Coffee Beans & Brew Monroe

I’ve visited this location several times since moving to Monroe, and the service is always fantastic. They’re always willing to customize a drink or help you come up with a unique flavor. I’ve only had a few food items here, but they were all fresh and yummy (get the pumpkin chocolate chip muffin, it’s amazing). The reason for the two stars is the coffee itself.
I prefer iced flavored lattes, usually a white chocolate mocha. I’m not sure what type of bean they use in the espresso machine, but my drinks are always weak and lacking flavor. This weekend, I even ordered an extra shot and didn’t see a difference. Granted, I like a rich espresso flavor but I’ve had people who like light roast coffees tell me their drink tasted watered down.
If you’re a person who prefers a lighter coffee flavor, this is the place for you. But if your taste buds have been trained to like the strong stuff, like me, you’ll be disappointed.

Always an exceptional time visiting Coffee Beans and Brew. Have learned a lot about coffee from the staff here. In addition to excellent coffee the smoothies are wonderful, super fruity and nice and smooth.
Come in and sit down, free wifi and comfy little bistro atmosphere. Have a chat. They also have a nice little meeting room be sure to call ahead as it gets booked up. Enjoy a nice cuppa joe!

Super friendly employees! You always feel welcomed and taken care of when at this coffee house. It’s very clean on the inside and well maintained too. The only complaint I have is the beans they use are not the highest quality and could be better. But this is a decent place to chill relax and have a good cup of coffee.

I love Coffee Beans & Brew! I meet with my group every Monday night in the private room. The drinks are great and the customer service is awesome! The owner, Lianne, is always checking to see if there are things she can adjust to make our meetings go more smoothly. CB&B never disappoints!

I’m starting to wonder if CBB hates coffee. There are few employees here that will make your drink like they’ve had one before. The rest of the staff, even know they are very friendly, come across as untrained, uninterested, and in a rush to get you going.
Make sure you order several extra shots in your lattes or VERY light cream with your coffee then cross your fingers that they heard/​understand your request, otherwise you will literally get an undrinkable cup of milk, and that is not an exaggeration. This review is years in the making with easily over 100 visits here, and countless drinks thrown away… I keep coming back because it’s an extremely convenient location and when the right person is there it’s decent, I find myself less and less willing to roll the dice with this place though. Try Straight Shot down the road by El Rancho, or if you have time to drive a little further try Java Johnny’s towards downtown.
If your not a coffee snob maybe you wont notice… I am not expecting a Cavu /​Boston Stoker here, just something acceptable.
I think a bit of training and hiring a more interested/​capable staff can go a long way here…

Great local coffee shop with a friendly staff and good prices. I try to stop in every morning, and many days my coffee is ready for I even reach the counter. The monthly coffee specials have good variety and the baked goods are tasty.

Came for wifi and their wifi wasn’t working. Barista said she would call her boss but never did. Don’t come here expecting to use wifi. The staff was super friendly. Don’t get the mocha chiller; it was mediocre.

Don’t be fooled by the abandoned strip mall… this is a GREAT coffee shop. If this place were in M-​town, I would be torn between here and JJ’s, and this place might win regularly. The prices are better. The baked goods seem better. The people… they’re good too. I love the staff at JJ’s, but every time I have visited Beans and Brew, I’ve received great service. The owner has been there several times and waited on me. She seems to be committed to the business and interested in feedback, which I appreciated. I wish there was a way to drive more business to this location. Maybe Monroeites support it? I hope so.
The prices are excellent for the quality you get. The thin mint latte tastes like a liquid thin mint. YUMMMMM! The cookies are extraordinary — and they’re huge! I love the oatmeal raisin, because I feel I’m eating healthy. I know I’m not, but humor me.
I HIGHLY recommend this place.