Consumer Depot

Not a fan.
I came here for work (I service computers) and I wanted to check out their pricing on printers. There is a security guard stationed at the front entrance and he checks all receipts. On my work visit I was carrying a box (the computer part) and the guy was checking to see if I had stolen it. SUPER CRAZY GHETTO.
Its a clusterfuck inside. They have a return policy that is pretty scary. I say scary because they give you two weeks. Their explicit wording gave me pause. Its as if they had a problem with people having their shit break.
I found the printers. Printers now a days have a lifespan, but are mostly plastic and designed to break. I spent 30,00 $ on one. The price was really excellent. But the sacrifice of having to go in and deal with all that — almost outweighed the cost savings.
If you go in on a mission, get what you need and get out — its ok. Otherwise — be prepared to be annoyed on a level like you would — if you walked in to a Burlington Coat Factory or TJ Maxx or Ross.
The guy at the counter even tried to fuck with me. He said the printer was 49,99 $ I started walking away telling him it said 30 $ and told him to keep it. He then said ok ok ok its 27 $ …
Don’t fuck around with me when I have already had to deal with bullshit. I was just in a position where I wanted to get the printer and GET OUT!
Nightmare.

So very disappointed with my purchase! I even got the extended warranty but only thing I got was a power cord that doesn’t work a waste of my time and gas, oh wait and get this I can’t even get a refund I get an in store credit! I will never ever come here again and I will tell everyone I know that this place is a SCAM!!! Ugh
All I wanted was a power chord for my MAC :0(
I wish I could give 0 star

Something’s rotten in Denmark. I responded to an ad for a compost tumbler on Craig’s List today and got a canned email response from
. The strange thing is that the CL ad claimed to be from an owner, not a business, and stated that the composter worked great but they didn’t have the room for it.
The canned email included a phone number so I called and asked a sales person about the composter. He had no idea what I was talking about. When I mentioned the CL ad he «remembered» seeing one in the back room and told me I could come by to see it. I live close so I drove down there.
When I asked a sales person in the store about the composter he said they didn’t sell composters. When I mentioned the CL ad he too «remembered» showing one to a customer recently but it was broken. He claimed to have told «them» to take down the ad.
The CL ad was posted a few hours before I went to the store. This is some sort of bait and switch scam. Maybe they are branching out their shady dealings in to selling email addresses or something. Avoid this place like the plague.

I purchased, with much trepidation, a LG monitor about three years ago and it is still working fine. Being an old woman and not a geek I really liked the service I was given. I lost the place and forgot the name until today when I passed it by accident.
Once again the salesman treated me very well, without condescension and gave me a good recommendation on solving my wireless problem. They didn’t have what I needed in stock, but I did find a little vacuum cleaner and was well warned of the 14 day return policy and was offered a years warranty for $ 16, which I declined as any new Panasonic item will have the mfg. warranty.
Most of their stuff is clearly labeled refurbished and there are many things I would not buy from a place like that. I run a very different kind of store and think that if this place were as toxic as some of the viewers indicate, there would be many more negative reviews.

A V O I D ! ! ! Save the time and flush your cash down the toilet. You will come out ahead. In one day I bought a Samsung Blu Ray player, a Viore 25″ TV and a Sharp microwave oven… I came home hooked everything up and… The Blu Ray player didnt work at all, the TV would only show black and white, and the microwave produced ZERO microwaves. It was good for simply spinning a bag of popcorn seeds around in a circle. I first went to store w microwave and was told that they could charge me to fix it. It was broken when I bought it. Then I took the TV in and the color worked in the store and then didnt when I got home again after about 10 min. They told me to take it up w manufacturer who said to take it back to store. Store said no way. They also said no luck on faulty Blu Ray players. The good news is all this stuff goes great in a kids play room to look like real stuff when they are playing house. Man i hate getting ripped off. Really disappointed. Want my $ 350 back. It is a tempting store but really is too good to be true.

Ok, let me start off by saying I love browsing what they have here. That said, their return policy is terrible and if I did not live so close to them I would really never go back. Sit back, it’s story time:
A couple of years back my XBox360 died (mostly) — basically it would work for 10 minutes or so and then it would overheat. I went to Consumer Depot to get a refurbished unit. I was told that their refurbisher had ~80% success rate, so to try it out hard as 1 in 5 died.
XBox 360 replacement #1 lasts for a day and red rings (return)
Xbox 360 #2 starts «snowing» on screen (return)
XBox 360 #3 froze after 2 minutes of playing it
Xbox 360 #4 red rings on power up
XBox360 #5 is the one I have now. During this time, I recommended a friend to the place as they were fairly inexpensive. He went through 2 or 3.
All in all 5 trips to Consumer depot, a couple of hours of my life wasted just waiting to exchange the thing.
So, skip to a couple of months back, someone decided they wanted in my car to get a backpack, I had a black Nintendo DS in there, it got stolen along with 4 or 5 games, and after a few months I decided I wanted to replace it so I could play some of the games I have for it. Forgetting past experience, I return to Consumer Depot
DS #1 — mic doesn’t work, take it back they have none of that price range left, they give me another one at a higher price
DS #2 controls don’t work (sometimes it would go backwards when you were pressing forwards)
I do not leave the store and go through DS 3 – 7 before finding one that works.
In those there was one that wouldn’t even power on, one that powered on but the screen wouldn’t, etc. very poorly refurbished equipment.
They refuse to give you money back on anything you purchase there, so once you’ve got something you have a better chance of talking to the wall than getting a refund on clearly defective merchandise. I had no use for $ 100 worth of anything from Consumer Depot which is why I kept at it till I found something
Sometimes their prices are good and the quality is good, but sometimes you find a used (and filthy) dyson vacuum being held together by duct tape for half the price, or bent and dinged up appliances and look like they have a 30% chance of working.
Basically I use this place for cables and trinkets now, it’s not a place you can expect will stand behind their product or provide any sort of customer service. You can’t even get them on the phone, and evidently the warehouse is an entirely different group that if you have a complaint with them you can only leave an email and never speak to a human.

I’ve only been to Consumer Depot a few times, but they’ve always treated me right. I’ve gone through, found some good deals, and escaped without feeling like I’ve been cheated.
One time, I went in and asked for a really outrageous piece of hardware, just to see the response (PC2100 RAM, if you must know), both the guy at the counter and I chuckled at that notion, but when he looked it up, he had a 1GB card (used), and I got it for $ 20. That was a good deal, let me tell you. I’ve gotten other thing, and have never had reason to complain.
It’s a crap shoot, since it’s all stuff that they got from real stores that want to clear their wares, but it’s fun to hunt.
I’ve never had any issues, and I encourage cheap geeks to check the place out.

Be sure to read the complaint against Consumer Depot filed by the Tennessee State Attorney General.

Consumer Depot is one of the nations largest liquidators of consumer electronics, at least that is what they told me when I asked «what the hell is this place». Basically they get a bunch of overstock consumer electronics merchandise that is overflow from big department stores and such. I didn’t buy anything when I went in, but I saw plenty of laptops and digital cameras for ridiculously low prices and well known name brands like Compaq, HP, Sony, etc. I think this is the perfect store to buy electronics for the holidays, since the economy sucks and people are pinching pennies.