Tires Plus

I got my first oil change at this location yesterday, and it was the best Tires Plus experience that I have had! Very nice staff and my oil change was complete promptly! It took under a half hour from the start of my appointment time.

My partner and I are driving home right now with our PLUS-​SIZE TIRES and we couldn’t be happier with the service! Although we’re never eating here again! The dining room just looks like someone’s garage and there are tires EVERYWHERE!

This place is excellent. Really great customer service from both Pete and Rich! Thank you! They went over all the tire options and were incredibly helpful. The tires I needed weren’t in stock, but they were able to get them to me the next day. I will be back the next time I need anything done for my car.

My tire blew out on the side of the road and I had to get a new tire put on to replace the donut. Called several local repair shops, no one could fit me in until 2 days later. Called Tires Plus, talked to a friendly guy on the phone who got me in right away no problem. I’m a female and often deal with car people trying to convince me I need more things than I do-​none of that here. Rich (?) helped me choose the right tire for my car and was extremely friendly and helpful along the way. These guys brightened my day, and did a great job at a great price. Extremely great customer service-​for my female friends who don’t know a thing about cars, trust these guys to take care of you! I will definitely be back next time I need tires.

As a woman, I don’t feel like they are taking advantage of me at all. I, unfortunately, have felt very taken advantage of at other Privately Owned Tires Plus locations (Cough cough St Anthony). The customer service is amazing (Shout out to Pete!!) and they are incredibly patient in explaining what is wrong and what the options are. They accepted my coupons and did everything in their power to save me money.

The guys working in this shop are amazing! They are honest, knowledgeable and friendly. They worked hard to solve my problems and save me money in every way they could. I’ll definitely return for all my future automotive needs!

I will NEVER bring my car here for repair again. I will let them rotate my tires with strict instructions to do nothing else. I will not allow them to open my hood to even check fluids and I plan to watch them through the window. Here is my reason why:
I brought my car in because my brakes were not working properly, they would go all the way to the floor before braking. Their first diagnosis was that I needed new front rotors and brake pads. I had those replaced in 2011 but sure whatever. The next day I got a call that the brake fluid was contaminated and I would need to replace every rubber piece in my brake system totaling around $ 3300. Very fishy that the story would change over night.
I told them not to do the repairs and I paid to have my car towed to my hometown mechanic in Clearwater, MN (Ron at TRS). He fixed my car for $ 290. He said there was ONE rubber piece that was torn which was why my brake fluid wasn’t properly getting where it needed to go. He said that the break fluid looked contaminated because Tires Plus opened all the calipers up and drained everything from the car (making the fluid look contaminated and create a huge mess that Ron had to clean up). Ron let me know that some shops will open calipers up to slowly create more problems that result in you coming back! Outrageous!
I cannot prove that that is what happened but they definitely tried to take advantage of me and essentially steal from me to do repairs that didn’t need to be done.
And did I forget to mention that my rotors and brake pads (that Ron had done in 2011) were perfectly fine and had normal wear and tear but DID NOT need to get replaced.
I will NEVER bring my car back for more than my free tire rotation.

I’ve been here many times now. They’re never pushy and always quick and efficient.

Read your line item estimate very carefully and ask questions. I took my Volvo here and the estimate seemed high. Upon examination, I discovered I was being charged for a metric tool that the shop did not have on it’s bench. I looked the very friendly mechanic right in the eye and said, «So, you’re charging me for a tool you don’t have and then you get to keep the tool?» He smiled but was sheepish and admitted that was the case. Needless to say I took my car to another shop– one with a good stock of metric tools. BUYER BEWARE.

Even though the initial quote was a lot lower, this was a car that I had just bought and was reconditioning. The customer service provided was excellent and my anger was diffused quickly when I realized that I was being an ass about this. They are really trying to do their job. They were on schedule and even comped me for a distributor cap they ran into troubles with while completing a full tune up. They provided a discount and ran all of the necessary tests, changed the oil, the filters, performed an engine flush and winterized my car, ran a battery test and replaced the regulator in my power window.
I will be back later in the week to replace the battery and put on a whole new set of tires. Car maintenance is not fun to pay for, but it’s like going to the dentist’s office, you don’t like going, but it’s nice to have a nice smile when you feel the difference in the way the vehicle performs. The person I bought the car from wasn’t fully aware of some of the minor problems that I had to fix, but whenever you buy a used car, always have a budget to take car of your investment.
Ryan did a great job, communicated with me throughout the day to let me know everything that was going on throughout the day and we didn’t go over budget. As a result of my experience, I am going to have my maintenance performed here.

Holy crap, great customer service! Brought my car in for a new tire, because mine was thread-​bare. I prefaced this by telling the guy that my car sucks and that I just need to get a tire to last me the winter before I sell the car. Or burn it. Whatever. They fit m e in super last minute too, and got it all done in 40 minutes.
Joe was friendly, honest and didn’t try to upsell me anything. He explained everything, showed me my tire, gave me a free alignment check and when the car needed a new alignment and I declined, he didn’t push me. He just said I should check with my last alignment and see if its still under warranty.
Seriously, such a great experience. Cheap tires when you need them, good variety, good warranties and price-​matching, and nice guys.

