The UPS Store

I am a small business owner who was looking for an important package to be delivered this week. I was out running an errand and saw a UPS truck being loaded by David outside the West End store. I approached David to ask about my package and find out any details I could. Although David was not the driver assigned to my office location, he took the time to call and look up exactly where my package was en route. Kudos to UPS and most of all David for taking a few minutes from his responsibilities to go above and beyond for a customer! Just another reason we will always use UPS for our shipping needs.
IRevive Health & Wellness

While the location can be a little tricky to get in and out of, this store has quickly become my favorite. Unlike their competitor down the street, they do not seem to be quite as busy despite the close proximity to Vanderbilt. I never have had to wait long, if at all, and the staff are not only helpful, but truly pleasant to interact with. I’m sold.

What can I say? It’s a UPS store. Great place to ship things, make copies, etc. I prefer this location for shipping mostly because there are plenty of great places around to grab a bite to eat or get a caffeine fix.
Btw, don’t touch the tape. They snapped at me last time I tried.

It’s just a UPS store right? No big deal… Wrong. This place is great. It’s convenient. The people are fast, efficient and ultra friendly. The store is meticulously clean.
GF quote: «I love them»

Located on West End Avenue, this UPS Store has always been super friendly and helpful especially during my last visit.
I happened to be on crutches and was very thankful when one of the staff members offered to help me grab another package out of my vehicle. And, although I ended up not shipping the package Next Day Air to it’s intended location (it would be nearly $ 180 to ship it to San Francisco for a 32 pound package so I decided to check it as luggage instead for my upcoming trip), he still made it a point to carry it back to my vehicle for me on my way out.
For the package that I did end up shipping, the process was efficient and easy. Thank goodness that it was only $ 22! Overall the rates are fair to ship. They also have shipping and packing supplies here.
This location is located in the same plaza as Boutique Bella, Honeybaked Ham, and Apex Nails.
TIp: Have a print job? I was able to score 25 cent color copies (for a very limited time) here on a couple of occasions. Take a few minutes to give them a buzz if you have a need for printing too!

Okay. Here is the deal. I was out of town and foolishly went to a competing entities’ store down the street a little because I had some art to ship and, get this, the only box they had was enormous and heavy. Hugely expensive. Ummm. No.
So I went to the UPS Store and the people there MADE a box. MADE it. Saved me like 90 bucks.
Don’t go to the other guys.
Use the UPS store.
:-)

I use this UPS Store for delivery of my personal and business packages. Occasionally I fax a document or two. I rarely ship packages, so I cannot address that concern. I’ve had a box here for about three years.
The staff is always friendly and attentive. Generally there is always parking except during expected periods such as lunchtime and Vandy events.
The beginning and end of the university year proves challenging since so many packages are being shipped, so I try to avoid that week when possible, otherwise I have no complaints.

If you are short of your dose of sassy service and inefficient staff, this is the place for you! Three visits not enough to get it right. The young women who work here just really can’t be bothered to listen to what you want and follow through; they just do what suits them in the simplest way possible and take forever, then refuse accountability and fuss at the customer when they complain.
Fortunately, clients don’t have to tolerate this kind of service, since there are several options of shops within a couple of miles’ radius that all do the same things promptly and correctly.
Avoid this shop if you want to leave with a job well done and your sanity intact. Nothing like paying for terrible service for a job not done to satisfaction and getting a dose of super bitchy attitude to go along with it!

I freelance for a company that has the foresight to provide me with pre-​printed UPS mailing stickers. Luckily they do this, because when I came in here and did my business, I noticed a sign that said that they don’t provide printers for account holders to pre-​print their own mail slips before they turn in their packages.
I *think* what this means is that they’ll still print out the stickers for you if their staff can do all the weighing of your package. Maybe they didn’t want anyone understating how much their packages weigh. This didn’t apply to me, but I thought I’d mention it.
Came in on a weekday before noon, and I was the only customer. Doesn’t mean anything; I was just lucky?
I didn’t spend much time looking around. They have the usual mailing and office supplies. I did see their wall of mailboxes. Since US Mail will most likely be bankrupt soon, this might be something to consider.

When I want to know «What Brown Can Do» for me, this is where I go. its a relatively small UPS Store, but I’ve done quite a bit of shipping from here and never had a problem.
It gets heavily used by the Students of Vanderbilt University. If you come during the season where Students are either coming back to school or leaving school you can often encounter quite a line.
Parking is usually pretty easy since the lot is pretty large, but at busy times in the afternoon I’ve had to hunt around some.

I had to go to the UPS Store to get something notarized since the FedEx website said that they no longer provide that service. I waited a small amount of time while the chick at the counter was on the phone, but it was a customer and not her homie so it was ok. She then notarized my paper and worked with me on delivery options. All the while more people were coming in and waiting behind me and the phone was blowing up. This girl needed to have some help there at 8AM — like when do people go to the UPS store? Before work? Yep. She did a good job holding it together under stress though, I’ll give her that. Managers — give her some help in the AM!
So I didn’t realize that UPS did regular mail delivery. I also didn’t realize that they make name tags, name plates for your desk, and even engrave license plate holders. They have a small supply of envelopes, pens, office supplies too. I guess I don’t go to these stores very often but I thought these things were pretty cool. A-​OK