Unique Enterprises

I made an offer on an 08′ Tundra via e-​mail, received a phone call from a Salesman named Art a few days later. He said he would check with the Manager and see if my offer will be accepted. The following day I got a call saying he discussed it with the manager and my offer was approved and a Purchase Agreement was drawn up and e-​mailed to me for approval and payment. I e-​mailed back and asked them to fix a few clerical errors and to add the credit card fee of $ 150.00 then send me a revised agreement. They did, the problem arose when I requested that once I made the payment that the Title be overnighted to me (I am 2000 miles away) so I could get the Truck Registered in my home State prior to picking it up. I got a call from Kurt the Manager and said he would have to discuss it with the owner. A few hours later Kurt called again and said he they believed they could get more for the Truck and claimed he did not have time to review the offer and backed out of the deal altogether! Remember I had already been sent a Purchase Agreement with the final amounts, the vehicle Info etc. and I was ready to make the full payment, Very Unprofessional! The only reason I did not give them 1 Star is because everybody I spoke to was friendly and responsive and at least Kurt did have the guts to call me formally rather than blowing me off once they lost interest. Still once you make an Agreement and then back out the following day because you «believe you could get more locally» shows you cannot be trusted.

I’ve bought from them twice. Excellent people. Worth the drive from Albuquerque to do business with some honest people. Got a fair price for my trade-​in (above KBB) and worked very reasonable deals with us. I left feeling like we got a good deal and so did they.
After four months one of the cars I purchased from them was having issues with the air conditioner. I had never tried it before because I had bought it in the fall. I called and they referred me to their service shop down the road who fixed it in a matter of minutes for free.
They even gave us a bag of pinto beans from their farm! How’s that for country service?