Bed Bath & Beyond

You cant beat their coupons, little did i know you can use expired ones and use them all together, unbelievable, even with sale items, such a deal. Its hard and rare that i go in and not buy something.

Service: 5 stars
Store layout: 2 stars
The bad: this store seems very small and tight. The way it’s setup made me feel like I was in a tiny store. Each section was filled with a lot of goodies but it was packed really tight. Did not like the layout at all!
The Good: I was actually really pleased with the service I received. I was strolling around looking for vacuums and approached a few employees in the wedding section. Not only did one of the girls lead me to the vacuum section, she asked me if I was looking for one in particular. I told her no and she just smiled and told me to let her know if i needed help. After looking around at the other vacuums, I decided to buy a roomba. While I was looking for it, the lady walked by me again and asked if I was doing okay. I told her I was looking for the roomba. She walked me to the front of the vacuum section where they had about 5 different roomba models. She then proceeded to tell me the differences between them and gave me her recommendations. she was very kind and informative and I never felt like she was pressuring me.
While I was standing in the aisle reading about the different models, 2 other employees passed by and asked if I needed any help. For a busy Sunday, I was very pleased with the attention they were giving to their customers! With my 20% coupon and a $ 50 gift card I had, the roomba came out to only $ 295 after tax. Left a happy customer! :)

I go here often, it’s not too bad. It’s just cluttered. Everything is everywhere, not much organization. Somehow it’s easy to find your way. It’s the most organized unorganized place I’ve been to.

If you’re trying to find a good place for a wedding registry, look no further!
Unfortunately, my wife suckered us into buying everything for our home three years ago on Black Friday, so everything we registered for was an upgraded version of something we had or stuff I just thought was cool… like a chair massager ;)
The aisles are definitely a little narrow and DEFINITELY get crowded when it’s busy… one cart per lane is all you’re gonna get!
But really, this place has a lot of awesome «starter stuff» like appliances, wall/​art décor, fine china, gardening stuff, etc. The only thing my wife and I were a little shocked at was the pricing of their sheets… I’m not sure what’s going on there, but they just seemed a little expensive to us. I guess we expected Target, but got Macy’s instead.
Anyway, we got a few things that we wanted and are very happy. And if you don’t get what you’re hoping for, you can get coupons to come back and get a certain percentage off items from your list!

I was pretty disappointed when I came here, both because of the customer service and because of the store itself. The store isn’t appealing and it can be hard to find what you need. The layout could have been improved. As for the customer service, I walked in and there was a group of employees, obviously managers. Not one of them greeted me. I circled the store checking out every department, then went back to the kitchen aisle (near the front) and again, no «Hello» or anything. Finally, when I looked puzzled while trying to find the price of an unmarked item, someone finally said «Oh, did you need something?» By that time, no I didn’t. All in all, I will only be going here on an absolute need-​basis.

I assumed all Bed Bath & Beyond stores were the same until I discovered this one. Upon exploring the store, I realized this was a much larger store with much more selection. On top of that, I found many items were on sale. Particularly the curtains, which was my main reason I was there. I found curtains that were regularly $ 45.00 each were 50% off! Plus I had my awesome coupon. I scored enough curtains for 3 rooms in my home. The customer service was great too. This is my go to BB&B from now on. :)

BEYOND bad customer service. My husband and I registered there because of their return policy but after we were gifted a $ 100 non stick pot an pan set from our registry that after two months stuck to everything we exchanged it for another. Then the same thing happened with that set 2 months later so we took it back to the Murrieta store and could not afford to shell out another $ 100-​$ 200 for another set so they said we could only get a store credit and told us we could by each piece separately but because they are so over priced we would only end up with 2 pieces. Then the manager said she could take 20% off the set that was $ 186 and it would only be $ 40 extra (gee, thanks. I already have that coupon). So we said ok then got to the register and it was $ 70 out the door. We asked if we could just get the money back since it was on our registry and I could find a better set cheaper somewhere else and the manager looked at me and said with attitude «for that price you wont». So I was livid and we left the store with our same crap set and went to lake elsinore where we had no issues and did an exchange only paying $ 48 for a better set after the exchange. They lost us as customers forever and I WILL make it a personal mission to tell everyone how badly we were treated by the combative manager that refused to help a newlywed couple out.

Everyone was so friendly at this store and helpful. I am not a shopper, but they made the experience fun.
Liz, one of the managers provided exceptional customer service.

Love the 20% off coupon.

