds of dollars and haven’t gone anywhere since.

I live in the neighborhood, and admittedly went there the first time due to convenience. Now, 2 years later, I am so lucky to have found such a great auto shop. My wife and I have given them our complete trust and we know if they say it needs to be fixed, it really does. Family owned, great business, great prices, extremely prompt on service and phone-​call updates. Lastly, their mechanics don’t earn commission, so they have no incentive to up-​sell or lie to you. I’d drive an hour out of my way to get an Auto shop this honest!!!
Thanks Guys!