Chase Bank

First time at this chase. I needed to pull some cash out real quick. Google mapped a chase bank and this one popped up. Wasn’t sure if they had a drive thru atm or not but glad the did. I believe there were 3 but one was a window you can drive up to. They also had a security guard walking around. He directed me down the correct lane with the open atm. Thanks! I was in and out pretty quickly.

I’ve had problems depositing from the atm before. Be careful when you put in cash or checks it might eat it up! It ate up my $ 80! Im so thankful it was a weekday and the inside was open! I was able to resolve it immediately. It’s safer to just go in and take care of business with the teller!

Had to come to this branch due to the area I was in, after reading the reviews I regretted coming in the line was out the door. The place was completely unorganized. I can see why so many people are upset with this branch. There excuse was someone was on break. Sounds like you need more people on staff for a Friday. Very poor management !! I will not return to this branch. Chase is losing a lot of credibility with customers and myself.

Totally disappointed… tried to make an ATM withdrawal with plenty of verified direct deposit balances… and Chase systems would not allow me to my own money… called 800 number to be told to call back at 7am the next day… BUT I need my cash now at 11pm… changing banks… Amy idea where to go readers where they don’t pull this sh*** like Chase Bsnk… weave Chase people so they d on pull ghis on other people… next it could be you or your family member or friend…

This bank location SUCKS! Only two tellers and they take FOREVER! I am going to Bank of America! At least there they have actual tellers and not freakin machines. No customer service at all.

Slowest bank!
Needs more employee.
I hade to go drive to another location for my simple banking.

I wish Unilocal could give negative stars because I would definitely give this chase negative stars!!! I have never been to a bank so crowded and understaffed! They have 4 Kiosk indoors and 2 tellers! How the hell are you going to have more computers than employees!!! Cheap ass company that doesn’t want to pay for workers and instead waste money on computers! They make their customers wait in a 30+ line!!! Never coming back here again! And hell no I won’t open an account just to cash a check from your company!

This branch is the main reason I no longer bank with chase.
Two tellers, awful!
I waited approximately 30 minutes in line to be assisted. I walked into a window to deposit a check to another account, simple right? NOT! The girl has never seen a check, so she calls over her «so call manager».
Espi was/​is by far the most unprofessional chase clerk I’ve encountered. Her first question was «where did you get this check from» in a un genuine tone. She made me feel as in I was doing fraud. Perhaps it was what I was wearing (gym clothes), maybe the amount of money it was, I’m still trying to understand.
She had to go to the back to verify the check when there was a phone in her desk… Not to mention this all took another hmm 40 minutes…
Chase has really lost their connection to customers. Go to Wells Fargo, they will not have you wait that long, its always great to see people treating nicely!!!’

Glad they still have drive thru. Ortiz makes it easier. Now there closing the drive thru iat the end of month. That’s sad it was convenient now it won’t be

Enough parking because it is in a shopping center. Lines move quickly and tellers are nice.

Great and fast customer service. The teller line moved fairly quick and the tellers were extremely nice and courteous. The bankers such as Sandy, Abraham, David, and Chris were very attentive. This Chase is great. 5 stars

I been a customer here since WaMu back when I was in high school and when I opened my savings account with .24 cents lol I don’t think we can do that anymore nowadays. Not much has changed since then. Parking lot is a two way and small so it’s kind of hard getting a good parking space so I always park by Marshall’s. One thing that bugs me is the random grown men that try and sell you candy by the entrance but whatever I just say no and keep walking. The bank inside is pretty nice and I almost always get helped by the female teller that always smiles =)
The pens from the island kiosks rarely have ink but the pens by the teller booth always do some no biggie. The DT sucks! I tried it a couple times and it takes forever to get your deposit or withdrawal done. I wouldn’t recommend it because it isn’t fast or customer friendly since you’re taking to a teller through a sound box lol
There are two entrance/​exits one in the West and one in the East but I don’t think anybody knows about the one in the West Cus on that side there is only 3 parking spaces available.

If I could give this place zero stars i would. We waited about an hour and had to asked to be helped. Seems like everyone was in a bad mood and just didn’t want to be there. Never coming again

Stopped by here on a Wednesday evening at about 5 pm. The bank was packed, and the line moved slowly.
When I came in the line was about 4 people deep, and I waited about 40 minutes.
Parking is a little chaotic (it’s 2 way little strip), but people get inpatient waiting for people to pull out of the spots.
And yes, there’s almost always solicitors here. Looking for a World’s Finest Chocolate Bar? Here’s your place to go. And for some reason, these are always grown men selling them (I thought only school kids sold them?).

I’ve gone on crowded paydays. I’ve gone on weekends. This branch isn’t too bad to say the least.
On weekdays I always get confronted by at least two people who are overly eager to help me. It can get very annoying. One time one of the ladies took me to her desk to help me. I just wanted to make a deposit and she went through my accounts and kept asking me a bunch of questions that I would answer and she would ask me the same question in a different format AGAIN. She asked the same question like four times in different phrases. Took me 15 minutes to make a deposit. I was pissed that day.
And yea, you’ll most likely see a kid trying to sell you candy out front. Candy must be a big seller here if they keep coming back.

Having banked at this branch since the WaMu days, I can attest that little has changed.
Some very notable things about this branch:
* Horrible parking situation
* Solicitors almost always near the entrance asking you to buy a candy bar to help keep them out of jail…
* Only one entrance/​exit
* Redesigned and still fairly new interior
* Crowded is a MAJOR understatement!
* Bilingual Tellers (primarily English & Spanish)
* Tellers are barely friendly
* Those little islands/​kiosks (whatever they’re called) seldom have working pens
* 4 ATM Machines
* Drive Thru ATM sporadically non-​functional or cannot receive deposits
Let’s just say I bank at this branch solely out of convenience…
=/​