Palmer’s Cleaners

If you want to spend ur whole paycheck in their dryers then I can suggest doing ur laundry in their matt! Otherwise I would suggest taking the drive to another place to do your laundry…4 times I had to send my clothes through their dryers compared to 2 times at other places! A lot of time and money!!!

I’ve taken a few items to Palmers and been satisfied with how clean the items came back, so I have no problem with a general level of service satisfaction. What I do have a problem with is when the lady behind the counter lectures me on how much dog hair I have on a sweater that I’ve brought in for dry cleaning. Go ahead, read that sentance again. I brought the sweater in for CLEANING. Not an alteration, not a fitting. A cleaning. In my mind, I believe I should be able to bring in a completely filthy disgusting rancid soiled item without so much as a second glance about it. You’re a CLEANERS. You CLEAN things, even my sweater with dog hair on it.
So, good job on your past performance in cleaning my items that arrived free of pet hair. Bad job on giving me a lecture. Even worse job for trying to sell me one of those fabric rollers, not once, not twice, but three times. I’ll look forward to seeing how my sweater comes back, but don’t worry, if it needs cleaning again, I’ll take it to a lecture-​free cleaners in the future.

Let me start by saying that I have never written an online review of a store before this one… ever.
The experience I had at Palmer’s today was by far the best I’ve ever had from a drycleaners. I found out via email today (midday Sunday) that a company I’m interviewing at asked me to come in tomorrow at 3:00pm. I frantically searched the web for a drycleaners that was open on Sunday — let alone one that could get a full suit drycleaned overnight for Monday morning.
Amazingly, Palmer’s said it was no problem. Not only that, but when I got there both of the clerks were alerted that I was coming in and knew me by name. It was great, friendly service, an extremely fair price, and they went out of their way to fill my order. I will go back here as often as I can.

I called beforehand to see if they clean shag carpeting there. The directions on the carpet said to simply clean with soap and water and brush it out. The owner said that they do clean them there. I went to drop off the carpet and the attendant working said that she didn’t know if they could do it in house and needed to ask the manager. She weighed it and told me the price, but said they might need to send it out special like they do with the leather and things of that sort. She told me that even if it had to be sent out it would be ready in two weeks and that they would call when it was ready. That way I could come pick it up if it were early, but she said that someone would call since she wasn’t sure of the actual ready date. I figured it wasn’t a big deal since the owner said that they did them and waited for my call. Finally, four days after the pick up date on the slip I called and was told the carpet had been there for about a week. I went and picked up the carpet and it was $ 75! The carpet is a small area rug and the cost to clean it was about half the cost of a new one. I paid for it and didn’t complain because I agreed to whatever price, but I stupidly assumed that they shouldn’t have to send out a carpet that can be washed with soap and water, and I never thought it would cost that much. I’ve had comforters twice the size cleaned for a third as much! Either way, the carpet came out looking much better. However, it has remained in the bag ever since, because I’m not sure I want to get it dirty! Three stars for service, two off for price, efficiency, and staff knowledge.