Noodles & Company

Overall terrible experience.
Very rude people working here didn’t care that we had a coupon asked us about 5 times what we were kidding. Asked for a water and our cups looked wet and dirty still.
Server that came to our table was very rude as well just putting out bowls dow.
Will not be back
With Nando’s Peri Peri next door there’s no reason to come here.

At lunchtime make sure they hear your name properly and that you confirm your order because otherwise they will give your order to someone else. They do not always confirm with you.

Food was fine, nothing spectacular but the service was awful. We got there at the end of lunch rush, around 1 and there were tons of tables with dirty dishes. The cashier was rude to us, I ran up to change something on my order and she said she would take care of it and did not. The food (2 bowls) took 15 minutes to come out, I have never had to wait so long. Then, 3 employees looked at and ignored my son when he went to the register to ask for a spoon. Anyways, not a fan of this location.

Always a great meal and a great value! Heck, we’re there at least once or twice a week! The staff is always very friendly and a convenient location.
Highly recommended!

The worst food ever. I am shocked at the quality of food served here. I realize this isn’t a trendy restaurant. It’s a fast food restaurant, I get it, but it doesn’t mean the food has to be bad. Either management needs to get their act together or change it, because the food was atrocious. The mac and cheese didn’t come close to it. It was a bunch of dry macaroni pasta with a teeny bit of some sort of yellow goopy liquid and some sprinkled grated cheese. The Thai curry soup was bland, lukewarm with a few noodles with one slice of mushroom and two thin slivers of red onion. Horrible soup.
I will never eat here again. Oh, and the restaurant is dirty. For a place that’s located in downtown Naperville, I am in disbelief.

Great experience at lunch today! It was very busy when I walked in. They had someone cleaning the tables and dining area. The line to order seemed very long but it went quickly. The food did not take to long to come to the table. I ordered Pad Thai and added tofu. It was a great choice!
Overall– great lunch option in downtown Naperville. I’m sure I will be back soon!

When you have children, certain things in your life change. You go to see movies you would never have previously paid attention to. You find yourself shopping in the Disney Store. You stay in more often. And when you do eat out, you find yourself in establishments like this one. It’s not terrible. I enjoy the buttered noodles with meatballs as much as the next guy. But any of the attempts at ethnic pasta dishes can be had in a superior form at an ethnic restaurant. You might want to think about putting away some money for retirement, and just boil a pot of noodles yourself. Save your dining out dollars for superior restaurants.

Hi… I have written in before about this location… which is 1.2 miles from our House. We used to go to this location ALL THE TIME… then orders got messed up. so we drove the 5+ miles to the Naperville South Location or 5+ Miles to the Wheaton location. Then we stopped at Downtown Naperville a couple months ago… and it was all good… for awhile… now back to the same old problems…2+ weeks we ordered… my husband got home with our food. The extra Cheese I paid extra for was missing;-(… In fact, there was very little cheese at all on what was supposed to be GF Fusilli Pesto Cavattapi. I call up and talk to the Manager… he takes my name/​phone number to send us some free noodles. I ask «Can you just keep my name at the store for my next order? No… couldn’t do that… we wait… a week, 2 weeks, now almost 3 weeks… no coupons. So Monday Night we order again… HOPING that this time will be better? Not At All. My husband comes home… I have Feta Cheese on my GF Fusilli Alfredo MonteAmore Noodles & missing some Veggies;-(;-(…SERIOUSLY??? My husband drives back to Downtown Naperville with my wrong order. The Manager says…“YEP.THATS FETA CHEESE ALRIGHT»… They remake my noodle dish, write on a postcard…2 Free Noodle Dishes and he comes home. I take 1 Bite… the GF Fusilli noodles, that I have to pay $ 1.50 upcharge for each time… not even cooked. OMG… Can you please tell me What the problem is at this Location??? We have never returned once or numerous times to the other 2 Locations for problems. I know there was a new GM at one point. There are some serious issues here… and don’t tell me it is because they are Busy… because the times that I myself have stopped at food., all different times. from Lunch, Dinner, later in the Evening… never busy inside… there is SOMETHING. not right. Maybe more Training or Pictures of Ingredients would help your Employees be able to assemble Noodle Dishes Properly so the Customer doesn’t have to keep returning with wrong prepared food… UNBELIEVABLE

