Fixture Shop

I originally found this place on Unilocal about a year ago. Jose helped my husband and I through every step in designing and choosing our options of fixtures for our bathrooms & kitchen for a house we are building. We found some really neat/​unique items here and Jose explained how they work as he is very experienced and knowledgeable about plumbing etc. He even offered to help explain to our contractor the intense plumbing system we had decided to go with. I can’t say enough great things about this place!
Today I called in and placed an order over the phone and Jose remembered us (it’s been over a year!) He knew exactly what we needed and even recommended a different/​new type of body spray. I’m so excited to get our new sprays in!
Thanks Jose!

My wife an I have been coming to the fixture shop for many years now and have had nothing but great experiences. The service and experience you get from Jim and his team makes buying there worth it. Don’t waste your time looking for the cheapest price online, you may regret not being able to pick up the phone and ask them a question about a product you purchased «cheaper».

Before going in I did a ton of research on the fixtures for my bathrooms and the fixture shop new everything there was to know about it. They even beat the prices I got. They have a excellent staff. The gentleman who helped me was Tyler, great customer service I will be back to remodel my next house.

We had a great experience with the Fixture Shop. Jose helped us to find what we wanted. I was going to get shower/​bath hardware from Home Depot but we decided to stop in and see what they had. With Jose’s knowledge of the product, my wife and I decided to pay to upgrade to some great hardware rather than going with the cheap stuff I would normally buy. I really appreciated their service.

While remodeling my bathroom, I did a ton of online research. The fixture shop was nearby, had a show room, large selection and personal service. At first, I went in to check prices; ended up purchasing a beautiful faucet. Then after months of searching for my ideal bathroom sink with makeup vanity, with no luck, I went to the fixture shop for help. Jim was very helpful. He understood what it was I was looking for, and even drew up a blue print on the spot! I got my vanity a couple of weeks later (which is excellent knowing that it was being created by hand). The quality of the product is second to none. I even got soft closing doors and drawers. Not something I asked for, not even something I knew I wanted until now. Quality 5 stars, service 5 stars. I will refer all family and friends to the fixture shop from now on.

Ordered shower and faucet fixtures was told i would have them by wednesday, arranged to have a plumber come out on saturday. Was told no problem — we’ll definitely have it by then. Wednesday/​thursday, no call. Friday i call, but no one returns the call. Saturday i drive over. At first they cant find the paperwork, then they remember they talked to the supplier on friday after my call and found out something went wrong and nothing had even been shipped. Didnt call me to let me know. Plumber charges me for a saturday visit to install, but i need to reschedule.
Yes they know their stuff, and yes they’ve got a good selection, but their delays and communication of issues was really poor.

Was looking for shower base with a built in seat. The Jacuzzi website referred me to the Fixture shop. I initially contacted them by phone and the person I spoke with was very friendly and knowledgeable. (I found out today, her name was Sally)
Made a trip to Montclair to order the shower base. I was greeted by Jose, he advised that he would be with me shortly. (He was currently assisting another customer) Within a minute or two, Jim came out to assist me. I explained I was looking for a shower base with a built in seat. He asked if I needed a left or right drain as this is very important due to the location of the current faucet fixture. He checked his catalog, quoted me a price, contacted the company to check on the availability and quoted me an approximate delivery date. Jim was very efficient and knowledgeable. I was probably in and out within 15 minutes.
Prices are comparable to big box stores, but here you get personalized service. I prefer to patronize small businesses for their personal service.
The only reason I am withholding one star at this time is I am waiting delivery of the shower base in 2 – 3 weeks.

Great selection of bath and kitchen fixtures. Employees are helpful, choices are abundant. Everything from «entry level» to high end. Only thing that held me back from a 5 star is when I was there I had to wait a it (it was busy) and when it was my turn I didn’t seem to get as much «attention» (maybe because I was only spending $ 150?).