The UPS Store

Monarch Beach, United States

3.9

Open now

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 949-481-9253
Website:
monarchbeach-ca-4259.theupsstorelocal.com
Address:
14 Monarch Bay Plaza, Monarch Beach, CA, 92629
Nearby public transportation stops & stations:
1.4 miSalt Creek Beach Funicular
1.9 miOCTA
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 6:00 pm
Open now
Local time (Monarch Beach) 10:33 AM Friday, November 29, 2024

Business hours

Monday 8:00 am – 6:00 pm
Tuesday 8:00 am – 6:00 pm
Wednesday 8:00 am – 6:00 pm
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 6:00 pm
Saturday 9:00 am – 5:00 pm
Sunday –

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7 reviews of The UPS Store

No registration required
Place rating: 5
Dana Point, CA
Absolutely love this place when I need to get stuff done been going here for years Abby and her husband are extremely friendly and super helpful and help me with all my inns and outs and make sure everything is in order before heads out thank you so much
Place rating: 5
Dana Point, CA
This place is great and I enjoy being there. I’ve had a mailbox there for over three years. If they’re not busy and see me walk in, they quickly get behind my mailbox and give me the contents so I don’t have to go all the way to get my stuff. They really do go the extra mile to ensure happy customers. I can’t find anything wrong with this place.
Place rating: 5
Torrance, CA
visiting mom in the area, she needed to send some stuff to her friend in east coast…
came here and they helped us out greatly… very nice staff, i think they were the owners…
so in the future if my mom needs any help, i will just ask her to go here…
Place rating: 5
San Clemente, CA
I have been using this store for over 5+ years and only had a great experience. The staff is very friendly and always welcoming. I mail out and receive 100’s of packages each month through the store. I wish the local post offices were as friendly as this ups store.
Place rating: 1
Laguna Beach, CA
The staff here is horrible!!! Rude, alienating, arrogant, disrespectful, cunning and absolutely clueless of the meaning of service. Prices of boxes and shipping materials are not published and are outrageously priced.
DO NOT have them pack your stuff before a full price disclosure or you’ll regret it.
Save yourself the grief and drive two minutes down the road to the Dana Point location. Same box $ 20 cheaper!!!
To bad UPS corporate will have so little oversight on how poorly these small-​time franchises are managed.
Piece of advice: Close the business, and save yourself from further embarrassment.
****AVOID****
Place rating: 1
Dana Point, CA
Horrible customer service! You can tell immediately that this is a poorly run franchise by the attitude and demeanor of the staff, especially management. They constantly try and up-​sell on boxes, bubble-​wrap etc. when unnecessary and is extremely unaccommodating and unhelpful if inquiring about simple things like shipping time and tracking. Sadly, I’d rather give a corporate store my business.
I hardly give bad reviews, but this place is too terrible not to.
Place rating: 5
Los Angeles, CA
Very helpful. Very friendly. I love this UPS store! They also have USPS services.