McDonald’s

Let’s pick a word for this place. Hmm I’m gonna go with terrible. Service is terrible, everyone has an attitude, order gets screwed up and one girl is ignoring us and floating around with a broom like she’s in a ballet. Frys are raw. Considering the hospitality of this city, I’m surprised this McDonalds is in New Orleans

Overall just your typical good old McDonalds. This review however is about their choice of security guards at this current location. Falcon Security. When I entered the store to purchase food I was carrying a bag from another restaurant, at which point, the two security guards at the door told me there’s ‘no outside food allowed into the restaurant’. I then explained that I was actually going to purchase food. This still wasn’t sufficient enough information for them to understand so I placed the bag containing the ‘outside’ food on the table next to where they were standing so I could go and make my purchase. When I went to leave I walked back to get my property only to have two smug idiots smile in my face and say that it was thrown in the garbage. Clearly I was upset at what had happened and voiced my opinion only to have them threaten to meet me outside and fight. They were verbally abusive and also called my wife a bitch. When you give idiots guns and badges this is usually the outcome. I called the manager of this McDonalds location to inform her and she was very polite and apologetic. Again this McDonald’s location was fine. The two Guards who work for Falcon Security clearly have some power issues.

STAY AWAY!!!
Don’t even bother going to this McDonald’s, take a cab to another one. I’m giving one star because the food tasted fine and I can’t give no stars. We are visiting New Orleans for our honeymoon after a night out we stopped at this McDonald’s. As soon as we walk in it stinks and there’s trash all over the floor. We go up to the counter and a girl named Dominique takes our order in the middle of it she interrupts us 3 times to ask and complain about what time she was going home. I wanted a hot chocolate and they couldn’t tell me if the machine was down or not. Joshua the manager I’m assuming had to tell her to finish taking our order. Before we even took the receipt from her hand she yelled next in our faces. We stood by and watched her take 3 more orders interrupting them as well to talk to the other employees, cussing and carrying on about a bunch of nonsense and again complain about what time she was getting off. The manager again had to tell her 3 more times to finish taking the orders. When we get our food I asked the manager what the girls name was, he asked me why and wouldn’t give me her name until I said I was calling to complain about her and him now. Which is what I will be doing tomorrow.
This is the worst McDonald’s we have EVER been too and we’re from Las Vegas so I think we’ve had our fair share of bad McDonald’s. This takes the cake. We are here for another week and will never go there again.
They need not only new employees but new management.

If I worked here I would act like I could give a crap less too. I went to the bathroom to change my little ones diaper & only trash cans were in the stalls. So I popped open the lid to throw the diaper away & it looked like someone who is bulimic ate a salad then quickly threw it up in the trash can. The employees have to clean out that disgusting trashcan! Hell no! So give them a break & look around at the customers they have to deal with before you judge them. I looked around — and I was not impressed! So I’m not saying anything negative about the employees!

Slowest service with most staff I have ever experienced at McDonalds anywhere. Went to this restaurant two times in three days because it was within walking distance of the hotel and open late. First day ordered two breakfast sandwiches. When I stepped up to the counter the cashier just looked at me, I gave my order unprompted she printed my ticket and handed it to me. I am not sure she could speak. The second visit I ordered two ice creams and a small drink. A different cashier took the order and had the same interaction. When my order was complete, I was given the ice creams and had to ask for my drink. When I asked the guy behind the counter for the drink he said, «oh», and picked up a cup filled with my drink from the drink machine and slid it to me. He and other employees were so busy doing nothing, he did not even know what I ordered. Both times I visited there were no fewer than five people behind the counter and most were doing nothing.

If you’re coming here for a quick meal, before you leave… make sure you have everything. Utensils, condiments and such.
I eat at McDonalds all the time and when I order my food to go they always put everything I need in my bag. I ordered coffee and she asked me if I needed any cream or sugar, and I told her yes. Welp!!! There wasn’t any in my coffee or bag when I finally received my order! Also, I had to go back twice to get utensils for my hotcakes and a stirrer! There’s nothing more irritating than not having what you need when you’ve spent your money!
This location was very clean but the customer service was subpar. Great location as well!

