HART ( homeless animal rescue team)

Back in March my neighbor called my mom and I and told us to check out a huge litter of possible Germen Shepard/​Rottweiler puppies. We went and we fell in love with one of the two females. We weren’t certain we were going to adopt her yet because the rest of the family needed convincing. We already a dog. Our neighbor adopted a male.
About a week later my sister and mom went to the shelter in Joliet to adopt her. My sister paid her. We were told she couldn’t go home until the next week after she had been spayed which they only do once a week. That same day my neighbor took her puppy home.
About two days later one of the puppies that had already gone home was diagnosed with Parvo. All the puppies had to be isolated for eachother. We wanted to know if our puppy had it or not and offered to pay full price for their vet to do the test. They refused. If we took her home then we couldn’t blame them. My two little nieces live with us. We couldn’t give them a sick puppy or put our other dog as risk for this deadly illness.
Then a week later we were told she came down with kennel cough and was going to stay at the owners house. We could get it when she was better. At this point we all just wanted our dog but the lady kept assuring us she was fine. She even sent us pictures of her giving her a bath and running around.
My sister’s coworker also adopted a puppy from this liter. She went to pick up her male puppy and they had mislabeled them and tried to give her ours. She said no this a female, my friends dog. Our dog was not supposed to be at the shelter, she was supposed to be at the owners house. At first they told her that accidently gave her dog to another family. So she tried to file a police report but turns out her puppy was the one at the owners house The owner of an animal shelter could tell the difference between a boy and girl. The same day our neighbors puppy got very sick because he had a parasite and three different types of worms.
During all this my sister and I got in the car to make the 45 minute ride during rush hour to get our dog. We weren’t going to wait anymore. We wanted our dog and our vet said she’d get her ASAP to test for Parvo and worms. The lady turned her phone off while dealing with my sisters friend. She called us back when we about ten minutes away and said we could pick up our puppy the next day. We said no we almost there. She said the shelter was closing and no one would be there. First off all someone should watch all those animals at night and second of all not one person could wait ten minutes? When we got there everything was locked up.
We got our puppy the next day but they refused to give us information on the vet they used for the spaying. Our vet said the surgery was done very sloppy and our puppy was too young for it. She tested negative for parvo and positive for roundworms, hookworms, tapeworms, and another parasite. Our vet happens to be Bansfield at Petsmart and our vet was upset at the way our puppy was treated. She was also too young for a lot of shots they gave her. Our Petsmart no longer lets HART do adoptions there.
I’m not saying they are bad people I just think they needed have the resources or expertise to handle that type of situation.

We went to them looking for a dog. All the dogs on their website are listed at a $ 250 adoption fee. The ONLY puppies listed at $ 350 are the beagle mix puppies, which we were not interested in. They tried telling us over the phone that all their dogs under 11 months are considered puppies and are $ 350, but that clearly is not what is on their website. We were interested in multiple dogs around 6 months listed for $ 250. Did not expect a rescue organization to try and scam me.

We adopted a puppy from the Joliet location at Petsmart, and within a day I contacted them by email with a question/​concern about worms found in her stool. Never heard back from them. Very disappointed.