New York Ravioli & Pasta Co

I’ve never been to the location, but have ordered online from the coast (California). Let me start by saying that my first impression was very good. When ordering online, you pay by credit card using PayPal (PP). This isn’t a big deal as I’ve had a PP account for over a decade, so nothing too inconvenient for me. Secondly, since my PP account is so old, I overlooked correcting my shipping info on it prior to submitting my order to NY Ravioli. So, I immediately realized the error in my ways and sent an email to NY Ravioli informing them of the needed correction (mind you that I placed my order after 9pm west coast time, which is after 12am east coast time). I then received a very courteous call the next morning after 9am from a very friendly person confirming my current contact info, and assuring me that my requests will be honored in a timely manner! This kind of attentiveness is expected, but impressive nonetheless. Before the call ended, I was given a timeline of when my order would be shipped and delivered (24hrs after being shipped!).
Now to the product, I have yet to use the pasta and ravioli that I bought, but so far all looks appetizing! There is nothing like fresh authentic Italian pasta! Oh, and the dry ice in the cooler that the items were shipped in stayed true to form. Everything was still frozen after a 3,000+ mile trip! And not frozen like a freezer, but frozen like a luxury freezer– there’s a difference. No freezer burn! No frost bite! No excessive frost! This didn’t affect the integrity of the items and their freshness by the way.
The only con– I ordered cheese w/​broccoli ravioli for the kiddos, but received only plain cheese ravioli. Not a big deal for me personally, though I would like to get the products that I order! I also would have liked to receive a tracking number in an email confirmation or something. Never got that at shipping.
All in all, I love my experience and STILL give them 5 stars because of all the things that they did well. If after all items have been eaten I’m less satisfied, I’ll update my post. If you don’t see an update after May 1, 2013, I must still be very satisfied and therefore recommending 100% that you do business with these folks.

This place is pretty cool. They have all kinds of frozen pastas and raviolis, and an even wider assortment of sauces for you to take home. When you’re in the mood to do something different for dinner, or if you just want to stock up, come give this place a shot. May I suggest the butternut squash ravioli?