I went here today to purchase items on a Bridal Registry. They have a whole desk with someone set out to help you print your registry. Then they ask if you want a personal shopper… yes «personal shopper» to help you find each item on the registry. Compared to a TARGET where you have to print your own registry and can’t find one employee in the store to help you find an item let alone get up off their chair to point you in the correct direction of where one of the items may be!!! This man helped me find each item I wanted to purchase and when he couldn’t find one he found someone who better knew the dept. who could! Very pleased and impressed. I will be doing my registry shopping at BB & B over Target from now on!

BB&B stores are pretty much all the same animal. Until I found this one.
I discovered this one is much larger. And that, my friends, equals many more selections and hours more of browsing… if you are into that sort of thing.
And mind you, the end of January happens to be goldmine time! Lots and lots of clearance items throughout the store. I feel like I just captured the brass ring of deals. Lucky me!
There is a lot of good stuff here. Even «As Seen on TV» deals… if you are into that sort of thing.
And bring in all your old 20% off coupons. They take ‘em regardless!
Yay.

Why in this age do we need to print out coupons? QR codes can be scanned off of smart phones.
Besides this, the selection for coffee is not that great unless you are into the automatic machines. There are a few things they do well like that.
I have found the salespeople to be helpful and friendly on every visit. So, if what I wanted was online they offered to help me purchase it that way.

I like BB&B with its selection of neat gadgets and their ever-​present coupons. That said, the service in this store is somewhat lacking.
1. Asked for help finding out if something was in stock. Assistance was paged, but it never arrived.
2. Sought out additional help, took a long time to find out if the item was in stock (it wasn’t.)
3. Cashier didn’t know if a particular item I had was on sale, had to call manager, who in turn had to go see if it WAS on sale.
4. Cashier at last minute claims that the item (s) I’m purchasing may NOT be on sale, calls manager back to confirm.
Enough time wasted, I simply set the item aside and purchased the rest of my goods at the checkstand. *Sigh*. Perhaps I hit them on ‘new trainee day’?

Bought our Soda Stream soda machine at Costco in Temecula. But I bought my syrups from BB&B.
Let me state first– our family are not huge soda drinkers, however if I buy a six pack of pop (unless its Tab) its gone in one day– hmm soda mouse maybe?) more of this in a second.
For those of you NOT familiar with this nifty gadget, you make your own soda –any flavor– from regular tap water using a nifty C0−2 canister included in this handy dandy package. BB&B does canister exchange for $ 14.95– awesome.
BB&B sells the newer version makers and plenty of syrups even «all natural» syrups made with cane sugar and well, they cost more and need refrigerating, about $ 9.99 vs $ 5.99 for the regular syrups and you use more syrup as well, so for me, not so cost effective and here’s why–
I bought our soda machine on Dec 17, 2011 as a family of four with plenty of our kids friends over etc. we are still on the same 4 flavors of bottle syrup and the same canister of C0−2 that came with my machine! plus a few extra syrups I like for flavoring the bubbly water that I happily bought at BB&B.
After talking this soda phenomena over with hubby (soda can VS soda machine)
WHO I might add was totally against buying the soda machine because he thought the kids would go through it like gangbusters– wrong!
He as an engineer said– if the soda is readily available they will naturally grab it first, But if they have to make it they simply opt to not drink it as often. Now again not avid soda drinker family, we drink flavored water from Stater Bros a lot, but the soda machine has been a real nice addition should we want a soda and they BB&B carries extra bottles as well… The BB&B staff is super helpful and they carry all the flavors except the European apple that I WANT SO BAD BECAUSE it tastes EXACTLY like the ASPEN SODA from the late 70’s early 80’s.
But I guess you cant have everything.

This place needs serious merchandising intervention. It’s more of a warehouse than a retail shop. They have a wide selection but this store lacks major visual appeal. I go here and get what I need and I am out. (I check their website first to see what I want). On the positive side, Bed Bath and Beyond has been known to stand by the quality of the product that they sell. If only for that, shopping in this dingy warehouse is worth it.

Got some couch covers here a few weeks ago because I had a lot of family coming into town for a wedding, and I didn’t feel like having my new couches ruined. They had a great selection, but a bit pricey for my taste. Still, got my covers and everything is great!

Always wonderful, always helpful. I wish it was a bigger BBB but its nice for what they are working with.

The store seems more closed in than other locations. I experienced a very faint sense of claustrophobia here.
I came in with the intention of purchasing a comfortable bath rug but the selection here did not meet my expectations. I wanted something plush. Instead I was faced with a selection of industrial-​grade finishes. Not what I was looking for.
I did manage to escape without purchasing something that I didn’t need; like a set of ceramic knives.
The searching continues…