Matt’s Tree Service

Matt’s bid for removal of two large trees was competitive, and he was prompt in coming out for the estimate. HIs office also kept in touch with me regarding the work date and details. They showed up promptly on the scheduled day. Matt is clearly an expert in his job. The problem was he did not use reasonable care to protect my yard and surrounding area. His truck left many deep tire ruts and other damage to my back yard because he did not lay down protective plywood sheets for the truck to drive on. A corner of the gutter on my garage was damaged also, but they partially fixed it.
After I talked to Matt about the back yard damage, his crew used the plywood sheets in the front yard, and there was no damage there. However, a cut tree branch somehow slipped and it damaged and knocked my neighbor’s awning right off her window. Matt blamed the crane operator, but the crane operator blamed Matt. My neighbor talked to Matt but so far, nothing has been done.
I talked to Matt about the yard and gutter damage, and Matt promised to come back out and fill in the ruts and holes, and fix the gutter. He returned about a week later, but only filled a couple small holes and did not fix the damaged gutter or the back yard lawn ruts.
Matt and his crew worked hard, and removed a couple huge trees, but I cannot recommend him due to his failure to protect my yard, and his failure to follow up and fix all the damage as promised.

I came home from work after the storm in June, and there was a tree on my house. Understandably, it was not possible to get someone out to remove it for several days after the storm.
When things had settled down a bit, Matt’s and another company were the first to give me quotes. Matt gave me a quote that was less than half of what the other company had quoted.
The times he estimated for things were a little inaccurate, which wasn’t too great, but it was likely from being overloaded with jobs.
Other than that, things went well. The tree was removed safely and quickly, and they cleaned up their mess. Matt was also kind enough to work with me on my payment, as i was still waiting for insurance to pay me. So no complaints here.

Very unprofessional. Would NOT recommend. Took several weeks to get them out to the house, starting calling in April. When they came out finally in May they said they could not perform the services as they were bid because those were «winter» rates. Did not do what they said they would. Also damaged the neighbor’s lawn and never came back to repair as they said they would. Bad company!