Eveready Cab of New Canaan

Called in to find out about late night service. Guys said that I would have to call another company. I asked him to spell the name of that service and he hung up on me.

There could not be a worse cab service. Called at 8 AM for an 830 pick up they arrived at 8:50 forcing me to miss my train wait an hour for the next one and be late for work. The drivers have a hard time communicating so they don’t understand the addresses. My advice is to find another service that is more reliable

Awful company!!! Drivers are rude and threaten customers to leave them stranded with no ride if they do not comply with sharing with strangers. They don’t use Meters and pickets all cash while forcing riders on their agenda. GET UBER Get anything else.

HIGHLY UNRELIABLE SERVICE
I requested a cab half an hour in advance. 1 hour later, the taxi had not arrived. What made the experience worse is the fact that when I called to find out what happened, they put me on hold and never picked up my call.
I tried calling 6 more times and they hung up on me. Therefore they never explained why the taxi never arrived. They are very rude and highly unreliable. I will not be using this service again.

ABOMINABLE service, VILE and DISHONEST employees
On MLK day, I called THREE times on the 9:08pm Grand Central train to New Canaan to make sure I could get a taxi. The first time the woman told me to call when I’m closer to the station. I call back a second time to confirm that there would definitely be a driver available at that time, she says yes. I call a third time at 10pm to tell her I was going to be at the station in 15 minutes. She rudely tells me to stop calling until I’m at the train station because there would be taxis there, and if there weren’t I could call to request one.
My boyfriend and I get to the station, it’s freezing outside, town is dead, and there are no taxis. I call them back and they tell me that all of their drivers are off and no one can pick us up. I tell them how I called and spoke to the same woman THREE times to confirm we could get a ride because my parents were away on vacation with all of their friends, and none of my friends live in NC anymore, and we would be stranded at the station. They couldn’t care less.
My boyfriend and I were stranded outside in the freezing cold for 45 minutes as I called around to every taxi and limo service with no success. Had Eveready Cab told me THE TRUTH, that they wouldn’t send a taxi at 10:15pm, I would’ve called a car service in advance to get us.
Finally, I called Darien taxi who told me no drivers would want to drive all the way to New Canaan. I started crying on the phone telling him how we were left stranded and cold and had no other options and offered to pay extra. The extraordinarily kind man, Lloyd, said, «you know what I’m going to do, I’m going to come there and pick you up myself.» And thank god he did.
Seriously, Eveready Cab of New Canaan should be put out of business. What kind of taxi service guarantees a pick up, and then knowingly screws a person out of a ride and allows them to be stranded in the freezing cold? And furthermore, doesn’t give a damn? I am disgusted with this company and their rude, lying, vile employees.

I called to get a cab for 9:45 am at 9:00 am. They came right on time, the cab was clean, and the driver was incredibly considerate. It was a completely reasonable price for where I was going and I never felt like I was being ripped off for time! I’d definitely use them again.