J P Automotive

They will do what they say, it seems nothing more. I had an issue on my diesel when they did the oil change, they agreed to drain the water separation but couldn’t find it. They didn’t ask me where it was, they just didn’t do it. I also had two fuel filters that ford changes at the oil change, they were in with the oil filter, we didn’t discuss them. The mechanic just didn’t bother to ask about the other filters. One is next to the oil filter on top of the engine, the other is in the fuel sending unit/​water separation unit that they agreed to drain but couldn’t find and didn’t bother asking. Together they may add 5 min to the job. I’ve spent maybe 200 or more with them in the last month. This job was small and they used my parts, they charged me 18 for the work. I would have paid them more to do the extra 5 minutes of work, HAD THEY ASKED. I can only assume that the mechanic was to proud to ask or didn’t care because it was only a 20 dollar oil change. They charge 96.00 per hour for labor, I may as well take my vehicles to the dealer. I’m sure they will call if there is an issue.

Great service and mechanics that really know their job and Mike knows this business.. highly recommend

I went to JP Automotive for a diagnostic after my engine light came on — Mike and Brady were very nice and treated me with respect (even tho I had the wrong idea of what was wrong)… As a woman, I hate it when specialists treat me as if I have my shoes on the wrong feet — I never felt that way today at JP. Not only were they very nice, but I got to play with Tucker. Look him up if you drop by — you won’t be disappointed :)

Love this auto repair shop… you will always feel like the owners, Jim and Patty Cruse truly care about you as a client and will do the best to solve problems. They go about and. beyond always… the have come to my rescue many times!!!

I was new in town when I first visited JP Automotive and felt lucky that I chose to take my business here! They were helpful and honest, telling me that my car would continue giving me grief and that I would be better off getting a new one. The car places I have been to previously never told me that, I just kept fixing it ($ 10,000 worth) and wondering if this last fix-​it would finally be all my car needed. When I first arrived here, a technician drove around with me in my car to pinpoint the problem. They also gave me a loaner car for 24 hours free of charge while my car was being fixed. Would totally go here again!