eyebobs

After buying 5 pair of glasses for my self and 1 for my wife (she is not a fan of the Eyebob styles). Without writing a book the main problem is customer service. Very rude when I questioned them about returning a Lanyard that simply came apart after about three month’s of occasional use.
Short story WE are done.

I am in love with my Eyebob’s. I’ve had my «Old Money» Tortoiseshell reading glasses for a couple of years now. I am bad and often wear them on top of my head when not in use. Unlike every other pair of reading glasses I’ve owned these do not stretch out. They hold their shape, don’t get tweaked sideways even when used every day. The styles they offer are fun and different and the optical quality is great. I get compliments at least once a week and often more than that on these glasses. The customer service is fantastic, always so helpful and nice. Just lost one pair while on a hike when I fell and didn’t realize it till much later, I came right home and ordered a replacement pair.
Get a pair, or two, you will be so glad you did!!!

Great customer service, very nice to deal with an super friendly. Glasses are first rate quality!

I love my Eyebobs! Love, love, love them!
If you don’t own a pair, have you ever asked yourself «why»?
And their people, Outstanding! I just got fitted, by Nadine, did I mention that I love my Eyebobs? Well, I do! And even more now!
Thanks Jennifer, for telling me it was ok to bring them by rather than mailing them in, etc!
Boom! Eyebobs! The best!

Wanted to add a quick message. I love eyebobs. I bought my first pair in 2003 on a trip to Minneapolis and have purchased at least 15 pairs over the last oh so many years (I’ve lost a few sadly and have had to retire a few. I’m no longer 40 so I’m no longer 1.0). Every single pair is the highest of quality. I even use eyebobs for my ‘regular’ glasses (Katie Couric’s Close Up). I buy all of my glasses on the Eyebobs website. You get a case, a glass cloth and they ship really quickly. Customer service is extremely responsive if you ever have questions. Wish every on-​line store was as responsive and eager to serve.
Love my red «torte reform» I bought on sale this year. So did a woman who saw them on me at the Norstrom today. She offered to buy them from me. RIGHT OFF OF MY FACE! I declined. Can’t get a better endorsement than that…

Eyebobs– Love the style hate the quality! Have numerous pairs. They stretch out, fade, melt and say they are prescription quality. Not true! When contacted customer service made excuses and blamed opticians and wearers not themselves. Sent in 1 pair that was faded and stretched out of shape. Sent back a little tighter and said that was all they can do. Another pair melted at a reputable optician. They DO NOT STAND BEHIND THE QUALITY OF THEIR PRODUCT! Very disappointed since I have 6 pairs and have recommended them to many people. Buy as a short term pair of glasses only!

I first got introduced to eyebobs when my girlfriend pulled out this adorable and trendy pair of reading glasses. I have to say I became «hooked» at that very moment. Some optical stores carry eyebobs but if you want an endless selection of glasses to choose from take the time and make a trip to the eyebobs warehouse. Trust me you won’t regret it and there’s a good chance you’ll come home with more than just one pair of glasses.
Whenever you are in need of a funky, high quality pair of reading glasses call the warehouse and set up an appointment. That will assure that an optician will be there when you arrive. They will help you with the fit and selection of your new lenses. I’ve worked with Jason on several occasions and he’s outstanding and extremely knowledgeable. Moral of the story… if you, your mother or bestie are looking for that new pair of reading glasses… don’t look any further than eyebobs.

