Morris Transmission & Auto Repair

This shop replaced parts with used parts and called them new. I do not recommend this shop to anyone. Poor customer service and untrustworthy. After over $ 500 in repairs, myself, my family and others were put in a dangerous situation due to the failed used parts. The owners were disrespectful and degrading towards my mother, a former officer in the U.S. Navy. This shop has a lack of integrity.

My vehicle had a bad smell of fumes coming through my vents. I pulled off into Morris Transmission to see about getting my vehicle looked at. I walked in and the man at the counter stared at me for a few minutes then finally said «can i help you». He was immediately rude from the second i walked in. I told him the situation and that i had just spent $ 2300 at a different shop to have things fixed but it was a good 20 miles away so i wanted to stop in and see if this place could take a quick look because the fumes were making me sick. I asked if he charged and he rudely says «Does it look like my mechanics work for free?». I said well i just wanted to know if you charged just to take a look or see where the smell is coming from. I was unsure if the vehicle was dangerous to drive. He continued giving me an attitude. He said «Well you didnt just spend $ 2300 HERE at MY shop so take it back where you got it fixed» I asked him «Are you always this friendly» and he started giving me MORE attitude and yelling profanity at me calling me a «Stupid fucking bitch». I threw my hands up in the air and went to walk out, upon which i spilled a bowl of candy on accident. He took a piece of candy and whipped it at the back of my head as i walked out the door. I went back in and yelled back. I tried to grab a business card to see who i was dealing with the but girl at the front desk told me «You better get the fuck out of here you dumb bitch» and pushed my hands away from the business cards. I demanded i talk to a manager and she said that his man was the manager/​owner. If i was not so shooken up i would have called the police for him throwing things at me and the girl grabbing at my hand. I simply went in to ask a question and was treated with disrespect. I have never met someone so rude and awful. SAVE YOURSELF THE FRUSTRATION. THIS MAN IS DISGUSTING.

This is by far the worst company I have ever come across. They are incompetent, ignorant, thieves. They now have $ 1400 dollars of ours and our truck is still not fixed. They gave it back to me three times, each time never fixing the problem. On the fourth try they actually thought they were going to get some more money out of me. After paying $ 1400 for them to tear apart a trans case that wasn’t necessary they expected me to pay for the correct part. The total cost to repair my truck in reality should have been well under $ 300 including parts. They took $ 1400 and had my car for three weeks, only to have nothing repaired at all. I honestly don’t know how people like this sleep at night. I would be more than happy to get in on a class action law suit with anyone who is interested. This guy needs to be stopped. If you have had a successful claim with the BBB please let me know. That will be my next step. Pass the word on before they rob one of your friends or family members. We do not need businesses like this in our communtiy. They own another shop in Plainfield called Lata Transmission. visit
to see many other unhappy customers. Run as fast as you can. Zero stars should be an option for this place