One of the worst noodles I’ve ever been to. The bathroom was disgusting, with broken soap dispenser. Overall poor cleanliness of the entire restaurant. Noodles on the floor along with crackers and napkins.
I ordered the med salad with chicken, which I usually love! Here though it was extremely disappointing. The chicken was clearly cooked long ago and just tossed on, wasn’t freshly cooked. Accompanied by limp lettuce and huge chunks of feta cheese.
Overall, avoid this particular noodles. Way better options in downtown Naperville.

The staff at this particular Noodles is always a delight. They are friendly and informative. The restaurant is kept clean, and the food is always a yummy delight!
This is a warm, welcoming place to meet with friends, chill by yourself, or enjoy dinner with the family!

I have an affinity for cheap and fast noodle dives. This place hits the spot! Ultra casual atmosphere with consistently really incredible staff. They are very cheery and helpful despite not making tips.
It is an ‘order at the counter and they bring you your food on a tray’ type joint, which I have no issues with. Definitely not somewhere you bring to impress someone, more of like a quick lunch situation.
I love their Bangkok curry with tofu. Tenders veggies on a bed of cabbage and a light serving of noodles in a light curry sauce. It fills you up, but doesn’t weight you down! A good bang for your buck, it is worth a try if you enjoy cheap and cheerful noodle shops!

For starters I’d like to say, I love the noodles from noodles and company. However, I think this is by far the worst looking location I have seen! The location is so beautiful that I’m surprised that the inside looks so messy. When we sat at the booth on the seat there was an old noodle, makes you wonder how clean this place is?! Then when the food was brought out to us, it didn’t get any better. My mom and I ordered pulled pork sandwiches with soup. I had the chicken noodle and my mom, the tomato basil. My mom’s soup was all over the outside of the plate, very unpresentable, mine was just bland. On a positive note, the pulled pork was good, the only complaint I had was the portion size. (On the menu, it looks a lot bigger). Then my boyfriend ordered spaghetti and meat balls. Once again, it was poorly presented. His noodles were hanging off the plate and there was sauce on the outside of the plate. You would think it’s hard to mess up noodles and meat balls but not in this case, it tasted really bland and needed salt! I was very disappointed in this place! Two stars for the pulled pork sandwich, otherwise, I would give one star!

Just writing a review on the Pad Thai. If you want pad Thai. Don’t go here. Stick with authentic.

Ugh I love all sorts of pasta and Noodles and Company always seems to satisfy my pasta craving!
Every time I go, I either order the Steak Stroganoff or the Wisconsin Mac & Cheese. Both are very creamy and the noodles are cooked to perfection (most of the times). Sometimes the steak can be a little burnt and the noodles a little undercooked but it doesn’t happen often enough for me to complain.
Restaurant is nice; I appreciate the modern feel to it. It is pretty crowded most of the times and eating there is a little pricy.
Love eating here despite the few setbacks!

From the Noodles & Company Training Manual:
1. Heat up dirty pan
2. Put in a very small amount of old, dried out, pre cooked noodles
3. Add one thin mushroom slice and 1 tomato piece
4. Add a little «Bland and Canned» pesto sauce. If customer asks for extra sauce, charge $ 1.00 for it but don’t really use any extra.
5. Cook until pasta burns
6. Sprinkle very little bagged cheese on top
7. Overcharge for it.
8. Don’t clean up store

