Citi Cab

I wholeheartedly agree with all the other reviewers. BEWARE! This company is slightly cheaper but SO MUCH CRAPPIER than other car companies in the area. The driver could not find our house, so his dispatcher actually called me to give me the driver’s phone number so that I could call and explain to him how to get to the pick-​up location (and I was from out of town, so I had no idea how to give the directions). I kid you not. The driver, a nice guy, finally arrived a half hour late, stopped on his way to our destination to fill up on gas, stopped again for a restroom visit, and used his cell phone with only one hand (or elbow) on the wheel — DANGEROUS. No in-​car GPS from the company. I hope the good Lord closes this company down soon.

We used this cab company to travel from Asbury Park to Long Branch. We had 8 people and the driver said he could accommodate all of us. We asked him how much it would be and he said 6 – 8 dollars. 13 asked if that was per person or total on four separate occasions and he kept reassuring us it was total. Upon arriving to the hotel he said it was 5 dollars ahead and turned into an instant rude jerk. Upon calling the cab company, the person on the phone called us idiots/​morons several times. We had no problem paying — except for we asked up front and he LIED. Avoid these cabs!!!

Pay for your cab up front or make sure you get a recording of what your driver tells you the price will be. Our driver picked us up, we confirmed the price four separate times, and then at our destination raised the price, over four-​fold. Extortion is apparently the way this company works. When I called the dispatcher to let them know what happened, I was insulted, cursed at, and there was no semblance of an apology. I was sure to tell her I was from out of town, was happy to pay the proper fare, and that she should be aware of what her drivers were doing. Her retort «well honey, it’s not my fault you were an idiot and didn’t understand the price». Never again. No thanks. Über is the way to go. This cab company is clearly compoaed of a bunch of scam artists.

This company sucks. The driver happily took us from Asbury to West long branch. We asked three times before getting in the car what the price was and the guy said $ 6-​$ 8. We all asked each or total and he confirmed total. We hopped in and drove away. Once we got to the hotel my friend paid $ 10. The guy couldn’t understand what she was giving him and said it was $ 40. $ 40??? That’s more than the Über we took to Asbury to begin with! I am livid! And to add to it, my other friend called the 800 number to complain and the woman called her an idiot for misunderstanding the pricing. Thanks for nothing! You suck and I will never use your company again. All of my friends will refuse your service as well. Thanks for nothing.

Had such an awful experience with this company! Had to get a ride tonight about 1 — 2 miles away (coulda/​shoulda walked but it’s Halloween and people are creepy). First off, the man who picked my boyfriend And I up didn’t even say hi. He asked for the address and that’s it. Once we got to the house, he told us the fare was $ 7.00. My boyfriend have him a $ 20.00 and the man didn’t have any change besides a 5.00. So we ended up having to pay more then double what the actual fare was worth! I’m sorry but this is your job, you know you need to have change, and if you don’t the DRIVER should have to figure it out, not the customers who did nothing wrong. Disappointed and annoyed is an understatement. Never using this company again! Would have left 0 stars if I could.