Custom Patches

I was looking to create some fun patches for a group of coworkers who share a common interest with me. I came across «Cus​tom​patches​.net» and inquired whether they could put the art together for me (I had an image I wanted to use and text I wanted to add but I’m awful at Photoshop so was hoping they could design it for me). My inquiry was answered promptly and they were able to do a mock-​up for me as well as provide a price quote for how many I wanted. They also sent me an image of an actual sample patch to approve after seeing how the final product would turn out. I thought the price per patch was a little expensive, but considering I was only ordering 13 of them and I have nothing to compare the pricing to (having never ordered patches before) it’s probably reasonable. I was also wary of their website as the design is circa 1998, but I received great customer service throughout the order and my emailed questions were responded to the same day. These shipped pretty quickly but didn’t have a «I need these by _​_​_​» date, so I can’t comment on whether they generally ship on time or not. In all I had a good experience with this company and would use them again if I need more patches made.

The customer service from this company is really poor. Once they get your credit card information good luck hearing from them if you don’t stay on top of your order. And to top off an already bad experience, they sent out my labels past the 10 days and I was away and requested my neighbor to receive my delivery, but they required a direct signature for the package. Someone is going to steal labels with my company logo? REALLY? Thanks for nothing. Will NEVER order from this company again.