I got my very first iced coffee from Burger King today, pretty good :) and I got the iced vanilla flavored coffee I usually don’t like coming to this area of the town because it’s scary & ghetto… Some people my man knows got jumped by two males, or even got their car broken into several times… So, I only use the drive thru here. But today, since I came in the morning, I walked in. There was two female employees, they were so sweet & nice. Very welcoming, I was shocked with their customer service haha also, the restroom was kept very clean, no tagging nothing. All clean.
Raul N.
Place rating: 5 San Ysidro, CA
Burger was made by the holy hands of god. I had to stop before I left to shake the hand of the man who made my burger(Kyle). As far as I know he could be a 5 star chef. After words he sang me Adele’s hello song while I enjoyed my fries. his singing voice rivals the angels in heaven. Thank you for that perfect experience Kyle.
Yvette A.
Place rating: 1 Kensington, San Diego, CA
One word: disgusting. I received a burger that not even the worker there said he would eat. I’ll never go back there again, let alone another Burger King again.
Bert G.
Place rating: 2 San Diego, CA
This Burger King was recently remodeled and it looks much nicer inside, but the improvement is relative, since it was pretty run down before. And oddly, after spending a lot of money on this project, which involved removing the kids play area and all the fixtures in it, as well as providing an additional walkway to the front door, which unfortunately created major trip hazards with the stepping stones. Inside, the stained acoustic ceiling tiles were never replaced. Maybe the roof was never fixed, either. Yes, they have downright awesome specials, like 2 Whoppers, 2 Fries and 2 drinks for about $ 9. The counter girl was very pleasant, and accepted my coupon without flinching or even trying to upsell me. That’s a lot of food, even for two people, and the burgers are OK. The fries are tasty, but have enough salt to replenish the Salton Sea. But one of the two soft drink machines is perpetually on the fritz, with a sloppy handwritten sign on it. Come on, let’s get that thing fixed. The working machine doesn’t spew out the product I want, and I’m parched after eating all those over-salted fries. I’ll come back in a month or so, just to satisfy my curiosity about which soft drink dispenser will be inop this time. Maybe I’ll get lucky and they’ll both be busted.
Dallas M.
Place rating: 1 San Diego, CA
This place is horrible… the service sucked, the food tasted old and if you go thru the drive thru, check your order. They continually get it wrong leaving things out. Never going here again. I wish there was a zero star rating…
Glen C.
Place rating: 1 San Diego, CA
Can’t believe that food is allowed to be served in this place! The whole place is broken down and filthy! Someone posted pictures 2 years ago and the same stained ceiling tiles and pealing wallpaper exists. Chairs are broken and tables wobble. Ordered the A1 ultimate cheese burger with onion rings. The shift mgr was the one serving us and she got the order wrong. Went to the counter and told her she gave me fries not o rings. She walked to our table, picked up the fries and put them back into the service tray. She then gave me cold o rings. Two of the soda flavors were out and the A1 was BBQ Sauce.
Carlos B.
Place rating: 1 San Diego, CA
Horrible service and really ugly location looks nasty! I am disappointed because i usually really like burger king but this one sucks
Phillipjan C.
Place rating: 1 San Diego, CA
I do NOT recommend anyone eating here. I bought 4 dollar menu sandwiches and its taking give or take 45 minutes when im one of 2 customers right now. Not only that, but they completely garbage at keeping the eating area clean. The tables and chairs were sticky and gross. There was food on the floor and stench was just gross. Thumbs down 100% bad.
Laura A.
Place rating: 1 Port Orange, FL
HORRIBLECUSTOMERSERVICE!!! They weren’t open on time and when I said something, they bit my head off for asking when they are opening! The food is alright but the customer service is unbearable. Oh, and they open up 15 minutes late because their computers say a different time.
Nathaniel G.
Place rating: 1 San Diego, CA
NO stars! Horibble in every way possible. Not sure why I even bother coming here. 9 times out if 10 my order is messed up. Today I had to repeat my order three times because the lady at the counter was too busy arguing with a coworker in Spanish. Drive thru service is horrible. Inside is disgustingly dirty. They let homeless people hang out all day in there. I’m all for helping the homeless but they need to find a better way to do so. Never again will they get my money.
Jason C.
Place rating: 1 San Diego, CA
the food is average. the establishment & maintenance is gross. the floors are never clean. the roof has leaks all over. some of the staff are nice. some are rude… its hit or miss. its been like this since i can remember.
Carla M.
Place rating: 1 San Diego, CA
The roof was being repaired and was leaking all over in fresh spots, old spots etc. The store should have been closed before doing that type of repairs. Its is very uncomfortable and unsafe to eat in that environment. The service was also ridiculously slow and the employees grumpy. This BK should be shut down for sure. I have never seen flies in a burger king before or moldy ceilings for that matter! I would love to get an inspector in there.
