My fiancé and I went in to ask a few questions about a listing they were representative of and have never felt more disrespected. The realtor in question, Joanne Gretencord, did not meet us at the property we went to look at and had her assistant meet us there instead. The assistant could not answer the questions we had, so we went back to the office after taking a look around to speak with Joanne directly. After taking a seat to wait for her to finish up with a phone call, we went in, took a seat, asked our first question and as she was in the middle of answering our question, her phone rang and she took the call, without even excusing herself or letting the other party know that she was with someone. After finally hanging up, her attitude with us was condescending. She did not take our offer or questions seriously. Did not offer any advice on what the seller might have countered with, only that the seller would not accept the offer which was not unreasonably low, considering what other properties in the area have sold for recently. She was very rude and we walked out within minutes of engaging in actual discussion(not including the overall time we had to wait). Perhaps if we had a realtor speak to her on our behalf, our offer would have been taken more seriously. We have no interest in buying this piece of property now though, simply because this woman was so rude. We may also now have a better understanding of why this property has been on the market now for over three years.
Noele C.
Place rating: 1 Plainfield, IL
We had a terrible experience with their agent, Vicki Geiger. We made the mistake of allowing her to act as a dual agent on a real estate transaction and came to deeply regret it. She never adequately represented our interests, she made deliberately misleading statements to us, she outright lied on several occasions, and in the end simply did not return our phone calls. Ms. Geiger is very well connected in the town of Morris and this apparently means she does not have to practice ethically. Ironically, she is currently running for local office and basing her campaign on ethics! Ms. Geiger should try practicing what she preaches. I recommend that everyone avoid doing business with this agent.