Jamba Juice

Careful if you have rewards account.
Fraudulent activity for sure.
The manager is helpful though and I appreciate that.
Visited this store several times as that’s the only one closer to work but not really happy with this store.

I love Jamba Juice already but this one gets my review. For the better part of a year I’ve been ordering the tropical greens cold pressed juice «smoothie style» so I could get more fiber from the fruits and veggies used instead of just the juice. A store in Sacramento told me about it and that’s how I’ve ordered it. However, I moved back to the Bay Area and it seemed no one down here knew how to make it. I went into this location today and the staff called the store in Sacramento to find out how to make it for me and then said it was no problem and they were excited to know how and it «blew their minds» that you could turn is juice into a smoothie.
Outstanding customer service. Thank goodness they are super close to where I work because I’ll definitely be getting my weekly Jamba fix here. Thank you!

Great service and smoothies. The staff is very friendly and willing to take your order in a welcoming manner. It does get busy in the hotter days of the month, but they do a great job overall of managing difficult situations and large amounts of customers.

On a slow day, this is a good Jamba Juice w/​great customer service. However, avoid it during normal lunch hour. Half of the staff clearly doesn’t know how to handle pressure and maintain quality customer service at the same time. My cashier looked miserable as though his manager just threatened to fire him and my smoothie is not even completely blended. nothing like huge chunks of Kale in your smoothie for lunch.

If you want fresh fruit juices (Orange/​carrot) do not go after 7:00 PM (even though the store is open until 8:30 PM). They will say they have cleaned the machine and will not be able to make fresh juices anymore.

Well… This was an interesting visit… I got the Chilli Mango smoothie and I wasn’t suppressed at all. This just tasted as Pepper and chilli. I don’t suggest this drink.

I go to Jamba Juice almost every day. But since I’m a commuter, exactly where I go is up to wherever I am that day. All it took was 3 minutes for me to decide I will never be coming to this location again. Right as I walked in, there was a horrible smell. As if fruit was left out all night in a stuffy locker room. The cashier was completely disconnected and I even heard her ask her coworker if there was any coconut paste left. (I ordered a Piña Colada) When I got my drink, I couldn’t bring myself to try it until I was out of the store. What I got was NOT a piña colada. I taste strawberry, it’s really watered down and overall disgusting. Due to a doctor ordered restricted diet, Jamba Juice is one of the few places I can go to enjoy anything remotely close to a dessert or even a refreshing morning shake. With that, my disappointment is immense and I’m sorry for anyone else who has had this type of service. Horrible.
Worst experience at a Jamba EVER.

When I first arrived there was a long line of customers in line waiting to order. Thankfully 5 minutes later showed up a cashier, that clearly looked like he hated his job. Finally I made it to the front placed my order. and my total came to about $ 23. I went to pay with a $ 100. and was rudely told they didn’t take $ 100. And if I Wanted to I could go next door. Cleary I wasn’t going to do that. I paid card. And waited for the cashier to sort threw what was about 10 receipts to find mine. Off to the waiting line I went. as I continued to wait for my drinks. The same cashier that took my order. Left the register and the line began again. He was walking around slamming dishes and walking around with his pants half ass. all in all finally got my drinks and bolted out the door… it’s truely sad because I used to visit this place quite often 6 months ago… and with today’s visit it might be another 6 until I return.

The really sad thing is that I used to work for Jamba Juice many years ago. So either their standards have gone down considerably or my experience goes along with all the other comments I read on Unilocal.I just paid $ 5.50 for a cup of crap! I want my money back.
I ordered a pineapple aloha. I asked for it to be light no ice and please omit bananas substitute strawberries. I guess that was my mistake. Good thing I wasn’t allergic to bananas. I tried to taste it before leaving but it was so thick. My mistake again. When I finally did get to taste it I was down the road and it was awful. With every mouthful I had ice crunching so I knew they threw ice in there after I asked them not to. I don’t think I will ever have another Jamba Juice ever again. I’ll make my own. It’s not rocket science it’s easy to figure out I’ve done it before.

I was in yesterday and truly shocked at the behavior of the employees. The cashier felt she needed to yell at her co-​workers about non-​sense while I was «trying» to order. Then while I was in the middle of my order an off duty manager walks in and the cashier proceeded to yell at her. While waiting for my order I witnessed one juice maker biting her nails while the off duty manager was talking to her. To finish off this experience the manager felt it was funny to throw packets of mustard at the employees. I can only imagine that they will be picked up off the floor and put back for customers to use. YUCK! Jamba upper management needs to take a good look at it’s training program. I think I will avoid this store and go to Nectar down the street instead.

