June Shao Withers

The office is in bad shape. She is by far the worst Doctor I have ever came across. My husband had an injury and she made no effort to get to the root of the problem, basically told him to lessen his activities. Few months later The problem got worse. I called to try to schedule a scan but she was extremely rude and didn’t want to speak to me. I’ve never been treated this way by a doctor. She is completely unprofessional. This office also never answers it’s phone.

Dr. Withers is a fantastic doctor and as a service member of over 17years it has been an uphill battle to find a kind and compassionate doctor who truly wants to do the best for her patients. She was my doctor when I previously was stationed in mountain view, and I chose her again as my Primary Care Physician bupon my return to the bay area this summer because of her great personable care and professionalism. Even though it had been years since our last visit she remembered me and we continued our Dr. Patient relationship as if no time had passed by. She is excellent and I would recommend her to anyone looking for a good doctor.

She’s really nice, always have smile on her face :)
Just moved here this summer, and I’ve now been here several time, she’s always very patient, give me helpful advices. I think just found my doctor here! :) would definitely recommend to my friends and families.

I had a terrible experience with Dr. Withers. First of all, I could barely understand her English. Second, her attitude: from the moment I came to her office I felt like I did something wrong or I owe her something, or she was doing me a favor by treating me. And third, she explained almost nothing, just did shots and drew blood: for what? why?

Dr. Withers is great. I came to her with several concerns, and she always listened carfully, kept great notes, and was pleasant. She is always on the ball with test results and referrals. I hope I can find anothher doctor of her quality and demeanor when I move.

She seemed genuinely concerned with my health at the time of her care. But her office sucks, always seemed like there was a new person working and getting yelled at. She’s a very direct person which is fine but yelling at your assistant in front of clients isn’t professional. Near the end of our visits it felt like she was trying to sell me things but never discussed what my out of pocket expenses would be. Was also really bad at following up at times. Switched to a new and closer dr and much happier.

I Visited Dr June Withers for a cough. She is a great doctor, takes care of her patience, but the experience of payment is horrible.
First of all, in the valley, we usually let our «Bluecross» Premera pay for everything health related. Using our HSA Visa account. I told her at the beginning of the visit about the insurance details. I work for a top high tech company that takes care of all the claims for me. She said this:
«You have to pay cash first and they will charge the insurance later on. When a payment comes from the insurane they will reimburse me the cost.»
I was like this seems sketchy, and told her before she did a checkup on me, that I am paying by insurance, she agreed and after the checkup completed she said: «Sorry I have to pay $ 130 now on the spot» Instead of causing problems I hand over my HSA to pay for it. She said she wants a normal credit card, I am like this is health credit card, she tried it again and charged me 3% transaction fee …
Couple of months passed, and she called me and said I owe her 40 $ cause the insurance company didn’t pay her. I checked my portal to see if she charged my insurance company, and she definitely didn’t. After arguing back and forward, she said she made a mistake and messed up the application. So she resubmitted the application and charged my insurance $ 170, I was amazed because I don’t know how the price increased from 130 to 170? Is she taking extra money from my insurance company? So I refused to pay that much.

After reading my review, Dr Withers contacted me to try to find out what had happened. Although we weren’t able to resolve anything (because it was already too late and involved the lab Dr. Withers works with) I appreciate that she reached out to find out what the issue was and try to resolve it.

I’ve never written a review before but this one really called for it.
Do not come close to this place.
What a horrible experience! The doctor has the worst manners you can imagine for a doctor. The’s rude and impatient and always looks harried since there’s no nurse to assist so you’re never getting her full attention.
She has the worst bedside manner. She doesn’t listen well, when you ask a question you get a seemingly angry answer and all you wish to do is get the hell out as fast as possible.
The doctor had to draw blood for a blood test and since she was apparently in a hurry she bruised my arm. I’ve never been so black and blue.
There’s only one receptionist and she’s always doing ten things at the same time so you get her attention on and off and it takes forever to get something done.
The office itself is old and outdated, cluttered and doesn’t seem even remotely as clean as a doctor’s office should look.
So stay away.

