JC Maintenance & Mufflers

Where do I even start with this, came to this place because I had a good friend recommend me. I’m a college student and my car broke down on campus. I called the shop they towed my car late night and I got a phone call the next morning from them saying I needed a new battery and alternator. I asked how much this would cost me the guy on the phone said $ 850, knowing absolutely nothing about cars I approved the work, but the guys on the phone told me that they wouldn’t be able to get to my car until the following day and I said it was fine. I had to figure out how I was going to come up with part of the money anyways. I then called and spoke with a couple buddies of mine and they all said that I was over paying and suggested I call around. So I called 3 different shops to ask what they would charge and they all quoted me no more then 550! And I was about to pay way more then that. Concerned I called the owner and ask them not to start any work on my car, he said he would look at everything tomorrow but that they had already replaced the parts. (odd, considering that I was told otherwise earlier that day) I get a call in the morning explaining what the cost of everything was 206 for the battery, 387 for the alternator and 210 for towing and labor. The battery and alternator are way over priced so I asked to see the receipts. The guy helping me out, I could tell he got nervous, then said that he couldn’t supply that for me unless the owner approved. Which is sketch right off the bat. So we got the owner on the phone and he said he didn’t have them because the warehouse they go through doesn’t bill them till the end of the month. So then I ask what the name of the warehouse was and he again said something along the lines that they weren’t allowed to disclose that information. After the whole ordeal I’m talking to the owner on the phone and he is just being rude trying to justify his pricing. He pretty much said that if I didn’t like his pricing that next time I could find a mechanic on the street. So no I would NOT recommend this place to anybody, save yourself a couple hundred dollars and go elsewhere!

I needed a basic checkup and oil change. JC’s did a good job, had things done quickly, and didn’t charge me to replace a running light that had gone. Thanks!

These guys are one of a kind! My wife pulled off the fwy because her brakes were smoking. She had our two boys with her and had driven from Santa Cruz. Needless to say she was stressed. After calling the dealership she was even more frustrated. She decided to get help from JC since they were just a block away. They helped her without hesitation. They diagnosed the problem right away, showed her the messed up brakes and fixed them at NO CHARGE! Lesser mechanics could have easily taken advantage of the situation to make out like bandits. Not JC. We were both super thankful for their professionalism and skill and how cool of them to selflessly help out a mother in distress. Thank you JC. We would definitely recommend them!

No recommend this place, they toll me my car just need a tune up and 2 sensor replace, I told check everything in the car, they charge me $ 850 for that. Now my car stop working other mechanic check it, and jc in Mountain view didn’t check it right, my new mechanic is going to replace new radiator tune up 1 sensor just for $ 350. Jc auto care and muffler is over price….

Tony and Marrito have been taking care of my car for over 2 years now. They used to be in San Jose which was very convenient since that is where I live, but now that they are in Mountain View driving and there is a small price to pay for great service and fair prices. I have gone to other mechanics who have charged me an arm and a leg for simple repairs and on a couple of occassions they didn’t even fix my car problems and did not use new parts. When I took back the car they wanted me to pay again. I met Juan, the owner of JC Maintenance, and he assured me that if for some reason I had any issue with a repair they did for me that I could always bring the car back. I have not had to do that since they always do an excellent job, but I have peace of mind that if I did they stand behind their work 100%. I would highly recommend this shop for all your repairs.

Rip OFF! I called JCs when my serpentine belt broke because the owner had mentioned their towing services while I was pumping gas the week before. They came and towed my car quoting me $ 40 for the belt and saying they would tow for free. I thought this deal was great and too good to be true. Turns out I’m right. Once they got my car there they found other issues and the repair cost shot ho to $ 400. Being that I was overwhelmed and had my young toddler with me I paid because I needed my car and it was not drivable. After the repair i thought about it and the price seemed high, calling around I found out the repairs should have cost no more than $ 250-​$ 300 max. When I came back to discuss this with the employee his response was «You didn’t even know what the problem was when you called so oh well! Everyone has their own prices!» So, there you go. Everyone has their own prices and here at JC AUTO they rip you off with an «oh well» response. If you’d like to pay double and deal with rude employees this is your place!