Artisan Table

The worst service! Staff was complacent, had to ask for everything. Waited to pay bill for 30 min. This is not worth it!

This restaurant is nestled inside the Marriot on Naper and Diehl. It’s right across the street from my work, so a co-​worker and I decided to stop in for lunch.
I went with the Rueben sandwich. It was served with chips, and was large and tasty. The menu is simple food, nothing fancy, which is great for a quick bite.
Service was a little slow, which was surprising since there were only 2 other people in the restaurant.

Very average. Much better off going to downtown Naperville (very close).Brunch was nothing to write home
was cheaper than ordering off the menu, but that was the only plus about this place. We came here because of previous great reviews. Those reviewers must have been smoking something.

In town for a conference, convenient location, friendly servers. Breakfast buffet can improve, needs more variety and the cook on the egg station needs to more friendly and pay attention to the order. We can tell he doesn’t loves what he does there’s no passion and therefore there’s no love in the food he prepares. We had lunch here as well, we preorder and everything was nice, freshly made and on time, which is very important when you have to go back to work. Salads were very good and tasty, some order burger and the turkey club and they very satisfied with the dishes. Overall it is a nice place, friendly atmosphere, good service and yes I will come back not for breakfast but perhaps lunch and dinner.

Hotel restaurant so take that into your expectations. For a hotel restaurant it is quite good, including service. I only had breakfast but it was way better than I thought. The omelette bar was great with some interesting options like fancy egg white ones with veggies. The biscuits were jalapeño flavored and perfectly cooked, as was the homestyle gravy.
The pastries were really good with bakery quality scones and muffins. The smoked salmon and oatmeal bar were great.
So a generous four stars for the hotel breakfast buffet as long as you don’t mind the price and have the right expectations.

Had a great egg white frittata with avocado, salsa fresca, turkey sausage, accompanied be a strawberry and an orange slice. Perfect light breakfast start to a busy day. Coffee was a little bitter though. Hubby enjoyed the breakfast buffet with eggs made to order.

I order room service from here while staying at the Marriott. The crab cakes are surprisingly outstanding — actually better than most I’ve had on the east coast. Most of the fish entrees are very good, I wouldn’t recommend any of the appetizers. Overall I would give it 3 stars, but the crab cakes deserve an extra star.

Really cool hotel atmosphere but the food and service is really bad. I’m sure next time I stay at the Marriott the entire staff in the bar and restaurant will have turned over. Very unusually bad for Marriott.

Just okay. Service was slow, understaffed despite being practically empty. Charcuterie plate is a total waste of money. Dishes were not as described on menu, but had to wait so long for our food, we did not bother complaining. What did arrive was decent but not spectacular. Can’t see this place lasting long.
Good wines though, helped us laugh instead of being ticked off.

Odd and almost comical experience throughout.
We dined here on a Saturday night at 7:30 and we were seated in a very small room with 4 tables, all of them empty. There was a room off to the side that held many more tables but it had a completely different atmosphere — much brighter and looked more like where breakfast would typically be served in a hotel. One table occupied in there.
We waited 10 minutes after being seated for any sign of life. Finally our waiter hurried over, apologized for the wait and asked if we knew what we wanted to order. No mention of specials or soup of the day or mention of a cocktail. We attempted to order but they were out of the chicken dish my wife wanted. Where did the chicken go — the restaurant was deserted! And the manner in which our server communicated was just not very friendly. The reply was, «We’re out of that. What else can I get you?» When she told the server she needed a minute, he walked away and did not resurface for 15 minutes. Where did he keep disappearing to?
Then, a strange man appeared at the table next to us (someone else had come!) and introduced himself as the restaurant supervisor. He made some odd comments about how it must be date night and then shook each of their hands. Not to be a germaphobe, but would you really want to shake a stranger’s hand in the middle of your meal? He then made his way to our table and commented, «Oh — I see you’re having some wine and food…» Well, it is a restaurant, right!!! Thankfully, we were not forced to shake hands and he let us be.
A wedge salad (very awkward to eat but tasted good) and mushroom soup (good) were delivered and then on to the ribeyes that we ordered. Both were ordered medium. Mine arrived medium-​well and my wife’s was very well-​done. Mine was OK. It didn’t have much flavor to it at all, but it was a decent, if fatty cut of meat. There was supposed to be a sauce on the dish and there may have literally been a half teaspoon of it under the dish. The «fried» brussels sprouts were burned and inedible. The mashed potatoes were very bland.
Absolutely abysmal service. Our bread/​butter serving plate was never removed during our meal (just sat there empty). Also, our soup/​salad dishes sat empty in front of us for about 20 minutes until our meal arrived. They did not appear to have any buss staff. Odd service, odd setup, odd staff.
When the waiter finally appeared (he never checked in to see how our meal was), my wife asked if he could bring extra sauce because her steak was well overcooked and dry. He simply said, «OK» and walked away.
After he returned and until we left, he actually had some personality and then apologized for the steak. Must be the same waiter from another review — he was withdrawn and disinterested for the first ¾ of our meal and then suddenly came to life, maybe to save his tip. It was too late by then.
The food was a 3 for me (2 for my wife) and the service from the waitstaff to the creepy supervisor was a 0.

This Marriott hotel is really hoppin and abuzzin on the weekdays anyway. I had a lunch in this restaurant and a nice, though somewhat fatty smoked beef brisket sandwich can be had here for $ 11. Other good looking offerings were the burgers, crab cakes, and fish and chips.

This was one of the most frustrating dining experiences we have ever had. We bought a travel zoo deal offline to eat in the restaurant. The coupon was $ 75 for four meals, four glasses of wine, and four appetizers.
First off, our waiter was horrible. It was almost like it was his first night serving/​ever being in a restaurant. The service was almost painful. It was awkward and slow, and it took him about 20 minutes to even get our drink orders in. We would have left if we hadn’t purchased the Travel Zoo.
The food was great, we tried to have a good time during dinner and tried to forget the horrible beginning. The food was great, thank goodness because that was the only thing that was.
When it came time to pay, he again had no idea what to do, and he had the restaurant manager take care of it… which took literally 25 minutes. She brought the check out and we thought we had been charged appropriately for the extra drinks and food that we bought.
Today, I looked at the credit card statement. We were supposed to be charged $ 80.00 but instead were charged $ 200. How do you make that mistake?! Don’t offer deals with other companies if the whole staff can’t understand it!
I would NOT recommend coming here. The food was good, but expensive and the whole atmosphere was horrible.

This restaurant located inside the Chicago Marriott in Naperville. We went to this restaurant three times. First time I went with my husband for lunch. They have the $ 9 lunch menu that came with a drink, main meal and a small cake as a dessert.
I got the salad/​sandwich combination. The sandwich was better than the salad. The service was good and the waiter at the bar really take good care of us. He made me a wonderful drink and offered refill. I loved the drink.
Second time I went with my young son, still sat at the bar/​lounge area. This time it was much busy and we only got basic lemonade, nothing special.
Third time I went with my husband again and we sat inside the restaurant. The waiter was kind of hard to understand and he made some mistake with my order and was rude. Later on he tried to be nice. Now the $ 9 lunch no longer includes the drink and the salad has add on charge for the «protein». The panini was very good.

Wonderful place! Delicious farm-​to-​fork organic meals. Seriously great food, fantastic service, and cool décor. One complaint: lighting was too bright. Still… We will be back!