Styles for Less

One star because the customer service is not up to par? You’ve got to be kidding me. This is Styles for Less after all; if your focus is service, go to Neiman’s.
I always forget this place exists. I was going about my normal route (Nob Hill, Marshall’s, Active Nutrition) when I ran into Styles for Less
Quality — meh. Styles for Less… sooo…
Prices — Most of the prices are cheap (under $ 15), but these days, you can find things similarly priced at Marshall’s, various mall retailers, and secondhand Crossroads trading co. HOWEVER, the benefit of this place is that you never know what deals you’ll find. They sometimes have a rack of $ 1,2 and 3 dollar items along with $ 5 and $ 9 racks. Also, this is a fun store if you need to create some crazy outfit (rave anyone?). And I actually purchased a super cute crop top for $ 2.
Service — The complaints are unwarranted. The woman working there was actually really friendly. I don’t recall any horrendous service from previous experience.
So take a peak, maybe you’ll find a $ 1 shirt.

Never Step into this store. They are very stingy and greedy with money. The refund policy is very bad and they try to take advantage of people. They offer store credit instead of refund even after returning the clothes within one week. The women in the upper management (specifically Maggie from operations department and her subordinates) of this company lack Leadership qualities instead they want to blindly follow rules like the robots (No point employing them). Business rules are there to be broken but not the law of the land.

Return policy sucks! Exchange only! Clothes are cheaply made. Save your money and go to Marshall’s next door!

Cute store. staff is not up to part. I was in there for like 10 minutes trying to find a top I saw on the window. Employees dont greet, smile, ask if you need help, NOTHING.
Customer SERVICE girls… Customer SERVICE!

I like that they carry Almost Famous for a decent price. If you have ever shopped at The Closet, this place is just like it. They don’t have many clothes in xtra large. It’s more of a place for the under 20 something kids. They do have a good sale rack in the back. I got tons of jewelry for $ 1 and $ 2. But, the thing that made me upset was that when I bought a shirt, the girl asked for my phone number «for return purposes». Well a day later I was getting texts on my phone saying thanks for signing up for texts offers from styles for less! Umm, I didn’t. Your workers told me it was for return purposes only! And if everyone is having such a hard time returning items, why are your workers asking for phone numbers so we can return stuff easier? That’s pretty messed up Styles For Less! I hope they ask me the exact same thing again, because I will correct them. Sketchy if you ask me!

I truly love styles for less it’s one of my go to places when I’m shopping. Seeing as how I work in the area I stopped in to grab some things for a weekend with my best friend in town visiting. On why customer service was horrible. The associate acted as if she didn’t want to be there. And then after work I realized I grabbed the wrong size so I went I to exchange it and grab one more item an the other associate didn’t do the exchange correctly. I was so happy because they have a bigger selection then the one in Santa Clara

First the customer service is really disappointing there is one pregent lady i hear she is the store manager she is so freaking rude bitch do not recommend shopping this place hit up a consumer complaint.

I purchase every time in Santa Clara, but first time I heard about mountain view store from my friend, have really good collection. And I went to this store one day to have a look and get exchange, what I purchase from Santa Clara styles store. Before browsing In store, I informed to the store worker. She told me that yes until you have a receipt we will take she told to me. At last i shopped around seeing some different cloths, Finally I did shopping and came to billing. I gave the receipt to store workers to exchange from old to new cloths, she have seen the cloths and receipt told me that we don’t take exchange the cloths with out any tag and she is very impolite the way of talking with me. The sales person jannet is very bad the way of talking. She forgot to give me the old receipt. I paid from my pocket for all my cloths what I purchased. And very disappointed. Please check before buying about this store especially. Even same thing happen with me in Santa Clara styles store, the sales persons are really good and friendly. They took back and gave me as store credit. I like the people to recommend to go to Santa Clara styles store.

Very disappointed with the service provided. The attendant was the only one in the store. I purchased a white shirt but before I left I noticed the thread was coming apart so I asked her to switch it out for another one. She did, but the other one had a black mark on it. On her own she pulled out a «shout» wipe and started to smear away the blk mark. It did not work so since they did not have a clean white shirt to sell me I asked for my money back (cash.) She refused stating she could only give me an exchange. WHAT! I didn’t even leave the store. Their product was not appropriate to buy and she does not want me to give me my money back… this is highway robbery! I demanded she call her boss (district mgr) and get permission because I did not want to leave there without my money. The attendant tried avoiding to make the call and said she could not void the transaction nor get a hold of her boss which I felt was bad business. How can you run a store and not have the ability to make decision like this? There should have been a supervisor/​manager on the premises. Furthermore, when I needed to leave I asked for the Mgr phone number. I tried calling the manager when I left but it was the wrong number. I COULDN’T BELIEVE WHAT WAS HAPPENING! I went back into the store and gave her my number because she sure did not ask me for it and told her I needed to here back from her or her boss today! The attendant’s customer service skills were horrible. This store is only concerned about the «cheap» items their selling and not about customer service. After about 30 min I got a call stating the manager approved the return for the shirt but not for the necklace well thats BS. When I go back to get my refund I will demand they refund my entire purchase because at this point I do not want to do business with this store!

I’ve been in this store numerous times, but I’ve never bought anything. Usually when the Marshall’s next door doesn’t have what I want.
Reason #1: I am not their target audience. Only by a few years, but, really, I am *not* their target audience.
Reason #2: There is probably about 25% too much inventory in this store. It’s difficult to maneuver between racks of clothes. When there are people standing in line for the register, it’s physically impossible to walk through the middle of the store, so you have to go all the way around the back and then around the side to get out. That’s just silly.
Reason #3: Everything feels cheap. I understand it’s Styles for LESS, but you can make inexpensive clothes that don’t /​feel/​cheap. Target has been doing this for years. TJ Maxx, Ross, etc.
Reason #4: I am almost always the only person in the store. Yesterday, Sunday, when I went, there was a line of people at the register returning stuff. Nobody else was shopping. That seems bad. But maybe I always go at the wrong time.
This store has been here for a while, so they must have customers coming in at some point. Based on the girls in line yesterday, they definitely do have the late teen, early 20s crowd coming in lots. Just not me :)

So disappointed. I went to this Styles for Less to make an exchange on two shirts I received as gifts. I asked the store manager if I could make an exchange with the shirts without a receipt and she rudely said, «Without a receipt, you can’t make an exchange». I asked if I could just get a different size and she cut me off and said «NO». I left pretty upset by how rude she was but also confused, so I called a Styles for Less in Santa Clara. An employee at the SC store told me within 30 days without a receipt I can get an exchange or store credit. She told me exactly what their website states about exchanges without receipts: «Merchandise being returned without a receipt, and /​or after 30 days with receipt, a store exchange or Store Credit will be offered for current store value».
Obviously I will not be going to the MV Styles for Less store for my exchange and they will not be getting my business. Santa Clara, here I come!

Awesome leggings and tops and skirts at very reasonable prices with ease of finding and trying on. Problem may be with short staffing since they are all so nice but way too busy for just one to help all of us! And the lack of advertising is a negative because i only found you due to location by Marshal’s…Please get cute kids or moms to models to show your clothes in local papers. I am a great resource to help!!!
With humility and grace
drliza

Wow! I am the first one to leave a review and its a good one!!! Awesome. This store deserves some recognition the store is very clean, the staff are very friendly and like to help out, they have a wide variety of latest fashions, i always end up buying something when i come here. This store is located in a great location especially that busy center and the store is not so crowded with customers. U have a nice quite time to enjoy shopping!!! Def will continue to come here!!!