The Home Depot

Home Depot garden center… don’t bother asking for help from Margaret, she’s too busy on the phone with her boss so she said… i went there today with a list of plants that I need to buy for my new garden, I was told by another employee that Margaret can help me… so I find Margaret and she’s on the phone… I stand there, waiting for her to finish her conversation, but no she tells the person on the phone to hold on… really…she then proceeds to say do u need something, well yes that’s why I’m standing here… I quickly explain that I need a few certain plants… I go down the list, and each item she says no .no .no​.no no. We don’t have any of those. I said really? They are pretty common and she gives me a sigh and dirty look… so I said well ur not very helpful, maybe if u got off the phone u could direct me to where at least 1 of the plants u did say you have is… another dirty look… I said how about you get off the phone and help me, she in turn says I’m on the phone with my boss… I said well tell your boss that your both not helpful… is there no longer customer relations where your job is to help… hmmm

Helpful, informative staff. Clean store. Always have what I need in stock.
What else could you need?

We used Home Depot to order and install carpet. They did a great job, the order was on time, the price was fair, and the installers cleaned up everything. Only negative was it was sometimes difficult to get in-​store assistance in the flooring department.

This Home Depot is just OK, nothing to great. The only reason I go to this one is because it is close to home. The staff are hard to find at times and most are not very knowledgeable. I had a problem with my outside lamp post and needed to replace and rewire it. I needed help with how to splice in a new wire at the ground. It took about 30 minutes to find an employee. The employee handed me the wrong stuff, the junction box and wire clearly stated indoor use only, I pointed this out and he just looked puzzled. Finally another customer (an electrician) over heard and offered to help out.

The people at this location are so friendly and helpful. The minute I walked in someone was there to greet me and ask me what I was looking for. Then they pointed me to that direction. When I got to the aisle someone else was there to assist me. Everyone also seems to be very knowledgeable in their department.