Appt was at 9:50. Called into room at 10:40. Sat in room until 12:00. Tick… tick…tick…2 entire hours! How nice is that ! Then he came in and said that my finger looks normal TOHIM. He gave me about 4 minutes of his time. Then was about to leave and i had one other finger with issues.(Nice of him to not even know my why i was there). Then his comment was again. «Looks normal to me.» Didn’t ask about my prior surgery or any current issues. Just replied…“LOOKSNORMALTOME! «I informed him that i had a surgery for an issue in the past and he asked me if I really wanted to go through another one? What kind of question is that. Yes. I would have another surgery if a tumor is growing again you idiot! He wasn’t even concerned. Period!
Erica E.
Place rating: 2 Murrieta, CA
The office staff was very kind and punctual. I was taken back at my appointment time of 10:50am. I was pleasantly surprised and eager to be seen. My excitement elation that I was finally being seen for my ailment was bashed after waiting for an hour in the exam room. No updates, no humans coming to continue the great care from the front desk. As a matter of fact, there was only one other patient in the wait room when I entered. I’m sorry, but my time is precious too. I felt forgotten in a back room. At the very least, let me know that you are behind or had something else to do. It’s common courtesy — I’m a patient that has been dealing with this injury for almost a year. All I ask for is a little respect as a person when I come in with time constraints of my own. I’m pretty disappointed and rather let down. I think a little over an hour in an exam room is ample time to let me know, at the very least, why I am still sitting them in paper shorts.
Andrea B.
Place rating: 5 Quail Valley, CA
Let’s just say Dr Alexander is AMAZING!!! I am so happy I waited 2 weeks to get in to see him for my HIP and that he fixed me right up. Now I am on the road to recovery and will hopefully be CrossFitting again soon. Let’s just say he was extremly thorough, knew exactlly what he was talking about after talking to me for 5 mins. I left his office with so much confidience and feeling like finally the pain will go away and I can get back to normal.
Kathy R.
Place rating: 2 Temecula, CA
Appointment was at 11:15. It’s now past 1:15, and I’m still waiting to be seen. As a matter of fact, a receptionist just informed me that the Dr «had to run across the street» and wouldn’t be back for at least 20 minutes. Um… Really? If I hadn’t just wasted two hours waiting, I would definitely be walking out right now. Had knee surgery in May for the knee injuries caused by overtraining(I wish he had used stitches to prevent the four scars I have now. Also, post op they sent me home with a prescription for pain medication that I had said I’m allergic to and wouldn’t return my calls, so I was stuck with Advil. That was fun.) Almost four months later it’s still not right. Now he’s suggesting a second surgery. Eh… no thanks, I think I’m going to try my luck with physical therapy first before trying another surgery. He’s nice and all and seems to know what he’s talking about, but I’m left feeling maybe he’s a little to eager to suggest surgeries. Skeptical.