RCP Block & Brick

Gotta love when you take the day off work because you’re quoted a delivery time of 8am — 11am and find out the morning of that they’ve changed the delivery window from 1pm — 5pm. Doesn’t leave me much time to spread 10yards of pea gravel! When asked if they could deliver within my quoted window they blamed the truck service. Thanks for the quality customer service! I’ll take my business elsewhere.

Very poor help behind the desk. They made me feel as though I was wasting their time. The guys in the yard we helpful. Would not go again.

Beware. I have been going there for 20+ years, not a lot but thru the years/​houses. Never felt all that appreciated but… mostly only game in town with good supply of material, price ?. So I’m doing back yard patio in Flagstone THEY suggested 2 full pallets or 3 tons for my space, seems like a lot but what do I know? Get it delivered, start spreading it out and have mostly finished the yard with just the first pallet, so I buy a little more as to not disturb the other pallet (after talking with store person that led me to believe would be easier it return). All week no return ofphone calls, manager Mike seems less and less interested (no return signs all over the place) and finally agrees to take back the stone at my expense 125 $ pick up fee. Really! So now I need to start front yard and will have to think twice about (ever) going back to them.

I wanted to give RCP five stars but had to go with four and this is why. The service by the front office staff was perfect, very helpful and knowledgeable.
However, when my wife went to pick up our very small order the worker in the yard «Steiner» was unbelievably unprofessional. She asked for help loading a piece of stone into our vehicle. Steiner stated he could not load the stone because it was to heavy and awkward. My wife went inside of the store and informed the office staff she would be back to pick up the stone. They asked why she was not taking it with her and she informed them what Steiner had said. They indicated that was not correct and sent her back out to the yard to be helped by a different person. As two other employees began to help her Steiner told them to stop that they were not loading the stone. My wife told Steiner what the front office had said and he went into the front office to argue his point. Upon his return he told the other two employees to load the item. Thank you to the two employees who helped my wife load the stone. To Mr Steiner… hard to believe you are the foreman of the yard. RCP should look for someone who is a bit more customer service orientated.

Great service in the yard. Helped me load 2000 pounds of rock in the back of my suburban.