KIDS FAVORITE!!!
Walk right in at 6:30 on a Friday evening, very short line, friendly service (employees actually seem HAPPY), and decent/​cheap noodles.
Kids are pretty picky eaters and this PERFECT for them.
A happy place!
Small buttered noodle 3.89
Buttered noodles w/​Parm 4.99
Small Buttered Noodle 3.89
Side Parm .75
Wisconsin Mac and Cheese 5.49
Chicken 2.39
Nantuckett 2.29
Total — $ 26.00

I always find this location of Noodles & Co to be a bit lacking. The place is always kind of messy, because they fail to clean the tables. The layout is soo cramped. I know they are working with what they have, but I think the building just fails them.
The food is fine, it tastes like any other Noodles & Co, but I would rather drive to the one on 75^th than try to find a parking spot in DT Naperville and sit inside this place. Both of those things just ruin the experience for me.
This place also has to be swimming in money. How can they charge as much as they do for NOODLES?! I’m always baffled at how much my meal ends up costing me.

If you consider Wisconsin mac and cheese to be the best meal ever created, Noodles and Company on the heart of downtown Naperville is for you. Otherwise, look to one of the myriad other restaurant options.
Noodles & Company seems exclusively populated by teenagers, North Central students, and young families. To say it’s loud and crowded is to say Lake Michigan is a damp puddle. At no hour of the day does it feel quiet except for blizzards or brief lapses between the overturn.
Large groups should expect to wait outside for a while or find themselves vying with fourteen-​year-​olds for spots.
I don’t find the idea of sitting with my elbows in another person’s bowl, cramped among a sea of sticky tables and crowded confines to be a comfortable or desirable dining experience. Especially not for $ 11, which was basically an entrée and a drink. If I had to, I’d get N&C products to go.
They cater and my workplace very occasionally called them up for mac and cheese and spaghetti. I suppose comfort food does well, but their noodles have almost no flavour. Buttery, greasy, oily, or just plain cheesy, yes. But I long to run down to Penzeys Spices and dump a few tablespoons of Pasta Sprinkle, Northwoods Seasoning or Arizona Dreaming into the sauce vats to liven things up a bit. And for the price the restaurant charges, higher than typical fast food, shouldn’t I be entitled to an actual taste?
For the record, I’m not a food snob. I love spaghetti and rotini to the ends of the earth. Nothing much beats mac and cheese or a tuna casserole on a bitter January morning when I can’t be bothered to cook something fancy. The problem with Noodles and Company is the blandness of their food and the incredibly high sodium content, hellishly busy tablespace, and the pokey service at most crush hours (aka: pretty much 30 minutes after they open until close).
Parking in downtown Naperville is already challenging enough, and I don’t need a 20 minute wait for spaghetti that’s going to be gluey goo swimming in a watery tomato sauce.
Pass.

Decent food and fresh alternative to fast food. However, I can’t say much for savoriness and taste especially if your looking to satisfy Asian food cravings. I had the Pad Thai but it was far from how the dish should taste. It was very bland but given that this place is a chain, it is expected. Come here to try it out and feed your hungry stomach but it’s definitely not the cheapest and is not the go-​to for authentic cuisine.

I really like this place. They would get five stars in a heartbeat if they would address one problem… for years they have been too slow in keeping the tables clear. The problem has been better in recent visits, but its frustrating in such a high-​volume place to wait for a table to be cleaned, or to see so many tables not being cleaned immediately when the crowd dies down.
So why is this place crowded? Because its a good quality meal, served quickly, decent sized portions, all at a reasonable price.
For vegetarians like myself, there is an extensive variety of options to choose from. My all-​time favorite thing on the menu is the Thai Curry Soup. It’s a mild curry soup with rice noodles and vegetables. I add on tofu since it goes quite well with the soup. Since it’s too hot for soup now, I really like the Med Salad (their take on a greek salad, with some spiral-​shaped noodles thrown in for good measure). Another good choice is the Japanese Pan Noodles.
The most decadent thing on the menu is Mushroom Stroganoff. I have steered clear of it lately because it had 780 calories in a regular-​sized portion, and I am really trying to cut back.