Kliford D.
Place rating: 2 Spring Valley, CA
The food is alright. what you epect, its burger king. As of dec 01, ceiling tiles are missing, looks like they had roof leaks as evident in the remaining ceiling tiles. Feels like some rust flakes will fall from the ceiling and land in people’s food. The bathrooms need to be cleaned. I hope they fix up the place soon
Carlo M.
Place rating: 1 San Diego, CA
Poor customer service and poor management they let homeless people hang out all day every day will not return…
Tony A.
Place rating: 2 San Diego, CA
One of the worst burger kings I’ve ever walked into. Depending on when you go you’ll find bums and tweakers in there staring at you while you order/eat. Another thing you can count in is an extremely messy restaurant… I went in about 8pm last night to see paper and trash behind the registers… and as the cashier expedited the food she would pull the tickets down and just throw them on the floor. I went to fill my drink now a little regretful of having ordered anything and the soda fountain area was filthy and sticky with sodas that had not been wiped in hours… I walked up to the counter to wait for my food as well as watch and make sure nothing sketchy was being done and had to stop myself from leaning on the ketchup stained counter. I looked in the back and could see cardboard as well as empty bags of fries piled up, and the fry bin was CAKED in salt, an indication that no maintenance is done in this place… oh and let’s not forget the odor in restaurant, best way to describe it is like dirty water/moldy/musky smell. I worked for this company when I was 16, my restaurant was EXTREMELY busy… so of course there are periods where the upkeep suffers a bit, but the conditions of this restaurant are a clear indication that they do not make an effort to keep this place up when they have downtime and judging by the way cashiers throw trash on the floor and associates on lunch take people’s food off the prep area for themselves there is no sense of direction in this place so don’t expect things to be better anytime soon.
Solar e.
Place rating: 1 National City, CA
Went in to get food for my kids and was wondering why my bill was so high… i was told because i had burgers that were ordered plain it was extra… what kind of place does that!!! either the food was already made and not fresh or they are simply out to rip people off, how do you charge someone for something you do have to do and use. Mcdonalds, Jack in the box, carls jr and all the other fast food places dont charge for this. I was so pissed but i had my kids that were hungry and had to get to work so i had no time to argue with them. The order was also screwed up and our sodas tasted really bad as if the mixture was off. Stay away from this place unless you want an attitude to go along with your over priced wrong order
Richard H.
Place rating: 2 San Ysidro, CA
Ordered one of those breaded-chicken sandwich combos. Expensive. Would have been ok, for fast food anyway, except for the fact that the bun was BURNEDBEYONDALLRECOGNITION. Dear BK, don’t burn the food! I didn’t order it that way! Was about 60% finished with the sandwich before I even recognized what the odd taste was(it certainly wasn’t chicken). For a while there, I thought it was just carry over perfume from the lady in the next booth over. Icky.
D S.
Place rating: 2 San Diego, CA
I went through the drive thru, and ordered 5 buck doubles. You’d think that’s easy right? 5 buck doubles sound like I’m saying… 5 buck doubles. I speak loud. I speak slow on any comm system because I know sometimes it’s just jacked up. Never have a problem anywhere else. The lady in the window asks for, God I forget how much because I’m thrown off, and I ask why it’s that much. She says it’s for 5 stackers. I did not order 5 stackers, I want my damn buck doubles. She changes it out, and then I wait, and wait, and wait some more. I finally get my order and at home I realize after biting in to mine that it has one patty. I ask the others and two other burgers have one patty. That’s utter boolshet. It’s only rated at two stars for the simple reason that I’m a gambling man at heart. Maybe I’ll get stellar service, with a free burger tossed in my bag by accident in the confusion of a large order from the family van in front of me crammed with 12 people. It’s happened to all of us before right? I can’t give it a flat out negative, one star review if I choose to risk a close encounter with a heart attack over the radio, just because I’m curious. The interior needs a clean up.
Kristopher C.
Place rating: 3 National City, CA
Whopper Wednesdays! $ 2.99 for a whopper meal. they got me by offering to upsizing and adding cheese. damnit! the lady on the intercom was pretty polite, offering us drinks we didnt actually order. I asked for a tea and she counterattacks with three cokes. Three cokes? WTF? then we exchanged verbal haymakers over more drink orders for a little. the intercom didnt know what an unsweetened tea, or brewed tea was. they go by nonsugared tea. very funny experience. they also have a playground which i myself have been known to jungle gym on. back in the day, when i was just a little nigero. and the occasional deaf or mute guy trying to sell knicknacks in the dining area while youre eating.