Chipotle Mexican Grill

I love Chipotle, but this is the worst one I’ve been to by far. They always char their fajita veggies to the point that they’re inedible, teh amount of meat the give is WAY inconsistent, and if you ever get it delivered through a delivery service they are guaranteed to screw up your order. I just gave them one last chance and they delivered a chicken burrito — but forgot to put chicken in it! I give other Chipotles 5 stars, but this one needs to get their act together.

Last time I came, the guacamole was way too salty. This time, the pinto beans. I usually love chipotle but it’s been twice now that I have gagged from salt in their food.

I’m a big fan of chipotle. I’m from NJ and used to eat it all the time. I moved to Nashville and wanted to try it here. It was awful. The barbacoa or maybe the medium sauce was super salty. I could barely finish it. I would’ve complained to the manager but I was running late. Definitely avoid this Chipotle. I know there’s another one on West End which I will try soon. Honestly after this experience I lost my taste for Chipotle and it may take a while to want to try another one.

I’m not sure if there’s a chain out there that has more consistency than Chipotle. The food is always fresh and tastes great regardless of the location.
The meat, whether you go steak, chicken, or pork, always gets the job done. They don’t skimp on portions either. I prefer the burrito bowl, but you cannot go wrong with the burritos or tacos. Just don’t plan on moving for 30 minutes or so after because you will be fulllllllll.

I don’t know how I can’t give chipotle five stars. She is there when I’m hungry, sad, lonely, craving guacamole, etc.
This chipotle is just like the rest aside from their absurdly long lunchtime crowds. Pro tip here: order online (including online payment) and dance past all of the losers waiting in line and proudly announce yourself to the person at the register. They will applaud your good judgment and hand you your food — no questions asked.
Note: the parking lot is a madhouse so avoid driving to this location at all costs

This review is just for their catering. I ordered the «Two Meat Spread» and it was awesome! Everything was ready when we arrived at the agreed upon time and they helped carry it to my car. I ordered enough for 30 people but it fed more than that. The meats definitely went faster than the beans, rice, and other items; however, there was still some meat left over. It really made feeding a lot of people easy. The set up was fast and kept everything at the right temp. I would highly recommend using Chipotle to cater your party. Loved it! We ate left overs for several days! And I still have so much shredded cheese left over! I loved that they gave us plenty of guac. My only tip is that if you do plan to get more servings out of what you order, make sure you buy more bowls/​plastic forks.

Chipotle is consistent and good. I always get the steak burrito with corn and hot salsa. The staff was friendly and efficient.

This place is the best on weekends for lunch! They give generous scoops of meat. Especially when you ask them how their doing and make a little conversation.
It gets busy over lunch and dinner hours, but they’re usually fast.

Chipotle is one of two fast food places it will actually eat at… Until an article comes out and says it’s actually not as healthy as I think. For now, they’re quick service atmosphere, fresh ingredients, and price serve up a wonderful workday lunch. They service is always fast and to the point.
I only wish they offered more of their products without red onions… But while the rest of the world accepts them, I can’t imagine that will be anytime soon… so I’ll continue to eat there.
«I love Chipotle, Chipotle is my lifffeee!» — cred to the little kid on YouTube. Hope you’re a millionaire from royalties by now!

This is the worst Chipotle Mexican Grill I have been to. Even when it is not jammed pack for lunch, they seem to undercook the beans and char the vegetables. I had a bad experience here in November and gave it another chance today, much to my disappointment. In addition, they are always in a rush, regardless of the amount of people in the restaurant. The staff has a bad attitude and the ratio of their servings is different each time. They are just unnecessarily sloppy and unprofessional.

So I go to Chipotle every city I visit. Didn’t realize the best service was at home in Nashville. Took my family and with two small kids, the lady that rang us up offered to carry our meals to the table so we could take the kids she also offered us a milk when we set down for the baby. The food was great as usual a da gentleman came by twice to check and see if everything was okay with our meal. I love the product and quality of this place but this time it was like a five star restaurant with service and atmosphere. The bathrooms were very clean and the parking was convenient. I enjoyed this very much and plan on coming back soon.