Homeless people in the eating area were rude and trafficking for money. Sleeping in the booths. The employees were making loud sounds with he trays slamming hme together to try to wake them. Didn’t feel to safe eating here

This is the worst McDonald’s I’ve ever been to and that says a lot. The level of their“I dont give a $hit” attitude is almost impressive if it weren’t so irritating. They don’t seem to like each other and they certainly don’t like their customers. I have high hopes that this crew will be joining the ranks of the post office or dmv with the other hostile people of the world. If they are loving it… they aren’t talking about their jobs. Just avoid this place, like the plague.

January 21^st 9:06pm
–Can i take your order? Yeah i’ll have a quarter pounder combo meal
–So i step aside and a chinese man orders with a hundred dollar bill… this took awhile to authenticate between manager and cashier… i understand no prob
–my food is ready i saw the man slide it down to be bagged
–cashier is helping chinese man and manager is texting on her phone… ummm hi my food is ready ok?
–another employee enters now three of em are doing little of nothing… ummm my food?
–a lady approaches the register… is she a customer? Oh no wait its a friend of the manager… manager leaves front area then returns with another dirty cell phone and gives to her friend… uhhhhh derrrrr ummm my food?
–finally manager bags up my food and i have a seat to scarf it down in low grade aggrivation
–before leaving i ask for a bit more soda. sorry we dont do refills
Oh ok but you do a lot of texting and misc. nonsense
Food was fine
Restaurant fine
Homeless patrons fine
Somewhat lazy, ignorant and inattentive staff not fine

Just walk away now. Actually don’t even think about going in. Went in for ice cream and immediately regretted it. Homeless people sleeping on the tables and begging for money at the register.

Worst McDonald’s restaurant ever. Homeless people sleeping on the benches. The staff are too busy playing on their phones instead of taking customer’s orders. Took over ten minutes just to get an order of large fries. Don’t bother.

Worst McDonalds I’ve eaten at. Requested a signature sandwich, which was advertised, and told «we don’t sell that no more». Purchased the 20 piece mcnugget and was even asked what sauce I’d like… Didn’t receive any sauce and am several nuggets short. Do not eat here!

Terrible service. Just getting ketchup and napkins was asking too much of them. It’s not as if they were slammed. Not friendly in the least. Eat somewhere else, if you can.

Really bad Mcdonalds. The restaurant wasn’t clean and did not have much seating. When we walked in we noticed that there were a lot of homeless people just sitting in the restaurant and not eating. The staff wasn’t friendly and it took over 15 minutes to get our two meals and it was not at all busy. They also gave no napkins and did not want to give any ketchup. Very trashy Mcdonalds.

We understand it’s McDonald’s. However, this one in particular was nicer than expected. It’s cleaner than the one down the street, the staff is friendly and competent, and the wait time is reasonable. Also, in exchange for something from the Dollar Menu, here you can end your desperate search for a decent bathroom in the Quarter.
I’ve noticed that people complain about service in these types of establishments without realizing how they get in their own way. So here are some tips to elicit the best possible service:
— Carry yourself with a sense of polite urgency
— Know what you want before your order
— State it clearly and succinctly
— Sincerely thank the person serving you once you’re handed your change, your food, and/​or any special requests
Remember, there’s a line behind you, and it ends much more quickly when everyone cooperates, leaving all involved happier.
Speaking from experience, service workers in more «ghetto» establishments treat you a lot more nicely when you don’t act like a stuck-​up yuppie, but rather a customer who appreciates their work despite it being thankless and low-​paid. Too often I see clueless out-​of-​towners who hold up the line by acting rudely and generally failing to adapt to the situation. Please don’t be one of them.

Just. Don’t. Seriously, if you’re looking for breakfast, there’s an Ihop down the street. If you need fast food for lunch, there’s a Krystal about a block away.
This is my first 1 star review *ever*, and it’s because I witnessed something appalling and a ridiculous response by the staff.
Is there anything less than 1?

We needed change for the St. Charles Street car so we went in to grab something off the dollar menu. I was able to get the $ 1 salad. I was surprised of the size. Yeah, it’s more of a snack. I mean it is $ 1.00 after all. The place is clean.
I have to say this is a huge McDonald’s and I wasn’t expecting it to be so big and modern inside! Staff seems standard. The cashier was nice to accommodate my smaller bills request when I got my change. I didn’t have problem with my order. The patrons are interesting. One gentleman really enjoyed his meal as he proclaimed aloud by himself «That meal was slammin’!» Truly enterntaining and they had some flat screen TVs with the news on.

