Lettuce Cater

I had left this review on a wedding website in 2009, but the owner is disputing my review (below) without reason just this year. We used Lettuce Cater (now Brie Cater) for our wedding reception.
I don’t even know where to start with the bad, so I will start with the good. Our tastings were excellent. The food was completely amazing. That was all that we were happy with. The first time we met with the owner/​head chef of Lettuce we thought he was great. Very personable and friendly. He bragged about how he was amazing with communication and always getting back to his clients as soon as he could. I was impressed. So we started the contract process. In truth, we had to draw up almost 20 contracts because whatever we agreed to verbally would never happen to make it into the contract.
The owner was very agreeable over the phone, but he never would put anything in paper. All in all, we never really did get what we were asking for in our contract. I signed the contract noting that my signature was NOT valid unless the following was part of the contract: We would only pay per final head count on X day. The estimated number that we told him when first meeting him was the number he put on the contract and I wanted to be extra sure that we would only really be paying per person attending. He emailed that the contract was in place and I should send a deposit. We did. He did not send us a copy of the contract with his signature, which I deeply regret. After the contract was signed he and the RSVP cards were out with detailed menu choices (per the contract) the owner tried to change our menu up (cheaper food). On X day (6 days before our reception), I called with our final head count. He did not answer his phone (not at all a surprise to us) so I left a VM with the final count. He refused this entire business process to give us his cell phone number since he was always unreachable. He did not call for a couple days, so I tracked him down (this was not the first time that I asked for a response and had to track him down) he emailed me to tell me that he was upping the price per head because our numbers went down! I was furious but in a tough spot as obviously I did not want to make him mad and serve bad food (this was 4 days before reception), yet I did not feel that it was fair of him not honor a contract! I searched like a crazy woman for a new caterer, but with 4 days to go, I could not find one. I was willing to give up our entire contract because of the owner/​head chef of Lettuce Cater.
The stress that he caused us was great and not something anyone should have to deal with. I did not ask anything of him that was unreasonable for our wedding and he really treated us like crap. We did end up paying his made up price and not the contract price. After the ceremony he gave us a cell phone number so we could make a prompt payment.

The food is phenomenal!

In September we had a backyard wedding with tents, linens, dance floor and all. It was a magical day and we are so very grateful for Lettuce Cater and the fact they played a major part in pulling off an amazing evening. We have received many compliments on the food from our guests. The catering staff were wonderful and professional. Brian the chef was amazing and very flexible.
Lettuce Cater was very easy to work with and the prices were very reasonable – especially considering the high quality of food. In fact, we were worried that the taste testing meal was too good to be true. Jules and Brian presented many tasty options that made it hard to decide on which we liked the best. I was sad to hear the Jules left the company a few months before our wedding. Especially after building a relationship over many phone and email conversations. However, when Kris took Jules place I was blown away by how sweet she was. She was responsive and helpful with all the many questions that came along the way.
I only have positive things to say about our experience with Lettuce Cater. I feel that we don’t have to promote Lettuce Cater to family and friends because the food and service spoke for itself on our wedding day. For all the local brides-​to-​be out there: I strongly recommend Lettuce Cater!

Appetizers were good but the guests complained about the main meals. Food was cold and over-​seasoned. Nice people but not great food.

I can’t say enough good things about Lettuce Cater — the team pulled off the whole night flawlessly! I heard that the trial menu always tastes/​looks better than the actual meal served, but I didn’t find that to be the case at all with Lettuce! Jules was great to work with — always responded quickly to my questions and requests and helped me put together a serving agenda that worked perfectly with the timing for the reception. The serving staff was friendly and helpful, accommodated my requests, and served the meals as quickly as possible. To keep prices low, Jules might tweak the staffing levels, but we found it to be right on for our group size. Given the rate we paid, I didn’t expect such a beautiful meal! When we booked, the company was still trying to grow business (they haven’t been around for that long), so we were nervous about a lot of things, but found that it was a bargain in the end and would definitely refer them to future brides!