Worst chipotle in town. This is the 3^rd time I’ve gone and they’ve been, «out,» of crucial chipotle components, all times have been about an hour before close. This current time. Not only were the employees rude to my brother and I, but to each other. There was an obviously new guy on the line and the fellow employee was very rudely snapping at him. The service I can look past but the ingredients, out of 2 of the 4 kinds of salsa? Out of CHIPS? That’s a burger without fries, just not right. I love and will always love chipotle but I will go across town to purpose not go to this one again.

Poor service today at Chipotle. Going to Chipotle is like going to Disneyland for adults.
The staff at chipotle today was either all hung over or all just pissed off. They just slopped the ingredients and gave so little. When I asked for some more rice she gave ¼ more if a spoonful. They were low on ingredients so instead of filling my bowl to the correct portion and getting more they just gave a tiny amount.
I left very annoyed after this experience. I suggest the West End location.

Panhandlers hit you up for money, while you are waiting in line for food. Not an ideal dining experience.

Always a great experience at Chipotle on 21^st. I typically dart in for a quick to-​go meal and while the line is usually insanely long at the lunch hour, it flows quickly.
The ingredients are always fresh, the place is clean, and the team is efficient and pleasant. No wonder it’s one of my weekly go-​tos. Definitely recommend (and for reference, I always get a chicken burrito bowl, black beans, no rice, cheese and mild and medium salsa – sometimes guac if I’m feeling wild).

LOVE chipotle.. Will actually drive 20+ miles to this location to get some lol as it is the closest! I ordered three items on the app and my husband picked it up. Everything was correct and fresh. I always get barbacoa, extra rice, no beans, fajita veggies, corn salsa, sourcream, lettuce and a tiny dab of their hotsauce. PERFECTION!!! LOVE YOU CHIPOTLE!!!

My first time here… and it reminded me of Moe’s.
I had an hour lunch today, don’t get that very often… my co workers wanted Taco Bell, but I wanted something more!!!
So I thought what? what? what? I was driving in the Vandy area and saw Chipotle… never been so I swung my van into the parking lot and went in. The line wasn’t too long, gave me enough time to check out the overhead menu.
I opted for the chicken burrito bowl with brown rice, and black beans, with corn relish, pico, guac, fajita veggies and cheese… then I also got chips and salsa to go with a side of two different salsa… right at $ 10 not bad…
this was to go back to my work cube… so by the time I got there, it was cold. not their fault
wish I had eaten there, would have been much better served hot
I would go again! Reminded me of Moe’s…

I’m normally a huge Chipotle fan.
Last night I ordered a chicken burrito. They were out of chicken and frantically cooking and slicing chicken to keep up with the orders coming in. The person cutting the chicken signaled to another employee that it was ready and she went to the cutting board to get a spoon-​full. She made a comment to the person cooking and cutting the chicken for a moment and then she brought it to the line and asked what else I’d like on my burrito. I mentioned to her that the chicken looked a little pink. She took it back to the cook and showed it to him and threw it out, came back and apologized to me. They made me another burrito and gave it to me for free.
I’m appalled that it took 3 people to discover that a piece of chicken was dangerously undercooked.
I won’t be returning to this location again.

Call me a heretic but I’d rather go to Qdoba… sorry!!! Every time I go to Chipotle I get to the cash register and think, ‘how the heck did I just spend $ 12 on lunch???’ I ordered a salad and an Izze’s soda. It tastes good, don’t get me wrong but that price is crazytown to me! Maybe it’s because I’m not used to paying a lot for Mexican food, but no, it’ll be another month until I forget the incident, go back in and like déjà vu, ‘how the heck did I end up spending $ 12 on lunch?’
The theme is minimalism and the space is clean. They have a patio to boot! The place is usually packed during lunch but even so the staff is super efficient and I am in and out in a decent time. If you don’t mind the price I say go for it!
FYI, they don’t have quesadillas.

NOTE: Will update this as Chipotle gets their act together.
This is the 3^rd different Chipotle that I had a chance to visit within weeks of opening. Consistency: their meat is always salty when new locations open as if they are using a predetermined recipe that might need some tweaking.
Furniture: good mix of the new Chipotle cushion seats and regular chairs & tables.
Staffing: They seem to have lot of employees and lines were moving. We’ll see how the next few weeks look. I’m sure it was intentionally overstaffed during lunch time to serve the unpredictable Vanderbilt crowds.
Subway, Panera: You got competition now.