Verry bad service for a doctor when you are more worried about what you are going to get paid and what coverage the patient has 75% of the visit was going in and out checking if this or that is coverd and 25% with the patient if you got into being a doctor for $$$$$$ then go work in Beverly Hills normal patient need doctors that are not just about MONEY.

The doctor is great, really attentive. She takes her time with her patient. Almost no wait time.

Great experience with Dr. Withers, super friendly and knowledgeable, I enjoy visiting her office to get advice and regular checkups. Her practice is very personalized, she gives great attention and knowledge to her patients. She always provides me with her full attention when you see her and really cares about the patients. However, she has a small office (waiting room, patient room, file closet), sometimes its just you and her in the office, and she sometimes is short staffed.

Had some problem, and want to see doc quick, she has time slot open right next day. That explains something actually. All other docs I called don’t have opens in at least one week’s time.
So, I went to the office next day. When I went into the office. I started to wonder if I made a wrong choice. the office looks very unorganized, outdated, clustered. Then they couldn’t find my appointment, but the doc said it is ok she can see me. The receptionist started calling my insurance company ON SPEAKER, there is one more patient waiting in the room, so I am sure she heard everything about me… I wasn’t very happy with that
Then, finally, I got to see the doc… she told me it shouldn’t be any big problem. But exactly what went wrong, I don’t think she has any idea either. I asked her if I need an X-​ray, she said not really, and ask me to do some therapy. She was patient, so I wasn’t that unhappy by the end. But I have to say all the time I was there, there was only two other patients in the office, I just don’t see them VERY BUSY.
Funny thing happened next Monday, I still thought I need an X-​ray, so I called her office, hoping she can write me an X-​ray quickly. I told the receptionist that I just want to talk to the doc quickly and see if I can get an X-​ray. the lady kept telling me that the doc is very busy and asking me to make appointment with doc again. I asked her why I want to go to the office twice for the same thing??? I’d rather go do the x-​ray, then see her again! She started giving me attitude saying that the doc is very busy and cann’t talk to me. So I said when she is free, can you let her call me back quickly? And if she thinks I need to go again, I will go. The receptionist finally let me hold on. In 20 sec, the doc was on the phone, with an ATTIITUDE, SAYING: WHAT IS UR PROBLEM, I AM VERY BUSY. She quickly told me that she already explained everything very clearly to me last week and I can come to pick up the x-​ray prescription if I want. Then she HANG UP ON ME.
I guess they just want to make more money by asking me to go there twice. Glad I insisted talking to her first, and didn’t waste my money by going to the office again. Will switch doctor, won’t go back again.

The doctor office is one of the worst I have visited:
No nurse or assistant but Only receptionist. Therefore, the doctor making my wait time for a blood draw extra long. While I was waiting, heard the doctor scolding the receptionist for not doing a good job, making u feel really uncomfortable.
Can’t wait to get out the office after a quick conversation.
Waited for 2 weeks for the lab result, only found out that the doctor went on vacation and will be back in 2 weeks, and office closed…
No plan to go back again!

Dr Wither’s is great. I think she could expand her practice to have another Medical Asistant in order to provide better customer service (I waited 45 minutes before my last appointment so CALL AHEAD TO CONFIRM APPT TIME), but as far as her professionalism she is terrific. During my last visit she suggested some herbal/​natural treatments to supplement drugs which I think is a nice alternative.
what is holding me back from giving Dr Wither’s a 5star rating is the office, which is outdated and extremely small, but it does the job. Small town feel, but pesonalized care. Not too sure if the examination room is sound-​proof, so speak softly about personal issues you’d rather not share with the guests waiting for their next appointment.
They do not accept cards so be sure to bring cash or check (who doesn’t accept cards?).

