BJ’s-DBA Texas Mobility Products

I went to this store to buy a mobility scooter through Medicare and was refused service. I asked them to order a scooter for 850 dollars and the store employee first said the prescription I bought into the store from the doctor was not enough and that they needed to call to get more information. It took them about a week to get back to me and when they did they claimed the doctor would not write a detailed enough prescription. I told them to go ahead and order the scooter and I would file the claim with Medicare. Texas mobility called me on October 2^nd and said that they wouldn’t be able to place the order for the scooter that Medicare denied the claim. I told them again to place the order and they still refused to place it. I asked to speak to an owner and the store associate said that they were a worldwide company without an owner. I then asked why they would not place my order and they refused to give me a straight answer all they did was transfer me to a different sales associate and I asked them and they transferred me back to the sales agent that made the original transfer.