Bikes & Boards At Surf’n Ski

Went to get new snowboard boots, although the selection upstairs was limited they do have more boots in the back. Staff was helpful but since the boots weren’t out in the store we spent half our time waiting to bring some boots out. Prices were so, so and the boards are quite expensive.

Don’t come here for tire repair. Staff was friendly enough to accommodate my walk in service but the repaired tire will not take air. I travel 50 minutes to New Hartford once a month to shop for service not available in my area. Next month I will try somewhere else.

Had a very good experience here recently when I was out shopping for a bike for my girlfriend. The guys here were very patient while we tried out many bikes, then tried some more, then tried the same ones over again. This is always important when buying a bike, and they made my girlfriend very comfortable when she was working her way through her decision.
To make things a better fit, they gave her a good deal on a quick modification to the bike that was done while we waited, so she could try out the fit.
Any bike purchased here comes with 2 years of tune ups for free as well as a bottle and cage — can’t beat that!
While it’s crazy to find three bike stores within a half mile of each other, this is the only one you should visit while in New Hartford/​Utica area.

This is a fantastic place to buy a bike in the greater Utica area. Jeff, the manager, is top notch. As soon as you walk in the store, it is evident that his goal is to please every customer. I needed a new road/​commuter bike for my commute to work in Boston, and Jeff recommended the Scott Sub 30, which is a lot like a hybrid bike, but built for speed and performance instead of comfort. Compared to what I would have paid in Boston, the price was phenomenal, which is also how I’d describe the bike so far. It gets me to work at least 20% faster than my previous commuter bike. Whenever I’m back in the Utica area, Bikes and Boards is my destination for bike-​related products and great customer service.