I come here some time to time. No problem with Dr Withers. She is nice and efficient.
I had co-​pay issues that were solved fast.
Waiting time is a bit long too.

Ugh. I came here for two appointments for a shot. Pretty simple. I have major insurance and I’ve done this before so I know how much my co-​pay and the extra payments should be.
This is where it gets shady, almost two months after my appointment I keep getting bills for the same amount I paid? Which I have receipts and a cancelled Wells Fargo check for.
So of course I’m livid. I’m not a deadbeat who doesn’t pay her medical bills. What’s the problem? The staff. Everyone has already said it, but just go to another place. Save yourself the trouble of having to argue about stuff that should be made easy.
I don’t care how nice the doctor is, the operation she has going on is shabbily run and I will make sure I let everyone know NOT to come here. 2 appointments just to get a shot and 2 months later I’m still dealing with the aftermath of paying money I ALREADY !(&@*^&!^& PAID.
Seriously. Bookkeeping. People have these skills. Hire someone who can do that.

Agree with most reviews here
Minus:
Receptionist is not friendly or helpful but well I wasn’t there to see her.
No credit card accepted which means you must bring enough cash.
Plus:
Dr. Withers herself is very friendly and honest.
I went there for a treatment not covered by my insurance and her fees are very affordable with good result, she gave detailed information about my treatment and patient with all my questions.
So in my case I will come back again it’s hard to find an honest doctor nowadays. It depends on what you’re looking for, if you’re looking for a nice fancy office with friendly smiling staff then this place is not for you but if you’re looking for affordable doctor who listen to your questions then you might want to check this place.

5 stars for Dr. Withers.
–1 star for her rude receptionist (the big, mean-​looking asian girl). Not sure why she’s still employed, she’s terribly rude for no reason, no matter how nice I try to be to her.
Went to Dr. Withers for years and she’s really helpful and patient. I liked her advice and how she would suggest prescriptive and holistic treatments. Only reason I don’t go to her anymore is that I moved to SF. Definitely give her a shot, I much preferred her private practice over a large hospital. Heck, I’m now private-​practice-​only because I enjoyed her service so much :)

We needed to get a medical check-​up and vaccinations as part of the Green Card application procedures and Dr Withers came up as one of USCIS’ recommended practitioners based in Mountain View. She’s very efficient, gets you in and out of her clinic in 30 minutes even if you’ve got 5 vaccinations lined up and a full-​body check to do. While this is an excellent reflection of her productivity, it also means that her ‘bedside manner’ isn’t particularly soft and soothing. She’s chatty and informative enough to get you through the ordeal of being a pincushion, but you’re not going to start sharing secrets about the best eating places in the area, etc. As a Chinese, I’m pretty used to bad, silent service anyway… as long as the job’s done and I’m still in one piece, I don’t really care.
Despite this, our experience with her clinic had two major downsides. (1) Her receptionist/​admin assistant takes «bad service» to a whole new level. Grouchy, gruff and curt any time of the day, you always feel as if she’s got better things to do than to answer your questions or confirm your appointments. It’s quite a shock the first couple of times but I guess it’s about getting used to that and lowering one’s expectations.
(2) We paid for our medicals and vaccinations in full and were told that the clinic would process our insurance claims for these treatments. All well and good. A few weeks later, we get a notice from Aetna saying that they’d cover most of the cost of treatment, meaning that we’re entitled to a pretty hefty refund out of the amount we paid, which has to come from Dr Withers. It’s been more than a month since we followed up with her on this and there’s no refund in sight. At each of the 3 conversations I’ve had with Dr Withers about this, I get a «we haven’t had time to follow-​up on this» or «we haven’t received anything» and then a «why don’t you give me sometime to check up on this and call me back?» Which, of course, I do, and the cycle repeats.
Moral of the story, come here only if it’s convenient or if you don’t care about claiming for your medical treatments.