EIG Property Management

DO NOT RENT FROM EIG! I waited until I received my PARTIAL deposit back from EIG to write a review. Where do I start? On move in day, the apartment was filthy, the refrigerator did not work, there were bee hives in each window (could not install window AC unit), and they would not release me from my lease agreement. The front door had a gap. As a single woman, I was obviously concerned. After multiple calls/​emails to Vanessa/​Alex/​EIG, I gave up. I called the St. Paul city inspector and they found multiple violations. I don’t have enough space on this review to continue. The rent is CHEAP for a reason. DO NOT rent from these lying people. This company should be shut down.

If the only thing you care about is having cheap rent, then this is probably the company to go with. However, in my stay with EIG I had a cockraoch infestation that caused me to have to throw away all of my kitchen electronics as they would hide inside of the machines, a leaking washing machine flooded my room and caused so much water damage to my desk I had to throw that away too, and homeless people pooping/​urinating on the door that lead into my apartment. Additionally, when I signed on I was told the tenants pay for the utilities so that laundry can be free — only to have them put in coin operated laundry near the end of my stay.
Honestly, I was not really bothered by much of this because the management company were very polite and kind with all the goings on that occurred. Unil I moved out and was no longer living under them. I was explicitly told by a member of staff leaving my sofa would cost no more than $ 75 only to have $ 212 taken out of my deposit. After several emails from Bonnie that basically just said «I’ll ask the owner later» — with later never happening — nothing was ever resolved. If I wasn’t leaving the state I would have absolutely filed a claim with small claims court. If any other company were to charge people 3x what they tell them they’d be out of business immediately, and I can’t give a good review to any company willing to deceive people to swindle their money.
They also bribe people with the potential to win gift cards to leave good reviews. So keep that in mind when reading 5 star reviews.

Horrendous company. I rented from them for a year, and put in multiple requests that were never filled. I was not told prior to renting that the thermostat was controlled by another apartment. They provided menial services including a trash filled basement and garage which were not cleaned. There were 2 washers and 3 dryers. I put in a request to have the stairwell cleaned multiple times, and this never occured. The windows were very old and multiple ones did not latch. They ignored my requests for these as well. The maintenance people would always complain to me about their pay and how they hated to work for the company as well. Mold was growing in the countertops, and this was never even addressed.