Ace Concrete & Sons

Mario (Project Mgr) came to my home to evaluate my project. I had a 100sf space I wanted to expand my existing driveway into. He quoted me $ 956 for the TOTAL job. I assumed this meant digging the dirt out, putting in the forms, putting in rebar and pouring the cement and then removing the dirt from my property. A few days later I verbally accepted his bid. He came by to review the job one more time and told me would write up the bid and bring it back for me to sign. He asked me what I wanted to do with the dirt? I told him I wanted it removed. He said he could not do that without additional fees. I told him he gave me a price and said it included everything. He said it did not include digging the dirt and taking it away. I thought it was quite poor business practices to not make this clear in the bidding process. I asked him what was he expecting me to do with the dirt? He had no answer other than to say he would have to charge me extra for it. This was a huge redflag for me and I began to doubt the authenticity and the quality of the company I was about to do business with. He sent the written bid with Jesse (employee who was going to dig out the dirt and remove it) rather than bring it himself so we could discuss it. The written bid was for $ 1225 (approx. I can’t remember). This included the cement prep and install plus dollars for digging the dirt, removing the dirt and dumping it. I mentioned to Jesse that Mario told me $ 956 full price for everything. I tried calling Mario to discuss the difference in price and he was not available. Jesse talked to him and said he was with a customer and he would call me back. Jesse left without doing any work as I was not going to sign a contract for 33% more in price without a discussion with Mario. I tried all weekend to get ahold of Mario unsuccessfully. I left a message for him and he never called back. I have since contracted with another company, but I did learn, based on my experience that Ace Concrete and Son’s first bid is only to get you hooked and then they up the price just before they start the job in hopes you will capitulate in order to get the job done. If you don’t accept they just move on with no contact. This is not the way I would conduct business, but I definitely feel I dodged a bullet by NOT using this company.

We worked with Mario and team at our winery to do some concrete work. He and his team were professional, responsive, efficient and honest. The entire crew are very hard working and respectful. We would hands down hire them again and recommend them to anyone requiring concrete needs in the valley.

Well I haven’t done this in a long time, 1 star review.
I spoke with Mario on the phone who was very professional and pleasant to speak with, he was professional, confident and seemingly forthright. We made an appointment so he could stop by and take a look at what we were looking for. The appointment time came and went, Mario was a no call no show. So I called to make sure I didn’t get the times mixed up somehow, benefit of the doubt. I left a message. He calls back and tells me he couldn’t remember the time he was supposed to meet so he went home. Seriously? How about call me back and let me know you can’t make it.
Anyhow, we made another appointment for a few days later so his father could join us since he’s the expert on staining concrete. Once again, appointment time comes and goes, no call no show. At this point Ive moved on as I can no longer trust this company, if they can’t even make a simple phone to let me know they can’t make it, how can I trust them to take care of my concrete project. I can’t.
Update: Mario finally did call me back, 2 days are he stood me up for the 2^nd time, he apologized profusely, much like before, and offered to come over that evening. Maybe it’s a game, how many times can he stand me up before I give up? I’m not playing.

Extremely satisfied with the end result and the service provided throughout! Adelberto and his crew are top-​notch. All very hard-​working and respectful. They came to our home everyday bright and early, ready to work and always open to our questions, concerns and feedback. We gathered 3 other bids and without a doubt, we absolutely went with the right contractor. I would highly recommend Ace Concrete & Sons — you’ll get a quality product and will be working with true professionals!

We used Ace Concrete to replace gravel walkways with concrete paths and turn a horseshoe court into a bocce court in the backyard in our daughter’s home in Napa, Ca. Lots of work involved… more than we initially thought… but Adelberto came in with a crew of many on the first days of work. They arrived early every morning, worked all day and only left when everything was cleaned up – backyard and driveway – as well.
Adelberto and his sons (three of them) were always professional and very patient with us when we had concerns and questions. His foreman always answered the phone if Adelberto wasn’t around and answered our questions. Ace Concrete is a very professional organization and we would certainly use them again. Price wise they were competitive with other companies but their professionalism and attention to detail put them on the top of our list.