WARNING — NOTRECOMMENDED!!! Did not honor advertised price for starters. Front desk clerk is rude. Rented room anyone as we were desperate to get off the road and get our young kids into a bath and into bed. Made reservations on Expedia. Front desk clerk was rude and smug about waiting for reservations to come across. Finally got checked in and here is when things starting going downhill fast. ROACHMOTEL!!! 1st room was disgusting. I’ve heard first impressions matter and this place was as bad as it gets. The lamp between the beds is broken(see picture). Both beds had stained sheets. To make matters worse, the bathroom had something on the wall that I can only imagine is human feces! When I went down to the lobby, the desk clerk said they should fire the cleaning staff. The 2nd room we were put in never happened, as out keys did not work. Back to the lobby I went. The front desk clerk this time sent some woman that was drinking in the closed breakfast section of the lobby to let us in. Not only was she drunk but she didn’t bother to put her drinks down while she assisted us, as she carried not one but two cocktails with her while she assisted us. She could not get our key to work not did the master key work. I’m not really sure if she worked for the hotel or if she was just someone hanging out with the front desk clerk! She opened the room next door and said she’d let the desk know leaving us there with no key wondering what the heck was happening. We walked in and immediately noticed ants in a filthy bathtub and a dirty bathroom. My wife let me know that she would rather sleep in the car and not bathe our kids before she slept in this hotel or out our children into the bathtub. The icing on the cake is the fact that the exterior room door did not lock with the deadbolt and the extra lock was missing the half that belongs on the door jam We went down and checked out immediately. I’m not sure if I’ll get my money back as the hotel is pointing me to Expedia. We are now across the street at much nicer and more expensive hotel. Lesson learned. You get what you pay for!!!
Shaunna C.
Place rating: 1 Covina, CA
Seriously, this place is absolutely disgusting. You park at the back, which I was assured was monitored by cameras, yet the cameras mounted are facing AWAY from the parking lot itself, rendering them useless. When I came inside, it smelled like dirt and sex had a lovechild with smoke. It smells awful. I gave the hallway the benefit of the doubt and came up to my room; I wish I could say I was pleasantly surprised, but that would be a filthy lie. I have uploaded several pictures to verify exactly what I am about to say… The room is gross. It has cigarette burns in both the sheets and the comforter, and the sheets have some unknown staining on them. The floor is so incredibly dirty that it still has debris on it from who knows when. I am SO thankful I brought slippers, my other option would have been to float like some sort of deity. On to the bathroom, the toilet still had stains from someone else’s last deposit… Honestly, this is the worst and most sketchy place I’ve ever stayed. Stay away, go elsewhere, sleeping in your car would be better. I now need a scalding hot shower after just thinking about this review.