David D Pratt MD

Dr. Pratt has been my primary care physician for around 10 years now and is the best primary care doc I’ve ever had.
His office staff is always friendly and will do their best to get you in as soon as possible or handle what you need over the phone so you don’t have to go in for an office visit.
Dr. Pratt is one of the most compassionate physicians I’ve ever met, and that’s saying a lot since I’ve been an ER nurse for 16 years. He sits down and takes the time to really listen to what’s going on. When he changed his practice to a concierge practice I didn’t think twice about staying with him and things have only gotten better. Now you are taken into a room almost as soon as you arrive. I have his personal email and cell number if I ever need to contact him in an emergency. Before he went concierge I had referred all of my family and friends to him.
He’s the best!

Dr Pratt has been my physician for over 10 years where he and his office continue to provide me with excellent primary medical care. At one point, some years ago I had a medical crisis that fell in the middle of my busy work travel schedule. I needed multiple appointments, some immediately as well as phone calls with the doctor. He and the staff were extremely accommodating in meeting my needs. In addition, he showed great compassion which greatly reduced my anxiety. A good man that cares for his patients!

We love Dr. Prattt and feel fortunate to have him as our family doctor. Our previous GP retired and due to insurance changes, we were unable to join his replacement’s practice. We had no physician for over a year, which was unsettling, in spite of general good health of my husband and myself. Sorry to read these negative reviews. Yes, waiting is frustrating (I bring a book to any appt. these days), but I will vouche for the quality of care Dr. Pratt provides his patients. I always feel I have his undivided attention, whether I’m in the office for a routine health issue or am seriously sick. He is friendly and professional. Also, we have a friend with a very serious health problem who recommended Dr. Pratt to us based on the outstanding care he was given by Pratt during and following diagnosis. Two years later, he continues to swear by Dr. Pratt’s high standards and level of car (and caring). My husband and I concur.

Again your missing the point and now just being rude. At first I was mad about the 75.00, but hey I get that I missed the appointment. I did call myself and speak with the ladies in the office and they told me just what you said, not what I wanted but I accepted that. At that time is asked them to update the primary number to my cell phone. Problem resolved right? Well my wife called and asked again about the 75.00 charge, not me and as your receptionist is explaining you take the phone and like a child make derogatory remarks about me manning up? And wearing big boy pants. Please note that you also did this in your office in front of your staff and whomever else was in your waiting room and with my wife on the phone. So mr. Adult I contemplated coming to your office and confronting you and your staff in front of your customers, but thought that is not the correct way to handle this situation and you write that I should have written you a note? Why so you could parade that around to your staff and patients? Come on Doctor Pratt just admit you placed your arrogant foot in your mouth… I don’t get it were you looking for a fight? What’s your deal Dr?

The office staff was extremely unhelpful. If you can go ANYWHERE else please do!!! I was nearly turned away for my insurance which was in network (and paid for the visit!) and then was seen 40 minutes late and the office staff and the nurse is AWFUL!!! I recently moved to Napa and looked up this doctor online and made my first appointment. I work in the medical field so I knew to bring my insurance benefit information and ID and was ready to fill out paperwork. I was met with resistance by the staff that they did not take my insurance. I confirmed with the office by phone before I had come in that they did accept it. I also went online through my insurance and found them as a contracted provider. After they finally found that yes, they accept my insurance, they then did not «believe» that I had Meritage Medical Group that those were rare so they wanted proof from my insurance medical group directly. They said that the proof coming from the insurance company wasn’t enough. BUT the insurance company controls the medical group (again I work in the medical field so I know all of these things. I got the insurance on the phone and had them fax additional information. I could hear the woman in the back griping over my insurance. This is how they treated a brand new patient with insurance. Then I waited and was seen 40 minutes late. The nurse did not take my blood pressure (although that was a reason I was there) and noted in my new chart that it was normal. The doctor was nice enough but after the office staff nearly had me in tears trying to turn me away and after the awful inexperienced «nurse» I really just wanted to get out of there. Don’t go here if you can help it.

First time visit. Appointment was schedule for 4:20 by 5 the doctor still had not seen me. Had to leave to make my daughters event. Should have known there was a time issue when one of the clients was a sleep in the lobby when I first arrived. No info was give about him being delayed or sorry we are a little behind. Nothing. I think he has more clients then he can handle.