U.S. HealthWorks Medical Group

I only give them 4 stars because I had to go back twice for the hair follicle test due to them not collecting enough the first time. The staff is friendly and the location is clean. Wait was minimal (20 minutes without an appointment) and I was in and out fairly quickly once called back to administer the test. I wish they didn’t have to take such a huge chunk out of my hair the second time around but am thankful they took it from the middle back of my head so I can’t see it. I would definitely recommend trying this clinic — they are easy to locate and have plenty of parking.

Better than expected. Walked in on a Tuesday morning for job physical. I got there at 8 am and was out by 10am. The MA and PA were really nice. The front office girls were oblivious. Need to work on acknowledging patients when they come in and exit from the back office. I felt invisible. They were very focused on their computers and not on patient needs… US Healthworks is a Dignity Health member company. Dignity’s big push is «Human Kindness». I work for a Dignity company and I’d say US Healthworks failed on Himan Kindness just because of the girls in the front.

I was referred here through my employer’s workers’ compensation insurance company a couple years ago for a work injury (RSI). The facility seemed to have at one doctor around. I believe there was also a chiropractor. To treat the injury I had to go to the facility multiple times. The drugs, physical therapy (PT), and stretches that were prescribed helped. Thank you.
In general, the service was acceptable but the bare minimum. I have experienced better. The discharge process made me very upset.
The problems with this location include: I was discharged when there was still pain; the paperwork provided to my employer about my condition was inaccurate, it contained statements that were false; the wait times were long (30 minutes) even though I had an appointment; appointments were cancelled and rescheduled multiple times; the PT staffing was inconsistent (one person simultaneously treated multiple people, sometimes where was no PT, just an assistant); the doctor’s behavior who treated me was inconsistent. It was a strange experience. It seemed like the medical staff did not care.
To help avoid this problem in the future, I found out I do not need to go to the medical facility my employer’s worker injury insurance company wants me to go to. There is a form I filled out later pre-​designating my personal physician. I also filled this form out recently after I got a new job and plan to fill it out every time I get a new job. I also have my wife fill it out for her employer. Below are the details, but please do not take this information as legal advice. I am not a lawyer or expert in workers compensation issues. Make your own decision.
If someone has a work injury, the employer’s worker injury insurance company may require employees go to a designated facility like US Healthworks (or whatever the employer prefers). However, if the employee prefers a different doctor (such as a personal physician or an HMO) to treat the employee’s work injury the employee can fill out a «pre-​designation» form and submit it to the employer. Getting the form filled out and finding where to submit it is a hassle, but worth it if the employee feels that the employer will refer the employee to a substandard medical facility that has an incentive to cut costs on treatment for the employer at the employee’s expense.
Note that the form may need to be submitted *BEFORE* the employee is injured. Also, the preferred personal physician or HMO may not be willing to agree to sign the form. Work injuries require a lot of special paperwork for doctors. An HMO your prefer might be more willing.
The form is called «Pre-​designation of personal physician:»
More information and pre-​designation:

Visiting the area and my son (7) had a health issue. Our insurance company told us to go here. When we got there I learned they do NOT see patients under 14 years of age. However they were very kind and helpful! I would recommend this urgent care for older children and adults.