Allanson Auto Body

Mr. John is a great honest person. I did my shopping around for estimates and Allanson’s was my last stop. It should have been my first and only. I’ve been postponing this review, felt it was time. Thanks so much for the service and care!

When I had my 1^st accident in 2014, I looked on Unilocal on where to get my car fixed. Of course, it had to be a body shop that the insurance considered a ‘provider’ and they were.
If you came to Allanson’s Auto Body, you would either meet John Gola (Manager) or Andy Donaldson (Assistant Manager). With the first accident, I met John Gola. He is helpful & informative. He explained the process to me & what to expect. In addition, they guarantee their work.
Both John & Andy are the liaisons between the accidentee (that was me) & the insurance claims adjusters. Since you would need a car rental after you drop off your car, they will contact them for you & have them pick you up. Great customer service.
Other claims adjusters are so impressed with the staff here— they wish every other body shop employees are like John & Andy. That means something.
Unfortunately, I had to come back to Allanson’s two times more. In unfortunate circumstances but they walk you through it.
They are opened 8am to 5pm, Monday to Friday (excluding holidays). This business has been here for years — since 1978.
If you find yourself in an unpredicted, unplanned & unfortunate car accident that requires repairs, I hope you consider Allanson’s.

Even before I went in, I called and had a much more pleasant talk with John. I stopped in for an estimate on my back bumper John helped me out with everything, and is just as nice as they come! He was friendly and didn’t make me feel stupid when it comes to cars (though I pretty much am) and explained my options, even one that didn’t include using their services at all. Which, unfortunately, is probably the route we’re going to go with, strictly due to our car not being worth the repair just to get dinged the next day by someone who Won’t leave their name and number. They even washed my dirty salt and snow-​covered car, and took a look at another little issue that I mentioned was going on.
It was overall just a really good experience, not intimidating or high-​pressure like it tends to be in auto shops. I will definitely be going back if anything comes up with our car again. Allanson Auto Body has definitely won us over!

This is a great shop, every time I have had to go there (and I had to a few times in the past year, unfortunately) they are extremely honest and work quickly. They set realistic expectations and then communicate very well. No complaining about the insurance company, blaming someone else etc, they just get the job done.