I just created a Unilocal account to document the horrid customer service that I received from this location, today. Hopefully it saves a few unlucky souls from walking into that shop.
Experience 1:
A few months back, I went in to buy smoothies for myself, as well as my team. As I walked through the doors, I was slapped in the face with a super strong burnt pastry smell. It was so bad that a lot of the guests in line were rubbing their eyes because it made them water — not being exaggerative. I almost left because of it. There was a fellow at the register taking orders who was VERY far from friendly. How could you be a total ass when you’re talking orders from little kids who are super excited about getting a smoothie?! Get over yourself. By the time I reached the front to place my order, I wished that I had just walked out and went to a coffee shop instead. I tried to lighten the mood and make a small joke about it being busy, just to get him to smile (God forbid) — but he just stood there with his sour face. Just completely rude and unprofessional. After LITERALLY twenty minutes of waiting for my order, it was messed up. I hate returning stuff, I’ll usually just cut my losses and drink/​eat it anyway. This was for my team, though. So I had to return it. unsurprisingly, they were rude about it and didn’t know what the hell they were doing. Why would you ask me what do I want you to do about it? Uhh, fix it? At that time, an employee came in (maybe a manager) and fixed the situation and whooped everyone into shape. It was an entire shit show in there. Bottom line, I was so damn happy when I finally got the hell out of there. Not to mention that all of the smoothies were watery as all hell, and definitely not prepared correctly. I told myself that I would never return to this location.
Experience 2: (today)
I didn’t listen to my own advice, and decided to return to this shop today. (mistake) When I walked in, low and behold, the same rude guy who took my order last time was making the smoothies today. Same sour ass look on his face, like he hates the world and everyone in it. There was a young girl in line ahead of me, and she was just patiently waiting there for the guy at the register to take her order. She was waiting when I walked in, so I don’t know how long she was waiting in total, but she definitely waited a few minutes without being acknowledged from when I walked in. He was on the phone with a customer, which is fine. But you need to at least let the little girl know that you’ll be with her asap. Finally he took her order and she walked off to wait for her smoothie. I walked up to the register and he was still on the phone. He didn’t even look up at me once. Didn’t gesture that he would be with me soon. Didn’t even smile. Seriously? He walked to the back as I was RIGHT in front of the register and didn’t say a damn word. He walked back (still on the phone) and still didn’t look up at me. Sour-​puss making drinks didn’t even say hi, or can I get a drink started for you while you wait? Which would have been the proper thing to do. Finally, register boy takes my order and was apologetic. But unsurprisingly, that didn’t help the situation, and he himself lacks customer service skills. I pay for my drink, and wait in the corner. I finally get my smoothie, and OF COURSE, it’s completely watery. UGH.
I will NEVER, EVER return to this location. Ever. They are so unprofessional. Their product quality is crap — which matches some of their attitudes. Oh yeah, sour-​puss, aka the most rude one of all — his name is «Dizzle». Dreads, overly sagging pants, and a foul attitude.
Look, I get it. Work sucks. But you need to understand that throwing your shitty attitude off on other people doesn’t make anything easier for you. Try being a little more friendly to others, and it’ll more than likely bounce back to you. I’m sure he’s an awesome human being outside of work. But definitely not for Jamba Juice. I’m not sure who is doing the hiring for that location, but they don’t know what they’re doing.
I, myself am a General Manager. If ANY of my employees displayed that type of behavior, I would fix it ASAP. Then again, I would never hire anyone who couldn’t put on a happy face at work.
Jamba Juice, please get your stuff together. Every other location that I’ve been to (tons of them) They have been perfect.

