Davids Bridals

I was highly disappointed with David’s bridal today and felt the need to post a review so that this experience does not happen to anyone else.
My mom and I went to David’s to look at bridesmaid dresses, my sister (the bride) lives out of town so we were going to go and get some solid ideas. I had booked the appointment online which worked out fine, this morning I decided to call so that I could confirm it. I must say the customer service representative that I talked to was SO nice. I wish I would have written down her name.
We walked in for 5:30 appointment around 5:25, and were not greeted by anyone. I stood there for a bit before I walked right up to the counter. The person asked me what I was there for and I said bridesmaid dresses and that I had an appointment. She asked me if I was the bride and I said no. Immediately her attitude changed.
We walked over to the «appointment desk» where they couldn’t find my appointment. I confirmed it twice keep in mind. They then «found it» aka wrote my name on a piece of paper and got a sales consultant to help us. The sales person wasn’t very friendly. I told her what we wanted and she showed me two dresses and said «well?». I said sure, gave her my size, and she got a dressing room for me. She then disappeared. She had 3 separate clients, which in her defense was probably not her fault. But regardless she didn’t pay another lick of attention to us the rest of the time. When I was done trying on the poorly made dresses, I took them out of the dressing room and walked over to put them away. The sales lady said she would do it and as she was walking past with another customers dress (in a big hurry) she asked if we needed anything else. Needed anything else!!! I tried on 2 dresses and wasn’t even helped AT ALL.
I feel bad if brides are treated the way I was this evening and I would never recommend this location to anyone. No one! They acted as if we did not matter and it was so inconvenient that we were there. I understand being under staffed and over worked — but treat me like a human being and not a robot. I will never return and I will pass the world along to all my newly engaged friends.

I had went to David’s bridal almost one month ago. We had moved up our wedding to only four months away! I was in a rush, but ended up with the most gorgeous wedding dress; however I absolutely dreaded my bridesmaid dresses and the colors. I was so upset about them. I cried several times just thinking about them and was worried about confronting David’s Bridal because I knew all sales were final and did not think that they would be able to do anything for me. After all, I agreed to those dresses since I was in a hurry. After a month, my mother convinced me to at least try. I went in and the manager Pat (Patricia) was the most wonderful, helpful, and polite woman that I have ever met. She had me in tears, as well as herself, to do everything in her power to change my dresses! And they were changed to exactly what I wanted and now the wedding of my dreams will come true! I can not believe how amazing and professional the staff was. If you want a team of experts, I truly recommend going to David’s Bridal. If they were not as accommodating and as amazing as they were… I would not have written this review or made a Unilocal account!

I went there on a busy day without an appointment. I was greeted immediately along with my mother and aunt. We were shopping for my wedding dress for my wedding in October of Next Year! Never once was this mentioned about the crazy amount of time. I’m a size 16 in dresses and had heard some horror stories about the way bridal salons take care of fluffier brides. We were matched up with Tanya. This girl was a real joy to work with. My aunt and mum are intense personalities to work with in an already intense situation. Tanya was insanely capable of working with them and made the experience really fun even though she was split between me and another person to wait on. She was always going the extra mile for us and being fun and bubbly the whole time. We had the manager stopping to work with us as well as another floor worker by the end of it and the experience made what I thought would be an ego crushing experience one of my best ones! Thank you Tanya for helping that happen.