Philip K Yeung, CPA

You will regret using their service. I gave them my 2015 w2 to do my tax. They say will call me once the w2 is reviewed. Never heard from them after 2 week. So, I call them telling them I need to get my return done before the tax due day. They never called or file an extension for me. So, I got angry and call them if they need any more tax info. They said no. So, they setup an appointment to go into their office to review and discuss all the details. I took a day off from work to go to the appointment because they told me their appointment are all booked except on the Monday and told I was lucky to that they can fit me in. I went there on Monday and the Jenny, so call accountant sat me down. When she look into my w2 & other document she say she don’t have enough information, they need 2014 from my previous account that close down. She told me to get them all the info from 2014 before they can do anything. I found a copy of my 2014 tax return and send it to them a day later and called them if they finish with my tax return. Jenny said she also need more info like bank statement. I told them she should of ask them for all this info when I drop off my w2 at the beginning. Jenny told me they were busy and can’t get to me. I say it been 3 week already and you didn’t even ask me for the require doc from 2014. She say:” it’s up to me if I want to use their business or not, that is how they are”. We hang up! I thought that’s all but no. She found my # from their database and text me her picture taken with Leroy Baca, the force retired Sheriff chief. I didn’t reply. I was thinking, I just want to do my 2015 tax, she took it so personal. I also gave her my SSN, personal address and ID. You guys make the decision if you can trust her and her business.

Was looking for a CPA nearby to do file my tax return. I normally would not write poor reviews but not this time, they should close their business for good. Extremely poor service and attitude. Worst experience ever. The CPA was late for 30 minutes and did not even give any notice or apologize. The girl at the front desk served the guy who walked in /​did not make an appointment and kept avoiding my question, very rude and unprofessional. In conclusion, if you have some standard and want some quality/​punctual service, do not ever try their service. There are tons of better CPA firms in the san gabriel valley area