one of the worst jamba juices i been to… and to think that I applied to work here when I was 16 years ago and they they didnt even give me a call back. Their service is horrible and rude. CASH ONLY signs everywhere at a Jamba Juice? Got all the way to the front of the line to see if they will take a groupon (because cash only sign) and the cashier didn’t know she had to ask two other people who didn’t know. Finally went in the back of the line to purchase groupon because they said we can use it.
Ordered one drink but had to figure out it was only one groupon per order. Told the cashier ok so lets do this as a separate order (she couldn’t figure it out herself?).
Then ordered an açai bowl and paid in cash as a third separete order. Waited for that after drinks just to have the rude smoothie maker person question us twice if we paid for that already. Noooo do you really think we didn’t pay for a bowl and are just waiting for it for an extra 10minutes for no reason?! She had to «make sure» we paid for it with the cashier before she finally made it. Also no suitable seating outside 4 tables with chairs scattered everywhere and one umbrella that was occupied by a man who has been just seating there all day and wasn’t even a custumer. Then a worker from one of the restaurants (Jamba Juice?) came and was cussing him out on Spanish and almost threw a metal chair at him in front of us… scary and a wtf moment…

I have no idea what the hell was going on, but when my friend and I stopped in there was a huge crowd of people waiting for their drinks. All the customers waiting looked like they wanted to ask for a refund!
The cashier was RUDE and did not listen at all. The first thing she did was hold out her hand so I could hand her money… I didn’t even place my order yet… That transaction was a fail.
As my friend and I were waiting for our drinks, the workers started yelling at each other about the cashiers mistakes. From the gist of it, it sounded like someone called out sick (which is why they were so far behind) but you could tell the cashier was pissed about something. Her demeanor was very unprofessional! Anyways, they were yelling at each other (swearing) and had no idea what orders were what and who’s name belonged on what drink. The cashier made so many mistakes you could see everyone starting to get impatient with each other.
I’ve worked in retail and at Starbucks which is the same but I’ve never seen a whole crew work so unprofessionally with each other and towards their customers.
Last thing, one of the workers had the back of her shirt up that was exposing half of her back. If I’m not mistaken that’s against food policies?! That too looked very unprofessional!
The only thing that came out right was my Order!

Bad Service. The cashier (thick girl, clearly not the manager) had the worst attitude. She ignored me when I showed the BOGO coupon and said I wanted to use this. And after charging me, I wanted my receipt but she just turned around and started making drinks.
My friend and I were one of the last people to leave before closing. When the manager asked her «what drinks are they waiting for?» She took a glance at us and gave a i-​could-​care-​less response of «I don’t know»

I came into the store with my boyfriend and the employee named JUSTINE was rude from the start. She looked at me like she didn’t want to help me in the first place. It was my first time trying out a yogurt bowl so I was a little indecisive on what I should get and she was not helpful at all. She was really impatient on taking my order and pretty much rushed me. She asked me what size and I asked her what sizes were there and she rolled her eyes and showed me the bowl sizes. Then I was reading the ingredients of what I ordered just to make sure there were any that I wanted to take out and she said impatiently «Is that all?» I asked her if there were almonds in the bowl I ordered and she pointed at the menu and said «yeah» so I asked to not add them in. After that she asked again «Is that all?» I was gonna get another item but I didn’t want to because she was being so rude.
Don’t get me wrong I love Jamba Juice and everything they make is amazing but I don’t want to go into a place where I can get bad customer service.

Jamba juice is a treat for me. After a great workout and feeling great I came here to get a snack.
Mistake.
Service was slow. There was one employee yelling at other employees «I can’t do this all myself!!!»
Total buzzkill.
Needless to say I won’t visit this location again. The only reason it got two stars was because my drink was ok. But the service was awful. 10 minutes in line and one register going with three employees. I’ve been in food service and this place was poorly managed during the shift. One guy even left the register and just walked to the back when it was our turn to order.
Pretty bad service Jamba juice.

Slow service… This location definitely needs additional staffing.

Got all fruit (strawberry, pomogrante, peach and mango) jumbo juice today. Didnt like it much but since it is healthy I wouldnt mind drinking it. There was a long queue but it was first time so I was kind of excited to try this juice. Worth a Try!

Their smoothies have always been good. My favorite is the Caribbean Passion.
I have now eaten their breakfast wraps twice and think they are a fantastic bite! The spinach and cheese one is tasty and light which is perfect for a light meal.

I love Jamba Juice, and this is one of the greatest ones! It’s totally full service, with all kinds of food and all their usual smoothies!
My favorite is the Mango-​a-​go-​go, made light. The mango flavor is top-​notch, and the whole thing tastes fresh and healthy. I come so infrequently I can never get myself to order anything else, but tons of other things on the menu look great! Including the fig and brie sandwich, which they’ll toast to order, or their flatbreads, or their oatmeals. They look great! And I love that they have the calorie counts posted.