The staff was extremely helpful with a tire repair and the price was very reasonable. I would recommend anyone to this location for a fast, inexpensive repair!

Very helpful and no bullshit. The manager told us exactly what we needed and what we didn’t. He was very honest. I respect that. Will do business here again.

FAST.
Easiest car repair shop experience ever. Service was fast, friendly and the price was just right. I came in feeling stressed and left feeling calm. I will definitly come back if needed.
Highlights:
Fast service
Friendly
Prices
Tires Plus = Easy peasy

Dont do it! Yes, it may be a convenient location for us in uptown, but that’s all it has going for it.
1). Got oil changed — they forgot to tighten oil plug, leaked out, couldnt figure out why check oil light kept going on. Walla, ¾ of oil missing. I went back, told them about the «oil slick» in my garage, they replaced the plug, new oil, seemed annoyed that I brought the car back. Wanted to charge me for new oil (it was only a week), but decided to do me a «favor» and not charge me. Sheesh, sorry to put you out.
2). Desperate, my battery was getting weak during the arctic blast this week. Was worried it wouldnt start in the morning. Went to them to get a new one. After a half hour the customer service guy comes to me and says he misquoted me on the phone for the battery and could I please pay an extra $ 100. Kinda hard to say no when they have your car in the garage torn apart. Not very nice. After an hour the tech comes to me and says they cant find the battery. I show them, tell them how to take it out. They still cant figure it out. Now it’s been an hour and a half (they said it would take less than an hour). They took all the stuff out of my car and put it on their dirty oily floor (thanks). I couldnt wait any longer told them I had to go, left a mess in my car, grease and oil marks everywhere. Even if I had more time, I was going to abandon anyway, they werent exactly instilling confidence.
At least they are consistent. — there I said something +.

Avoid getting a brake job here! A $ 99 front brake pad change morphed into a quote for over $ 600 when Tyler told me my «rotors might fail» if I didn’t replace all 4 brake pads AND rotors. What a total rip off. I called up my my brother to run it past him, so he bought a set of pads for my front brakes for $ 40. He took off my front tires to reveal perfect rotors. I saw them myself. A quick flashlight inspection to my rear wheels showed brake pads that were perfectly fine. NOT COOL, Tires Plus Uptown :(

I got all my tires replaced here. A few weeks later back passenger tire was flat. So I brought it in to a place nearby. Turns out IT WAS NEVER SEALED when they put the new tires in. I’m NEVER coming back here again. Horrible service, and it took them 5 HOURS when I scheduled an appointment weeks prior.

I was sent here when my company car got a flat tire. If I had a choice I most likely would have gone somewhere else. But that being said it was close enough that I walked him which was nice.
Staff is not particularly friendly. They fixed my flat, nothing else to really comment on. The interior is kind of dark and dingy. I prefer my car places to have better customer service and make an effort to explain what happened with my car rather than waiting for me to ask.

This review begins with a birthday. My birthday. TODAY.
And what precious gift did I receive today while driving on 94? An exploding tire.
Crazy day, but I’m actually in high spirits. Unfortunately, Tires Plus did not contribute to those high spirits. After that fiasco on the road, I drove to Tires Plus on my baby tire and asked them to replace my busted one. My family has always bought our tires from here, so they were under warranty.
The work was completed just fine, but the communication throughout the process was pretty poor. A lot of waiting and then nothing and then more waiting. I expect waiting at a car repair place, but I just wish I had known from the beginning that it would take more than 30 minutes to get an estimate when the guy at the counter said, «We’ll take a look right now.» I would have gone home and they could have called me.
When I got the price estimate ($ 40 with the warranty coverage), my boyfriend picked me up so that I wouldn’t have to hang out all day with the container of Coffeemate (those things are always hanging around in car repair places, I swear). Before I left, I noticed signs saying they would be closed at 6 p.m. tonight for a meeting. I made sure to ask if my car would be ready before then (was not offered an actual time estimate on the work). They said definitely and that they would call. Things were looking up.
Then, no call.
6 p.m. rolled around and I realized that I still haven’t heard from them, so I called hoping that someone would be there. Thankfully, someone was in the office and said that the car had been ready for a while. I said, «No call?» He said, «I called earlier and it went straight to voicemail.»
That would have been a good time to leave a voicemail, no? Isn’t that the typical thing to do? But no voicemail.
Anyway, I’m just a bit frustrated with the communication today. The actual work seems to be fine and I had an OK experience with them a few months ago when they patched a tire for me, but I think this will be my last trip to Tires Plus.

In my continuing quest to air up my tires, after using 2 gas stations air machines that didn’t work right, I swallowed my man pride and took it this morning to a tire shop to have them do it. I came here because when I had a flat tire last year I asked them to repair it. It turned out the tire was beyond help (and I didn’t buy one from them because I get my tires used), but they didn’t charge me anything for checking the tire and putting on the spare!
Today, when I told them I needed needed the guy replied, «we have lots of air!» And they did, or at least enough to fill my tires to 33psi.
It was free!