This location is one of only two McDonald’s in the downtown/​Quarter area. It is the bigger and busier McD’s of the two.
This McD’s for years was run-​down, had poor customer service, and long wait times. Within the past two months it got renovated and now it is totally updated. It isn’t a complete eyesore anymore. The employees seem to be happier and friendly. The lines move more quickly. The seating is more comfortable and even the lighting has been changed. Vast improvement over what it used to be like.
The food, however, is still the same. Nothing new. Nothing amazing.

Der schlimmste Laden, den man sich vorstellen kann. Alles verdreckt und die Sanitäranlagen sind das blanke Grauen.

You would think McD’s would have a «standard» in all their restaurants. CLEARLY they do NOT here!
Came in here for a quick breakfast because, hey, it’s a McDonald’s, right? They have fresh brewed, corporate-​provided coffee, right? They have an Egg McMuffin that taste’s the same here as the one in Miami, in Chicago, in Po’dunk, Iowa, RIGHT???
W R O N G ! ! !
If there was a one-​QUARTER star to rate this place, I think THAT would be too high.
The coffee was (diplomatically) one step up above POND SLUDGE! It was disgusting! The egg in the Egg McMuffin was so dry it was reverting back to it’s POWDER form! And, cheese is NOT suppose to «snap» when you bite into it. I showed this to the lady at the counter and she said, «we make all these fresh every morning.» Okay, WHICH morning two weeks ago did you make this one???
The orange juice was no better. If you took a tablespoon of Tang and put it in a QUART of water… yeah, that would be close to it.
I’m sorry. I don’t mean to bash a place in one of my favorite cities on Earth but I just want to warn everybody what they can expect (unless, of course, «corporate» sees this and other reviews and does something about it).
I’ll never know because I’ll never go back.

This isn’t one of those «Wah, wah, McD’s sucks, factory farming, HFCS, blah blah» reviews. This is a «Wow, this particular location really SUCKS, here let me tell you about it…» review.
Wow, this particular location really SUCKS, here let me tell you about it…
I had some time to kill in the area on St. Patrick’s Day and decided to do something random and slightly unpredictable: try a Shamrock Shake. It’s one of those things I feel like I should try once so I can bond with other people about how good/​bad/​awful they are.
This location of McD’s is always bustling so I was ready for that.
I wasn’t ready for their absolutely inability to match product to order. Case in point: I ordered a Shamrock Shake. Solo. I was handed a Shamrock Shake and fries. Umm, what? I double-​checked the number on my receipt with the number the employee was calling out, and they matched… but I didn’t order (or pay for) fries. I would appreciate the lagniappe, but McD’s fries aren’t veg*n so it doesn’t much matter. (And I didn’t want fries.) I handed the bag back and wandered off with my shake.
This is an over-​worked fast food chain staffed by people who are run down by their really crappy job and work environments. I was ready for subpar just about everything, but I wasn’t ready for completely inedible.
Case in point: I popped the lid off my shake to see what sort of crazy thing I was ingesting. I’m a curious sort, really. What greeted me was not what I was expecting. Instead of the synthetic green goo, I found synthetic green goo with hairs in it. How you manage to get multiple hairs in a milkshake, I have NO CLUE. But brava! This McD’s location did!
When I returned to the counter to fork over my hair shake and ask for my money back, the manager I finally talked to stared at me for a long minute then told me I put those hairs in my shake. Seems reasonable until I mention that my hair is pink. Like, screaming pink. Highlighter pink. Glow in the dark pink. My real, growing on my head hair, too. No wigs for me today. I smiled and tried to say in the most polite way possible that my hair is pink so that could not, actually, be my hair. What followed was a conversation about wigs and an accusation that I was wearing one. The only way to counter that (and get my money back) was to let the manager tug on my hair. To say it was humiliating was to high-​ball it.
So that is now I spent my St. Patrick’s Day and why I have not had a Shamrock Shake yet.
Accessibility notes: No automatic doors. Very loud for hard of hearing customers. No braille menu; some braille signage. Open and spacious for customers with mobility devices.