Granite Transformations

I cannot tell you how happy I am that I called these guys. I was looking to try and manage a complete remodel of my SLC home all the way from San Jose, CA. Why? Because I «knew» that there was no way I would find a contractor who would be able to not only start and finish in my needed time-​frame, but also come in at, or under, the budget I needed to stay within.
The first thing I needed to do was get bids for new counters. I knew some people who had used Granite Transformations here in California and loved the finished product, so I found this one in SLC and gave them a ring to give me a bid for my counters. At the same time I was also getting bids from other folks to do new floors in kitchen and bath and a complete demo and remodel of my basement.
I met with Cory to chat counters and found some options that would work well for our house. We talked about the remodel and he informed me that they are fully licensed contractors and asked if he could work up a bid for all the work. Why not, he was already at the house. But I «knew» that, just as all the other contractors had told me, they wouldn’t be able to start for a couple months and it’d cost me too much money.
I was wrong! Boy, was I wrong! Cory talked to Steve (the owner) and they came back with a bid that beat all other bids; and, with the house sitting empty, if they were able to work whenever they could, they could finish in my demanding timeframe!
Was I sceptical? You better believe it! It was all way too good to be true. So I hit the internet and researched the heck out of this outfit. Apparently Steve had recently taken over this Utah franchise from the previous owner whose husband had died and she just couldn’t manage it any longer and had fallen into some issues with previous clients, unfortunately. Steve and Cory both were total straight shooters, so I signed on the dotted line and we got the ball rolling on my remodel. Fingers crossed…
I won’t bore you with the details of the remodel itself, because what really matters is that everything was done to my expectations in the timeframe I expected it, for a price that was extremely fair. Seriously, just look at the photos I added. As Steve and his team found out first-​hand, remodeling a 1940’s Sugarhouse bungalow is not without it’s problems. You never know what you’ll find when you tear up a floor or knock out a wall in these old homes. There were a few stumbling blocks, but they worked through them, and kept me in the loop during the entire process. I spoke to Steve at least two or three times a week throughout the remodel.
I think one of the greatest things is that everyone who Steve uses, with the exception of the plumber, works for Steve. He doesn’t sub out every little job. He schedules his guys to do exactly what he needs done and they are there when they say they’ll be there, do the work they need to do and are an overall all around great group of guys.
Again, you cannot go wrong here. Makes me sad to see that the only other review is quite negative about the sales experience alone, but those high-​pressure sales people can pop up anywhere. It does ruin it. I’ve walked out of car dealerships due to bad sales people, so I feel for that guy, but Cory (who I believe is the only salesperson there now) was awesome!
Great work, great price, great people! Overall a great experience. Give Steve and his team a chance to improve your home. You won’t regret it. I didn’t…seriously, just look at those photos!!!

I contacted Granite Transformations a few weeks ago to schedule a free in-​home consultation. I’m interested in re-​modeling my upstairs bathroom and also wanted to get some pricing for new kitchen countertops. Granite Transformations caught my attention because they offer same day re-​modeling services with no need for demolition. For countertops, one of the unique things they do is create a custom granite overlay that fits right over your existing countertops. That way there is no need to remove the existing countertops, so the remodel takes less time and there is a minimal amount of mess.
The next work day I received a call back from Granite Transformations. The woman on the phone was very nice and helped me find a date that worked for my schedule. She told me the appointment would take about an hour.
Fast forward to today, the date of my free in-​home consultation. In summary, I’m very
disappointed by how the consultation went. Alex, the sales representation from Granite Transformations, was extremely pushy and his attitude was off-​putting. He was not willing to show me the presentation without my wife in the room, even after I told him that she wasn’t interested in seeing it and that I already knew what she liked. To be honest, my wife doesn’t like being sold on something and certainly doesn’t like pushy salespeople. She wants to do some remodeling, but she trusts me to handle the details because I always consult with her before making the final decision.
Alex explained that without my wife in the room I wouldn’t be able to make a decision today and he said he wanted to close the sale today. I told him that I wasn’t prepared to make a decision today and that instead I wanted to learn about available options fromGranite Transformations and the costs involved. He told me several times to just call back when I was ready to buy and seemed irritated that I wasn’t planning to buy today. When I asked him to continue with the presentation he refused, and again told me to call back when I was ready to buy. He went on to say that because I’m also in sales I should understand, but honestly I don’t.
I’m not prepared to make a decision without first doing my research and learning about the available options. I would think that would be expected. That is why I schedule the free in-​hone consultation. After all, there aremany companies who do kitchen and bathroom re-​modeling and I want to make sure I get exactly what I want and at a competitive and affordable price.
After my brief, but very unpleasant experience this morning with Granite Transformations in Sandy, I will not be calling them back.