Ive bought eyeglasses from eye bobs via a local optician who sells them in her shop. first i want to say that i love the styles of frames they offer, very funky and cool, and reasonably priced for the good quality. my most recent purchase was a pair that has bamboo temples. i looked at them and read the details on eye bobs website, and no where did it say anything about them needing any special care etc. It turns out that these bamboo temples can not be adjusted, and they can not get wet. not getting them wet i could deal with, although its definitely an inconvenience, but the temples are very tight and adjusting just the front of the glasses did not loosen them enough. So i realized i had bought a pair of glasses that i could not use. at least i realized this before i got the rx in them!
i contacted eye bobs via email and was told that i could not return them to eye bobs, i would have to check with the optician i bought them from and see if they take them back. i was very nice in my email and had fully explained that i had no idea these frames could not be adjusted or get wet since there is no mention on the site. the person who emailed me back did not care at all. she sent me a link to the return policy on the website, as if I’m an idiot and didn’t bother to read it even though i was clearly on their website since thats how i contacted them. I was aware of the return policy and that they don’t typically take returns that weren’t bought from them directly, i just felt that it was eye bobs fault for not providing the information about these frames, and i was hoping they would take them back and at least credit me to another pair i could adjust right. even after speaking to a supervisor, i got nowhere and zero concern was shown for their unhappy customer. I am so disappointed that a company with such amazing style and reasonable prices has such poor customer service. its not like i just decided i don’t like the frames, i love them actually and hate to not be able to wear them. but how was i supposed to know they couldn’t be sized if the info isn’t on the website? luckily the optician will take them back, its just a bit of a hassle for me since i don’t live all that close to the shop i purchased them in. it would have been much easier just to send them back to eye bobs.
i get several compliments a week on my eye bobs and i was recommending the company to a lot of people, but i won’t do that anymore. the frames are great looking, and my first pair is working very well, so i can see why there are positive reviews. unfortunately once i needed customer service and they were not helpful, i felt differently.

I received a pair of Eyebobs as a gift that simply did not work for me, when I called their «customer service» number I was told, in no uncertain terms, they would not accept the return and I was essentially stuck with them. I have been a loyal customer of Eyebobs for quite sometime, and because they portray themselves as an easy and fun company, I expected no problems. The first rep I spoke with was friendly enough, but when I contacted the Customer Experience Rep (I am aware of the irony) via email for further explanation on their gift and other return policies, due to the fact there is absolutely NOTHING stated online about it, she ignored the majority of my questions. The ones she did bother answering were laden with smug attitude and disdain. I could practically hear her eyes rolling in the subtext. If a company can be that dismissive of their customers don’t deserve my business and I would encourage others to demand the same for themselves.

I have had 3 pairs of glasses made by Eyebobs and they are the best. The plethora of very unique designs ensures that they have something for everyone. It’s refreshing to see a company who doesn’t churn out products that are «safe» but focus on products that are interesting and different. I recently scratched a lens on my glasses and ordered a new pair. I decided to get the old pair repaired to act as my secondary glasses. Michael Macias has been corresponding with me via email and he is super responsive. So many companies today try to automate everything and make you go through some series of forms on their website or they send you canned emails that obviously came from a robot. It’s been really great to get some good old fashioned support from someone who really cares about their customers. Keep up the good work you plucky Minnesotans.

Okay, full disclosure: eyebobs is a client of mine. That being said, I was a loyal eyebobs wearer long before they became my client, so I feel very comfortable giving them a review.
I was introduced to eyebobs years ago by a co-​worker, who alerted me to them as inexpensive, yet incredibly high quality frames — she popped out the reader lenses and put her prescription in them. It was so brilliant, that I followed suit and I couldn’t be happier.
I still have my original pair of Co-​conspirators (which are 6 years old now!)…along with many, many other pairs. I think I might be up to 8 frames at this point, including two pairs of sunglasses. (Prescription sunglasses changed my life.) I’ve also recommended them to my parents and tons of other people in my life who wanted/​needed readers but wanted them to be more stylish than what you’d find at the drugstore.
Oh, and… I’m leaving this review on their location page, but really, the best place to buy your ‘bobs is online or at your local spectacle shop.

Summary: Still a «five»
It was a sad day when I broke my most-​excellent black Ornery reading glasses. :-(I was about to order another pair from Eyebobs, when I noticed on their site that they might be able to repair the wreckage, so I carefully packaged the remains up and sent them off. Two days later, I got a new pair (I said new as in brand-​spankin’ NEW) delivered to my doorstep! Needless to say, I was blown away. Eyebobs went *way* beyond my expectations — so much so, that I’m going to get another pair of readers (something different, funky and cool) to leave in the car so that I’ll never be sightless. They deserve the business. Needless to say, Eyebobs rocks. Good products, fast response, and GREAT service. A+ in my book.