AT&T

The whole staff is awesome! roger is the best though. I asked him the most obvious dumbest questions ever and he answered them all with patient and understanding. He heard me bitch and complain and was awesome! Made me feel like family! Thank you!
#teamOrange

I waited two hours for someone to help me. I was «next» on the list but four workers decided they wanted to walk around the store with their little iPads in their hands doing nothing. And one worker stood by the door flirting with the security guard. I can’t understand why any of them couldn’t help me! I will take my business to a different At&t store!

Walked in looking to buy one iPhone and ended up buying two iPhones, an IPad mini and a lifeproof case!
The manager, Oscar, is the best. He’s honest and very easy to work with. He lead us through all our options and showed us the best deals to be had.
I keep coming to Oscar for all my AT&T and IPhone needs. You need u-​verse? Direct TV? Phones?
Come see Oscar!

I went to 4 different at&t stores and they all gave me different options of what to do due to breaking my phone and not having insurance. Out of all of them, this store was the most honest and helpful. I was able to get a great deal that other stores had not «heard of,» which I though was ridiculous.

Have AT&T U-​verse and it hardly ever works. Not to mention when we tried to set it up it took almost a week because of administrative problems, they said no problem we will give you the first month free, and then we had to call and deal with trying getting the discount when the bill came because they still charged us full price. Worst internet service I’ve ever had!

Felipe R. Is amazing he was really nice and upfront he was really helpful and personable. I didn’t feel like he was trying to sell me everything even though I ended up buying a phone cover. To say the least make an appointment and try to work with him very easy and smooth transition. He was also nice enough to transfer all the contact and photos which was really helpful. AT&T you need to hire more people like this guy.

Great services is what they give us every time we go to AT&T. Are helpful and friendly. Tell us what’s best for us and etc. Roger is the man there
I recommend him to everyone

Came in to upgrade my iPhone and it looked pretty busy with 2 people calling out sick and people waiting ahead of us but Christopher, who’d only been at this store for 3 months from many stores before, definitely came to help as soon as he was able to. It was the most pleasant and friendly customer service I’d ever gotten from an AT&T store whether it was busy or not. And to think we were just passing by and decided to go to this store instead of the one near our actual neighborhood. Got in and got what I needed done without a problem.

Came to this store after my iPhone wasn’t working and a great worker named Ana help us out and also helped us with our U-​verse and helped us get a new tablet she is a really great worker if you come in ask for Ana she will take great care of you

AT&T U-​Verse sucks… promised me almost 2 Mbps but can only deliver 0.8…phone jockey (from India/​Pakistan) says 0.8 is within acceptable range… when reported that more than one device is connected, all devices choke… rep said to use only one at a time… what am I paying these increasing rates for? I will be dropping U-​Verse and getting Charter… or Verizon… those AT&T ads are false… wish I could go on TV to expose these frauds…

Fam it was so hot outside walked in and got hit with that AC I went to get a charger fucked around and bought my mom a galaxy 5 I don’t fuck with galaxy iPhone gang east side San Diego shit you feel but like I was saying my dude that helped me even gave me a free tablet shit was lit and did I mention that they had some Dank ass AC

Wife and I have gone to this AT&T store for about 5 times for the last two and half years.
We talked to different staff members, but one of the members, Jose Gomez is, in our
opinion the best.
We have three different phone numbers, personal and small business.
Jose is knowledgeable, professional and friendly. He takes time to show different
devices, service plans, and explain their operations and uses.
We strongly recommend Jose for excellent customer service.
Tom S.
Rosemead, CA.

I absolutely love at&t! They have great service and are amazing! Im only 14… But i already know that when i grow old enough, i want to work at at&t. I love technology and i am good with customers!

I went there yesterday to upgrade my phone and David helped me he was awesome he Knew everythingthere is to Know about galaxy ‘s .l ended UP getting the note 2 and next week im going back to get the gear watch and another accesorieS that he recommended. definitely going back to David
On a side note the store is really clean… and the wait wasn’t long.

Terrible service … Cooperate should train all these employees to speak English and instill some manners and etiquette. I have been a att wireless client for over 16 years and the service is at its worst… Definitely switching over to Verizon!
Anyhow I ordered a iphone 6 plus 128GB and it has been almost 2 months and I’m still waiting for it? Not to mention I prepaid the entire amount of almost $ 600… This is ridiculous

You call your friend they can’t hear you your call drops and all is lost for now that is.
So when that happens with a friend of yours who happens to work at a phone store you go see them and fix the problem!
I’ve known Felipe for a few years he is a good friend and always willing to help anyway he can including phone issues.
Over the past few months I’ve had various issues with my service. I’ve called the corporate AT&T many times to try to fix these issues and was only pawned off on others only to have the issues still be at large.
After speaking with Felipe about what was going on he said he could help me out and invited me to come by his store. It only took a handful of minutes for him to realize things were messed up in my account he quickly fixed the problems and provided the outstanding service that should have been provided to me when I made the calls to corporate to fix this earlier in the month.
I would highly recommend coming to this location to fix any AT&T issues you might have ask for Felipe he actually cares and wants to get the job done right!

Please be aware!
This store is known for shady business.
My friend had a tablet that he was looking to replace with a newer model. He went into the store and was helped by Yessica. She explained to him that he could save money by putting his tablet together on one account. Sounded great.
Instead of moving the tablet line and upgrading, she promised to cancel the old tablet line for him and would add another line to his current account. Obviously, a better situation for the rep considering she’d be credited for adding a new line instead of just upgrading.
Several months later, he gets notification that the line is still active and now he has a $ 100 bill. He went to them and the finally cancelled the line and she promised that when he got the last statement they would credit his account.
False! After attempting to get it done several times and after dealing with jerk after jerk at this store he gave up and paid out of pocket for they’re shadiness!
If you’re going to try and make yourself look great as a sales person don’t screw people over in the process!

Jose is The best! Very helpful. Knows what he’s doing! If you ever visit this store go by Jose!

I had an amazing experience at the AT&T store, I want to thank Jackie Cordnado for her patients and help with my phone and service. I love the store and everyone that works there helps so much!

Poor costumer service and ridiculous amount of time waiting to get helped! Everyone who was also waiting was upset and no one came to apologize for the wait or anything. I have never waited more than 1 hour to get helped at an att store. They had about 6 workers and only 3 helping out the other ones seem like they were just standing around.
Wouldn’t recommend this place & definitely not coming back.