Very nice hotel, especially for the price. We decided to skip our original choice of lodgings and try Springhill instead due to the price of the room and I’m very glad we did. They are currently renovating, but the construction was not an inconvenience to us at all. The workers were quiet and polite, as were the hotel staff. The power did go off a couple of times, but only briefly. The lobby, our room, and the breakfast area were immaculately clean. My only concern is that the(very attractive) sliding doors in the bathroom are quite heavy and have tiny little handles that would be impossible for anyone with arthritis(or hand lotion) to get a grip on without accidentally flipping the lock. We were in one of the handicap accessible rooms and it seems an oversight to me. I know several small, older ladies who could have been trapped in there.
Jaime G.
Place rating: 5 Buellton, CA
We checked in late at night and the front desk girl was amazing. She even ran out to help me as I shuffled my kids and our luggage inside in some strong winds. Our room was immaculate and the beds were insanely comfortable! The breakfast in the morning was free and perfect. Eggs, waffles, fresh fruit, cereal, breads… and COFFEE. And the morning staff was extremely friendly and quite chipper at 7am! We stayed here with our two younger kids and would definitely stay here again.
Grace R.
Place rating: 5 Lenexa, KS
This is the second time my youth group has stayed here on a mission trip! The staff is absolutely amazing, along with the hotel accommodations. There is plenty of space to gather, and the rooms are soooo nice! We stayed there for 6 days, and hated leaving. The staff is very cooperative. They have free breakfast, which is pretty good. The maid service is great giving us fresh towels every day since we were so dirty from manual labor. Definitely stay here is you are in Moore or OKC, love this place.(Did I mention there is a Braums across the street!!!)
Q B.
Place rating: 4 Houston, TX
I have stayed at several Springhill Suites properties but it is my first time at this location. Upon my arrival, no one was at the front desk. I knocked and called out but no one was there! I surmise that there might be only one person working and he/she must take care of personal business in the restroom. After 7 – 8 minutes of waiting the front desk person showed up and apologized to me for the wait because he had to help a guest. He was friendly and courteous. He check me in very quickly. The room was spacious enough with usual amenities. The bed was clean and firm. Aside from a little wait, there wasn’t anything for me to complain about. Wifi is free and parking is free. Just a note that there are several fast food joints within walking distance. But if you want a restaurant, you have to make a short drive.
Chante M.
Place rating: 4 Enid, OK
I think this is a nice moderate hotel. It was really clean, and smelled fresh. Everyone was very friendly. The only thing was a huge crack in the sink in room 300. It would just be better to replace it rather than trying to do a cheap repair, and no one was at the desk for check out. Other than that it was good.
Heather M.
Place rating: 5 Sedgwick, KS
We stayed here twice, one week apart, and have decided this is one of our favorite hotels. The room is big enough for five(two adults, two teen boys, and a girl) and all of the beds were comfortable. The room was clean and quiet, towels were clean and fluffy. We didn’t have a chance to swim but the pool is on the large end for comparable hotels. The fitness room is next to the pool so you can watch the kids while they swim. The front desk staff was friendly. Breakfast was good — standard offerings. On the first stay we had biscuits and gravy plus eggs. Today it was bacon and eggs. Also available: waffles, fruit, three kinds of cereal, bagels, muffins, and toast. Only cons: the tv is small and oddly placed, and on both visits we only had four towels, despite listing five guests on our reservation. Overall, great experience; everyone was happy(not always easy) with this hotel and we will stay again.
Holly B.
Place rating: 5 Sugar Land, TX
Stayed here in order to take our kids to Frontier City. Nice hotel! Clean rooms. Family friendly. The staff was incredibly nice and helpful! The neighborhood looked a little rough around the edges but we felt very safe at the hotel! Lots of good places to eat nearby which was nice. Pool was a little small but overall was very happy with our stay!
Jack G.
Place rating: 4 Roanoke, TX
I love this hotel. This staff is always polite and the rooms are always clean. I like this style of room. It great for business travelers and families because of the size of the rooms. The only downside is the pool. They should have put in a hot tub.
Thomas V.
Place rating: 5 Bellevue, NE
No complaints whatsoever. Staff was very friendly and the military discount was great especially considering I was just passing through. Breakfast was good too. If I ever find myself needing a place to stay in Moore, Oklahoma again, I know where to stop.
Charles K.
Place rating: 5 Yukon, OK
My Sister and her husband were recently in a bad motorcycle accident. To add insult to injury, a pipe burst in their home the day they were released from the hospital. This is where Springhill Suites in Moore comes in. Since they were unable to stay at home, I got them a room at the Springhill Suites in Moore. I explained the situation and Marriott even gave me a discounted rate. My Sister tells me the hotel is very nice and the service is great. I’ve been using Marriott for business travel for years, and wherever I go they are consistently better than any other chain I’ve tried. Their help in accommodating my family gets them a big thumbs up.
John W.
Place rating: 5 Houston, TX
Hotel is located right off of I-35 in Moore, OK. Contemporary design and colors are evident within the entire hotel and room. The rooms are large and can accommodate up to five guests since the rooms come with a seperate living room area that contains a sleeper sofa. The shower is also seperate from the toilet which is extremely convenient if there are three or more guests in each room. For those of you on a fast-food budget, there are four fast food restaurants(Taco Bell, KFC, A&W, and Long John Silvers) within walking distance of this hotel. I also enjoyed the free continental breakfast because they had many hot food selections including, bacon, sausage, and eggs. They also provided free cookies for a late afternoon snack and 24-hr free coffee and ice water in their lobby. Currently the entrance to the hotel is undergoing road construction, but I would definitely return to this Springhill Suites hotel even during their triple digit temperatures in the heat of the summer.
Hannah M.
Place rating: 1 Santa Monica, CA
We had the worst stay here when we came out in July last year! The staff were so rude to us! We were on a road trip cross country and had our dog with us. We dropped off the dog at my husband’s brother’s home in Moore before staying at this hotel. But during our stay, the housekeeper yelled at me because she had seen one of the dog’s food bowl with our luggage and made an assumption we had brought the dog in the room. Then we got calls from the staff wanting to come do immediate inspections while my 3 year old daughter was napping. I told them to also check the video cameras throughout the hotel to believe us but apparently they didn’t want to go through the trouble. We also left my laptop charger there and called several times to see if they would scan the room for us and call us back. They never called us back no matter how many times we called them. I think it’s because they never believed us about the dog and felt like they had the right to totally disregard our request.
Carrie H.
Place rating: 4 Indianapolis, IN
Reasonably priced, great military discount, and great service. Clean, fairly new hotel with a contemporary feel. Large rooms and bathrooms. Easy and quick access to I-35. Best part… Tour stay Includes a complimentary breakfast!